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Ordering - 10/5/2005 2:51:51 AM   
mmartin68

 

Posts: 4
Joined: 8/20/2005
Status: offline 		I must be missing it but where do I go to put in my order number for Puresim 2005?
Post #: 1
RE: Ordering - 10/5/2005 3:11:23 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Instructions will be posted just a bit later tonight along with the press release. It will basically be a two step process for qualified upgrade customers - 1. Enter your order ID to get a serial number 2. Register in our Members Club with your serial number to download the free upgrade. More info soon.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to mmartin68)
Post #: 2
RE: Ordering - 10/5/2005 3:37:34 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Ok, upgrade instructions have been posted above. Enjoy!

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Erik Rutins)
Post #: 3
RE: Ordering - 10/5/2005 3:56:51 AM   
HercMighty


Posts: 407
Joined: 10/31/2003
From: Minnesota, USA
Status: offline
quote:

ORIGINAL: Erik Rutins
It will basically be a two step process for qualified upgrade customers


My information does not seem to work? What is considered a qulifying customer?

Order Date: 9/20/2005
Order Method: Within Application

Qty: 1 [SKU00316482940] PureSim Baseball 2005 Edition at $29.99 each


(in reply to Erik Rutins)
Post #: 4
RE: Ordering - 10/5/2005 4:50:18 AM   
kmac


Posts: 25
Joined: 9/9/2005
Status: offline
quote:

ORIGINAL: HercMighty

My information does not seem to work? What is considered a qulifying customer?



Same here - I sent an email to support@matrixgames.com pertaining to this issue - thanks!

(in reply to HercMighty)
Post #: 5
RE: Ordering - 10/5/2005 4:53:03 AM   
HercMighty


Posts: 407
Joined: 10/31/2003
From: Minnesota, USA
Status: offline 		Sent one to, wait and see.

(in reply to kmac)
Post #: 6
RE: Ordering - 10/5/2005 4:53:15 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Herc, Kmac,

I'm checking into this with Shaun, if we have some Order IDs missing from the upgrade database, we'll add them in tomorrow. I'll post here as soon as I have more info.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to kmac)
Post #: 7
RE: Ordering - 10/5/2005 5:02:12 AM   
HercMighty


Posts: 407
Joined: 10/31/2003
From: Minnesota, USA
Status: offline 		Thanks, no worries every issue I have ever had has always been worked out just fine.

(in reply to Erik Rutins)
Post #: 8
RE: Ordering - 10/5/2005 5:10:51 AM   
kmac


Posts: 25
Joined: 9/9/2005
Status: offline 		Thanks

(in reply to HercMighty)
Post #: 9
RE: Ordering - 10/5/2005 5:25:19 AM   
lain

 

Posts: 12
Joined: 10/5/2005
Status: offline 		Enter in your order number, not your serial number. This may help. If you don't have your order number request it from esellerate Puresims old partner.

(in reply to kmac)
Post #: 10
RE: Ordering - 10/5/2005 2:28:28 PM   
puresimmer

 

Posts: 2299
Joined: 7/24/2005
Status: offline 		Hi guys,

Be sure to enter your order number, not your serial number. Also, apparently there were a few people who purchased the game after I took it down from the Puresim web site (after 8/29 basically).

I just passed the order information for those people along to Matrix, so if you were one of those folks you should be able to get your upgrade serial number later today/tonight as soon as Matrix updates the database.

Shaun

_____________________________

Developer, PureSim Baseball

(in reply to lain)
Post #: 11
RE: Ordering - 10/6/2005 12:37:48 AM   
SpharV2

 

Posts: 218
Joined: 6/13/2004
Status: offline 		Shaun, I bought it on first release, and it's telling me my order number is invalid.

(in reply to puresimmer)
Post #: 12
RE: Ordering - 10/6/2005 12:41:43 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		If you e-mail us at support@matrixgames.com with your real name and these comments, we should be able to look you up and see if you are in the upgrade database or not.

As far as I know, everyone who purchased PureSim Baseball 2005 should qualify for the 2005 Gold Edition upgrade, but earlier versions do not qualify.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to SpharV2)
Post #: 13
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