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RE: Digital Download and CD-On Demand <- READ

 
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RE: Digital Download and CD-On Demand <- READ - 7/3/2004 5:08:28 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
quote:

ORIGINAL: Buck Beach

My friend has a high speed connection but I do not. How do I order the download and pay for it and have him do the download and burn the disk for me?


Easiest would be to order from his place, then you can directly download from there. Otherwise, take your invoice with you to his house. Go to our E-Store and click on "help" , there check the "I need help downloading." link. Or go to www.findmyorder.com and enter your order number and password.

_____________________________

Marc von Martial
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(in reply to Buck Beach)
Post #: 31
RE: Digital Download and CD-On Demand <- READ - 7/3/2004 7:07:11 PM   
Zubnik

 

Posts: 22
Joined: 7/2/2004
Status: offline 		Please post if you have been successful with the digital download and provide any tips/tricks!

I have been attempting for two days now, and never get past 80% before DigitalRiver drops the connection. I have a cable connection and will consistantly receive 386KB/SEC until being dropped, and there is no component/process for restart.


(in reply to Erik Rutins)
Post #: 32
RE: Digital Download and CD-On Demand <- READ - 7/3/2004 7:28:37 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
quote:

ORIGINAL: MrGrooves

Please post if you have been successful with the digital download and provide any tips/tricks!

I have been attempting for two days now, and never get past 80% before DigitalRiver drops the connection. I have a cable connection and will consistantly receive 386KB/SEC until being dropped, and there is no component/process for restart.




Did you try a download client like Getright yet? www.getright.com

From the E-Store "Help" section:

What if the download stops before it is complete?

This site provides downloads that adheres to the HTTP 1.1 specification that allows for re-startable downloads. Therefore, if your download stops or is interrupted before it is complete, simply press the begin download button again and the download should resume where it left off. If you need to get to the re-download page

http://www.digitalriver.com/dr/v2/ec_main.entry11?sp=10343&pn=1#q5

< Message edited by Marc Schwanebeck -- 7/4/2004 12:29:01 AM >

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Marc von Martial
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(in reply to Zubnik)
Post #: 33
RE: Digital Download and CD-On Demand <- READ - 7/3/2004 10:07:24 PM   
HannoMeier


Posts: 155
Joined: 8/5/2001
From: Frankfurt, Germany
Status: offline 		Dear Marc, Dear Eric,

I would like to play the game as soon as possible, but I would definitely wish to have a box for it with a full cover for my gaming shelf. So my question is:

Could I pay for digital download now (and download the game) and get the box later for a small extra fee (about $10 - 20?)? Or if I buy the digital download now, I have to pay full price to get a box for the game. (no box update possible)?

It may seem strange, but for this high quality game, I wish to have a box on the shelf.

Hanno

(in reply to Marc von Martial)
Post #: 34
RE: Digital Download and CD-On Demand <- READ - 7/4/2004 8:35:34 PM   
irishman


Posts: 256
Joined: 6/13/2004
From: Emerald Isle
Status: offline 		Hey Guys,
how big is WITP in Megs. Is it feasible for those of us with dial-up connections to download it?

(in reply to HannoMeier)
Post #: 35
RE: Digital Download and CD-On Demand <- READ - 7/4/2004 8:58:01 PM   
Pascal_slith


Posts: 1651
Joined: 8/20/2003
From: back in Commiefornia
Status: offline
quote:

ORIGINAL: irishman

Hey Guys,
how big is WITP in Megs. Is it feasible for those of us with dial-up connections to download it?


about 468 MBs

_____________________________

So much WitP and so little time to play.... :-(


(in reply to irishman)
Post #: 36
RE: Digital Download and CD-On Demand <- READ - 7/4/2004 10:03:05 PM   
pasternakski


Posts: 6565
Joined: 6/29/2002
Status: offline
quote:

ORIGINAL: irishman

Hey Guys,
how big is WITP in Megs. Is it feasible for those of us with dial-up connections to download it?


She's 466.67 Mb. I live out in the sticks where all I've got is 56k dialup. I used the GetRight (free evaluation software) download manager and gave it a shot. It took 26 hours (average DL rate of 5.3 kb/s), and I had to restart three times because I timed out on my ISP server. It installed fine and runs like a striped-@$$ed ape.

