Game won't run

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Game won't run

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All Forums >> [Current Games From Matrix.] >> [Sports] >> PureSim Baseball >> Tech Support >> Game won't run

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Game won't run - 10/8/2005 12:33:08 AM

duncan21

Posts: 35
Joined: 10/7/2005
Status: offline

I am unable to run the game from the quick start menu or the main menu.

I tried reinstalling the game.

Post #: 1

RE: Game won't run - 10/8/2005 12:46:02 AM

puresimmer

Posts: 2299
Joined: 7/24/2005
Status: offline

What error do you get? What OS are you running? Also, try re-booting after re-installing.

_____________________________

Developer, PureSim Baseball

(in reply to duncan21)

Post #: 2

RE: Game won't run - 10/8/2005 1:21:07 AM

duncan21

Posts: 35
Joined: 10/7/2005
Status: offline

Windows XP.

no error, but nothing happens on the screen.

(in reply to puresimmer)

Post #: 3

RE: Game won't run - 10/8/2005 6:59:23 AM

duncan21

Posts: 35
Joined: 10/7/2005
Status: offline

Tried all the solutions on this topic in the forums.

Game still not working. Can I find the 8.21 link? It's better than nothing.

(in reply to duncan21)

Post #: 4

RE: Game won't run - 10/8/2005 4:02:48 PM

puresimmer

Posts: 2299
Joined: 7/24/2005
Status: offline

I sent you a PM with a ton of things to try, please give that a shot. Since you are the only person hitting this it must be some sort of configuration issue.

Sorry for your trouble, we'll get you up and running!

_____________________________

Developer, PureSim Baseball

(in reply to duncan21)

Post #: 5

RE: Game won't run - 10/8/2005 4:10:35 PM

puresimmer

Posts: 2299
Joined: 7/24/2005
Status: offline

Oh one other thing. Can you try maybe disabling any anti virus s/w you are running? I saw in another message that you were even having trouble downloading. I wonder if you have a corrupt install.

_____________________________

Developer, PureSim Baseball

(in reply to puresimmer)

Post #: 6

RE: Game won't run - 10/8/2005 7:19:22 PM

duncan21

Posts: 35
Joined: 10/7/2005
Status: offline

I used the debug file and a error report was generated and sent to your puresim address. Something about a file missing--random.dll or something.

(in reply to puresimmer)

Post #: 7

RE: Game won't run - 10/8/2005 8:17:20 PM

duncan21

Posts: 35
Joined: 10/7/2005
Status: offline

I uninstalled, reinstalled game, rebooted, same problem.

But this time I copied the debug file over the original exe file and the game now opens.

Why is this and can I use the debug file or do I need a separate file?

(in reply to duncan21)

Post #: 8