gettin p***ed of

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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> gettin p***ed of

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gettin p***ed of - 7/28/2004 1:26:53 PM

deilthedog

Posts: 97
Joined: 5/16/2002
Status: offline

where has my order gone. its been 2 two weeks now. i typed in my email and last 5 digits last week and it said order complete. i tryed it again just now and now it says theres no such order. somebody sort this out

Post #: 1

RE: gettin p***ed of - 7/28/2004 1:29:44 PM

2Stepper

Posts: 948
Joined: 1/19/2003
From: North Burbs of Omaha
Status: offline

Did you order a digital download or just the CD? I'm sure it didn't get forgotten. And if you have an order number, even if it took you a week, you'd get the download. Try emailing or calling customer support for them. They should be able to sort it out.

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RE: gettin p***ed of - 7/28/2004 1:50:00 PM

Marc von Martial

Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline

quote:

ORIGINAL: deilthedog

where has my order gone. its been 2 two weeks now. i typed in my email and last 5 digits last week and it said order complete. i tryed it again just now and now it says theres no such order. somebody sort this out

Drop us an email to support@matrixgames.com. We need the order number too.

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RE: gettin p***ed of - 7/29/2004 1:30:09 PM

deilthedog

Posts: 97
Joined: 5/16/2002
Status: offline

when i try that i get asked for a password and user name

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RE: gettin p***ed of - 7/29/2004 1:49:32 PM

frank1970

Posts: 1678
Joined: 9/1/2000
From: Bayern
Status: offline

You have ordered WITP. While doing this you had to type in a password. This is the password you need for downloading.
You might have received a bill or something via mail or e-mail. In this mail there is the "order number". This is the number you need to type in (leave away all the 0 in the beginning, just use the last numbers after the last 0). It should work perfectly.

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RE: gettin p***ed of - 7/29/2004 10:51:17 PM

deilthedog

Posts: 97
Joined: 5/16/2002
Status: offline

i havent recieved any emails at all. when i use the support mechanism and type in the last 5 digits of my card and it tells me thers no such order im gettin a bit concerned. can someone from officialdom please check this out?
ritchieglasgow@hotmail.com

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Post #: 6

RE: gettin p***ed of - 7/29/2004 11:39:14 PM

Arnir

Posts: 482
Joined: 10/12/2002
From: Alberta. In Texas.
Status: offline

Has the charge hit your card yet? If not, I would guess the order didn't take. If yes, is there a reference number that could help track your order? Just a thought.

< Message edited by Arnir -- 7/29/2004 3:40:17 PM >

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RE: gettin p***ed of - 7/31/2004 4:31:47 AM

me109k

Posts: 25
Joined: 7/20/2004
Status: offline

well deilthedog i orderd on 7/2/4
and im still waiting its 7/30/4

im so disapointed with this whole thing im not shure what to tell you

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Post #: 8

RE: gettin p***ed of - 7/31/2004 4:33:37 AM

SunDevil_MatrixForum

Posts: 783
Joined: 6/13/2001
From: Tempe, AZ
Status: offline

Just to let you guys know. You might as well try to download the game, for the simple fact the newest patch is 122 mb. If you have a real problem downloading the game, I do not know what you will be doing for a patch.

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Post #: 9

RE: gettin p***ed of - 7/31/2004 11:23:00 AM

Marc von Martial

Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline

If you have problems with your order please drop an email to support@matrixgames.com. Provide us much information as you can please.

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Post #: 10