||  

Support Center


Please Log In to use our Helpdesk

View My Helpdesk TicketsCount
You are not currently logged in.


Frequently Asked Questions
Please find below some FAQ�s to help you. If these do not answer your question or resolve your problem please open a helpdesk ticket via the link on top of this page

IDPopular FAQsViews
6Where Can I find Patches & Downloads?197732
8How do I download my game again? 99870
4 I need a serial number for a game I purchased from Matrix Games47074
7Where do I report game play or bug issues? 37692
21Vista Compatibility modes // Running old games on Vista32387


Browse FAQ Categories
Downloading Problems (7)Forums Support (0)
Game Play or Bug Issues (1)General Support (3)
Ordering Issues (5)Patches & Downloads (1)
Product Release Dates (1)Return / Refund Policy (1)
Serial Number Issues (4)Windows Support (3)


If you cannot login to use the Helpdesk, Click Here to request support for your account

Members Login

Please enter your USERNAME or E-MAIL address and PASSWORD to login and add or or view a Helpdesk Ticket.

( remember me )

Sign Up Now

Don't have an account yet? Sign up now to gain access to our Helpdesk and Members Club

Click Here to Sign Up Now

Forgot Username or Password

Forgot your username or password? Enter your email address below and your username and password will be sent to you.

Login Assistance

Can't login to the Helpdesk or Members Club? Click the following link to create a Login Assistance helpdesk ticket.

Click Here for Helpdesk/Members Club Login Assistance