It was a real pain, but I'm glad I didn't wait for my CD to get here two weeks from now.

(in reply to irishman)
Post #: 37
RE: Digital Download and CD-On Demand <- READ - 7/5/2004 1:10:07 AM   
Fred98


Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline
quote:

ORIGINAL: Buck Beach

My friend has a high speed connection but I do not. How do I order the download and pay for it and have him do the download and burn the disk for me?


You could visit his house and take your credit card with you.

_____________________________


(in reply to Buck Beach)
Post #: 38
RE: Digital Download and CD-On Demand <- READ - 7/5/2004 1:11:25 AM   
madmickey

 

Posts: 1336
Joined: 2/11/2004
From: Calgary, Alberta
Status: offline 		I bought the game yesterday and downloaded it t when I burned the download to CD and tried to install from burned CD it did not work when I installed from download it worked fine. I may but the CD but when I went to my order the CD the choice was for buy backup CD domestic showing Euro and buy back up CD international showing Euro as well as a Canadian do I buy domestic or international. I thought the charges are supposed to be in US$.

(in reply to Buck Beach)
Post #: 39
RE: Digital Download and CD-On Demand <- READ - 7/5/2004 8:41:14 AM   
Fred98


Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline 		Go to his place and take your credit card

_____________________________


(in reply to Buck Beach)
Post #: 40
RE: Digital Download and CD-On Demand <- READ - 7/5/2004 8:41:46 AM   
Fred98


Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline 		What is the size of the download?

( I will have to do it at the office )

_____________________________


(in reply to Fred98)
Post #: 41
RE: Digital Download and CD-On Demand <- READ - 7/5/2004 6:17:21 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
quote:

ORIGINAL: Joe 98

What is the size of the download?

( I will have to do it at the office )


As mentioned 4 posts above about 468 MBs

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Marc von Martial
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(in reply to Fred98)
Post #: 42
RE: Digital Download and CD-On Demand <- READ - 7/5/2004 7:16:44 PM   
HannoMeier


Posts: 155
Joined: 8/5/2001
From: Frankfurt, Germany
Status: offline 		Dear Matrix,

could you please have a look at my question above? (regarding the box on demand)

Thanks Hanno

(in reply to Marc von Martial)
Post #: 43
RE: Digital Download and CD-On Demand <- READ - 7/5/2004 8:56:00 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
quote:

ORIGINAL: Hanno Meier

Dear Matrix,

could you please have a look at my question above? (regarding the box on demand)

Thanks Hanno


It won´t be possible to simply send you the box for an extra charge later.

_____________________________

Marc von Martial
instagram stream

(in reply to HannoMeier)
Post #: 44
RE: Digital Download and CD-On Demand <- READ - 7/6/2004 11:09:20 PM   
ATENTOKO

 

Posts: 50
Joined: 8/14/2002
From: las palmas
Status: offline
quote:

ORIGINAL: Marc Schwanebeck

quote:

ORIGINAL: Slick91

quote:

ORIGINAL: rhohltjr

quote:


Yeah, what he said.

Do I detect a hint of sarcasm?

If so, why? UV came with that stuff (excluding a printed map).

Normally from me ...possible. This time however I really am trying to justify
why I or anyone would bother waiting till August for a DVD box and great looking cover as your prize for waiting??? No offense Matrix/2x3 but I can just put the downloaded file on a CDRW and put that inside the UV DVD box. The UV cd can
find a nice sleave to live out the remainder of its days.


That’s my whole freaking point!!!

I’ve been asking this question in different threads and no one from Matrix has directly answered my question about printed materials with the boxed version.

IF the boxed version comes with printed material as UV did, I will hold off. If not, I’ll buy it now.

Why is this concept seem foreign to everyone?


We have stated various times that all print items for WITP will be on the CD as PDFs. Even with the boxed version.

HELLO MARC,

I HAVE A PROBLE WITH TRYING TO OPEN THE MANUALS WITH ACROBAT READER 4.00.
IN WINDOWS 2000 PROF. IN A PENTIUM 4 OF TOSHIBA.

MUST I HAVE ANOTHER VERSION OF ACROBAT READER.
THE PROBLE IS:

ERROR WHEN OPENING THE DOCUMENT. THE VISOR CAN DECODIFY THE DOCUMENT.

