Support Center - Where is the download link for my order?

Question:Where is the download link for my order?
Categories:Downloading Problems


The first place to find this is on the final page of the purchase process, where a serial number and download link is provided for each game in the order. In addition, the download link for your order was emailed to you from our automated system. The email with the link will also include your serial number. Please be on the look out check your spam folders for this email as it is very important. The subject line of the email containing your download link should look something like “[Product Title] – Download Version Order Information” and the email will be from storesales@matrixgames.com. If you know how, please add this email address to your list of trusted senders.