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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> No Game Page: [1]
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No Game - 7/30/2004 11:18:53 PM   
Lawyerboy

 

Posts: 15
Joined: 3/27/2004
Status: offline
This probably does not qualify as a technical question but since I am unable to boot up the game because I havent received the disk maybe it does. I ordered the disk on 3 July. My card was billed. Still no disk. I have gone round and round on the Email complaint whirligig until I am ill. Now I have no answer AND still no disk. Is there a carbon based life form that I could discuss this problem with???? Question? If a bomb falls on Clark Field and you have no disk to boot up does the bomb still fall???

Annoyed in Nebraska

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David L. Kimble
Post #: 1
RE: No Game - 7/30/2004 11:23:46 PM   
2Stepper


Posts: 948
Joined: 1/19/2003
From: North Burbs of Omaha
Status: offline
quote:

ORIGINAL: Lawyerboy

Annoyed in Nebraska


I take it you didn't want to go with the digital download? I'm in Nebraska also and have been all over the game for nearly a month now. Gotta be someone that can help I'm sure.

_____________________________


"Send in the Infantry. Tanks cost money... the dead cost nothing..." :)

(in reply to Lawyerboy)
Post #: 2
RE: No Game - 7/30/2004 11:31:19 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
quote:

ORIGINAL: Lawyerboy

This probably does not qualify as a technical question but since I am unable to boot up the game because I havent received the disk maybe it does. I ordered the disk on 3 July. My card was billed. Still no disk. I have gone round and round on the Email complaint whirligig until I am ill. Now I have no answer AND still no disk. Is there a carbon based life form that I could discuss this problem with???? Question? If a bomb falls on Clark Field and you have no disk to boot up does the bomb still fall???

Annoyed in Nebraska


Please drop an email with your oder number to support@matrixgames.com. We´ll handle this.

_____________________________


(in reply to Lawyerboy)
Post #: 3
RE: No Game - 7/31/2004 1:26:28 AM   
Lawyerboy

 

Posts: 15
Joined: 3/27/2004
Status: offline
I sent the E-Mail. Hope you can help before the war is over. Thanx

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David L. Kimble

(in reply to Marc von Martial)
Post #: 4
RE: No Game - 7/31/2004 3:36:59 PM   
Lawyerboy

 

Posts: 15
Joined: 3/27/2004
Status: offline
Reship notice received this AM. Thanx again. I would tell you that I was now a customer for life but then I already was one.

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David L. Kimble

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Post #: 5
RE: No Game - 7/31/2004 7:55:13 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
David,

Thanks, glad to hear it's worked out. I hope the second one arrives!

Regards,

- Erik

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Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Lawyerboy)
Post #: 6
RE: No Game - 7/31/2004 9:22:50 PM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline
quote:

ORIGINAL: Erik Rutins

David,

Thanks, glad to hear it's worked out. I hope the second one arrives!

Regards,

- Erik
Hey??? How come i never got a "re-ship" notice? Should i be worried, Erik? I'm "still" waiting and yes you and Marc have contacted me but i haven't received/heard anything.29 days...


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A man is rich in proportion to the number of things he can afford to let alone.
Henry David Thoreau


(in reply to Erik Rutins)
Post #: 7
RE: No Game - 8/1/2004 12:04:33 AM   
me109k

 

Posts: 25
Joined: 7/20/2004
Status: offline
ive been waiting since 7/2

im worried too i cant just keep waiting around
i think the people at matrix are going to have to have some answers
about the CD delays

(in reply to TheHellPatrol)
Post #: 8
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