PLS TELL ME SOMETHING
THANKS FOR ALL
AA

(in reply to Marc von Martial)
Post #: 45
order error i got - 7/6/2004 11:27:23 PM   
koolio

 

Posts: 8
Joined: 7/6/2004
Status: offline 		I ran into an error trying to use american express for war in the pacific?

(This credit card type is not valid for processing a transaction in this currency.
Please use your browser's "Back" button, enter a different credit card type, and submit again)

"" Reference above at checkout it listed the cost in canadian funds since i chose the Canadian flag as my order country.""

I don't see how to choose american express as the credit card type. The order form only has a place for the credit card number and drop down boxes for the expiry date stuff.

What am i missing here ?

p.s. Im ordering from Canada,never chose the internbational form since it looks exactly as the first form i get anyways ?

Anyways im confused and really dislike online order glitches since it makes me feel my numbers beinbtg stolen. :) I take it this means my order did not work since i got the error at least ?

< Message edited by koolio -- 7/6/2004 9:29:17 PM >

(in reply to Buck Beach)
Post #: 46
RE: Digital Download and CD-On Demand <- READ - 7/7/2004 12:27:07 AM   
kaleun

 

Posts: 5145
Joined: 5/29/2002
From: Colorado
Status: offline 		Atentoko, I think you need Acrobat 5. You can upgrade it for free at the Acrobat site.

_____________________________

Appear at places to which he must hasten; move swiftly where he does not expect you.
Sun Tzu

(in reply to ATENTOKO)
Post #: 47
RE: Digital Download and CD-On Demand <- READ - 7/7/2004 1:14:14 AM   
Arnir


Posts: 482
Joined: 10/12/2002
From: Alberta. In Texas.
Status: offline 		Actually, I think you need Acrobat Reader 6.0, but I could be mistaken. However, if you are upgrading, you might as well upgrade to the newest.

_____________________________


(in reply to kaleun)
Post #: 48
RE: Digital Download and CD-On Demand <- READ - 7/7/2004 4:21:05 AM   
stubby331


Posts: 268
Joined: 10/24/2001
From: Perth, Western Australia
Status: offline 		Just for the record.

I bought HTTR boxed version from EB on the weekend... really good stuff... Well done Panther and Matrix.

That will easily keep me busy until the boxed version of WITP comes out in August. (that and doing Uni part-time.)

Keep up the good work Matrix.

(in reply to Erik Rutins)
Post #: 49
RE: Digital Download and CD-On Demand <- READ - 7/7/2004 3:54:35 PM   
Wilhammer

 

Posts: 449
Joined: 5/24/2002
From: Out in the Sticks of Rockingham County, North Caro
Status: offline 		My experience, with Roadrunner Cable:

300+ KB/sec - took about 25 minutes to download.

------------------------

When I go t the cart screen, I had deselected CD on Demand. (I knpw my way around backups)

After I hit the process order button, a window popped up asking me to confirm my County (Guilford, in NC).

Then I got the message the order was sent and approved.

And the CD on Demand is on the Order!

I was planning on keeping that 10 bucks, but, oh well.

At least it is nice to know it is going to have a professional label on it.

< Message edited by Wilhammer -- 7/7/2004 8:55:35 AM >

(in reply to stubby331)
Post #: 50
RE: Digital Download and CD-On Demand <- READ - 7/7/2004 5:55:45 PM   
Buck Beach

 

Posts: 1973
Joined: 6/25/2000
From: Upland,CA,USA
Status: offline
quote:

ORIGINAL: madmickey

I bought the game yesterday and downloaded it t when I burned the download to CD and tried to install from burned CD it did not work when I installed from download it worked fine. I may but the CD but when I went to my order the CD the choice was for buy backup CD domestic showing Euro and buy back up CD international showing Euro as well as a Canadian do I buy domestic or international. I thought the charges are supposed to be in US$.



I intend to go to my son's on Friday to order and burn the game off his cable connection (110 mile trip). Obviously I am very concerned about you not being able to load from the disk you burned. Please Matrix or others, has anyone else had a problem with the burned disk. Any information from anybody will be greatly appreciated. I don't want to wait until August but sure don't want to spend the bucks only not to have it not load.

