RE: Not happy with one countersheet

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RE: Not happy with one countersheet

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Lock ‘n Load: Heroes of Stalingrad >> RE: Not happy with one countersheet

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RE: Not happy with one countersheet - 12/5/2005 8:21:43 PM

Posts: 3332
Joined: 7/17/2001
From: Västerås,Sweden
Status: offline

If you don't get a reply within 24 hours as Erik said they probably did not get it. Thats how good they are at this. I know what I'm talking about

The best support I've ever come across...

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(in reply to Erik Rutins)

Post #: 31

RE: Not happy with one countersheet - 12/10/2005 5:50:13 AM

korangar1972

Posts: 6
Joined: 11/22/2005
Status: offline

I've now e-mailed customer service twice regarding misprinted counters with no direct response or information on how to obtain replacement counters. I've just sent my third request tonight along with digital photos of the misprinted counters. Hopefully, this one will get a response.

(in reply to U2)

Post #: 32

RE: Not happy with one countersheet - 12/10/2005 8:04:44 PM

David Heath

Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline

HI Brett

I have emailed you back so make sure you check your email.

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(in reply to korangar1972)

Post #: 33

RE: Not happy with one countersheet - 12/10/2005 10:55:01 PM

korangar1972

Posts: 6
Joined: 11/22/2005
Status: offline

quote:

HI Brett

I have emailed you back so make sure you check your email.

Received your email this morning. Thanks for the quick response. I'll be looking for the replacement counters in the mail.

(in reply to David Heath)

Post #: 34

RE: Not happy with one countersheet - 12/11/2005 12:49:37 AM

David Heath

Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline

HI Brett

Everything is set and you should receive a replacement this week. I am sorry for the delay that was my fault. My Clone still is not working as it should.

David

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(in reply to korangar1972)

Post #: 35

RE: Not happy with one countersheet - 12/21/2005 9:23:49 PM

korangar1972

Posts: 6
Joined: 11/22/2005
Status: offline

The new counters arrived last week. Everything looks great. Thanks for the help.

(in reply to David Heath)

Post #: 36

RE: Not happy with one countersheet - 12/22/2005 5:46:52 PM

markhwalker