(in reply to madmickey)
Post #: 51
RE: Digital Download and CD-On Demand <- READ - 7/7/2004 6:22:07 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		There is nothing in the file that should prevent it working on a burned CD. For those who are having problems, I would suggest turning off background processes, burning at a lower speed and seeing if some better quality CDs help. I've seen way too many "coasters" created because of such problems.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Buck Beach)
Post #: 52
RE: Digital Download and CD-On Demand <- READ - 7/7/2004 6:55:56 PM   
freeboy

 

Posts: 9088
Joined: 5/16/2004
From: Colorado
Status: offline 		Erik,
just an fyi.. my email from dr states I ordered dd and cd on demand!!
Hope I don't get a cd in the mail as I paid 69.99.. actuall I do want on, just not at your expense

Product Name Qty Ordered Platform Delivery Method Price
------------------------------------------------------------------------------------------
War In The Pacific 1 Digital Download/CD on Demand Digital River $ 69.99
------------------------------------------------------------------------------------------
Sub Total: $ 69.99
Total: $ 69.99

(in reply to Erik Rutins)
Post #: 53
RE: Digital Download and CD-On Demand <- READ - 7/13/2004 4:15:43 PM   
Alekks


Posts: 43
Joined: 7/6/2004
From: Belton, Texas
Status: offline 		Erik,
In the case of an online order for two cd-on demand, would both cds be sent in the same envelope/container? The reason I ask is I ordered two cds and when the package arrived, there was only one cd in it. My Order# was 82912962.

Thanks bunches in advance

(in reply to freeboy)
Post #: 54
RE: Digital Download and CD-On Demand <- READ - 7/13/2004 5:40:57 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Alekks,

quote:

ORIGINAL: Alekks
Erik,
In the case of an online order for two cd-on demand, would both cds be sent in the same envelope/container? The reason I ask is I ordered two cds and when the package arrived, there was only one cd in it. My Order# was 82912962.
Thanks bunches in advance


It's possible that they were shipped separately, though I wouldn't have expected that. Can you please e-mail us at support@matrixgames.com so that we can follow up with you directly? Thanks.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Alekks)
Post #: 55
RE: Digital Download and CD-On Demand <- READ - 7/13/2004 6:13:01 PM   
Alekks


Posts: 43
Joined: 7/6/2004
From: Belton, Texas
Status: offline 		Done. Many thanks Erik!!

(in reply to Erik Rutins)
Post #: 56
RE: Digital Download and CD-On Demand <- READ - 7/17/2004 5:40:14 PM   
Halsey

 

Posts: 5069
Joined: 2/7/2004
Status: offline 		Matrix, I am at a loss. My order inquiry at DR states that they are awaiting my funds to be cleared (7/17/04). Yet my bank has informed me that the transaction took place 7/12/04. Five days later and I haven't been approved for my download? Can anybody give me a rational explanation why this is? Home town Indianapolis Indiana US of A.

7/19/04 got confirmation for download. 16 days total. 25 minutes to download on roadrunner!

< Message edited by Halsey -- 7/20/2004 1:39:37 AM >

_____________________________


(in reply to Erik Rutins)
Post #: 57
RE: Digital Download and CD-On Demand <- READ - 7/22/2004 7:53:19 PM   
andytimtim


Posts: 150
Joined: 7/15/2004
From: Livingston, Scotland
Status: offline 		oh never mind!!! just found out!

< Message edited by andytimtim -- 7/22/2004 5:53:50 PM >

(in reply to Halsey)
Post #: 58
Any news on the box release ? - 7/23/2004 11:43:41 PM   
CatLord


Posts: 312
Joined: 10/21/2002
From: Lausanne, Switzerland
Status: offline 		Yeah, I am old fashion, I like my games in boxes.

Any news ?

Would the "DVD case" contain a map / manual ?

Cat

< Message edited by CatLord -- 7/23/2004 9:50:09 PM >

_____________________________

Member of the Revolution Under Siege development team.

(in reply to andytimtim)
Post #: 59
RE: Any news on the box release ? - 7/24/2004 12:00:27 AM   
kaleun

 

Posts: 5145
Joined: 5/29/2002
From: Colorado
Status: offline 		No no manual, and no map either

_____________________________

Appear at places to which he must hasten; move swiftly where he does not expect you.
Sun Tzu

(in reply to CatLord)
Post #: 60
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