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Last Patch Problem

 
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Last Patch Problem - 3/4/2006 6:10:49 PM   
Qbec


Posts: 40
Joined: 3/9/2004
Status: offline
First , My English writing its not very good , sorry..... For reading its ok but for writing its more difficult.

I load the last patch ( 1.1.0) yesterday . The game start like usual and when I pick up a scenario and I puch the proceed buttom ,the game freez and a message come .

" Cant`t allocate dib handle"

I unstall all the game and I reload the patch again and the game too but I have the same problem. Before with the other version it was perfect .I have a old Pc with win 98 .I know it is not the better thing but I hade no problem before.

If somebody have a solution to my problem I would be very happy.....

Thanks
Merci beaucoup......

Qbec

( Very good game , I love it)


Post #: 1
RE: Last Patch Problem - 3/4/2006 8:50:46 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Qbec,

I'm sorry to hear you're having problems with v1.10. What version were you running before? Was it v1.04?

Does this error happen with any scenario and any settings or only a specific one? Win98 has some resource issues and I was wondering if turning down the optional graphics and such helps at all for you?

Could you post a DxDiag file for us? Thank you.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Qbec)
Post #: 2
RE: Last Patch Problem - 3/4/2006 10:18:38 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Qbec,

Can you see if you have a FPG_Report.txt file in the main game folder. If you could post that we can check on what has happened. At this point roll back to the 104 version until we can isolate the error.

Sorry for the trouble.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to Qbec)
Post #: 3
RE: Last Patch Problem - 3/6/2006 3:24:37 AM   
IronManBeta


Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline 		Hi there, your english is just fine. We tried hard to keep the game running smoothly under Win 98 and two of the play testers used it. It is hard to cram such a graphics-intensive game into the limitations of Win 9x now but we tried hard. I thought this version would actually be a little easier on resources than the previous. If you can give us as much detail as you can that would really help.

Which scenario was it, or was it all of them?
Were any other programs running at the same time?
Did you try moving your flashpoint.ini file to a safe location and restart with all the game defaults?

Post back here on this thread and let us know.

I'm glad you thought it was a very good game by the way!

Cheers, Rob.

(in reply to CapnDarwin)
Post #: 4
RE: Last Patch Problem - 3/11/2006 10:34:15 PM   
Qbec


Posts: 40
Joined: 3/9/2004
Status: offline
OK I think I make a mistake . My last reply was not in the good Post Sorry.

Sorry for my silence ,but I find my problèm. Its not you and your last patch but my PC who was the problem. A visit on the doc for Pc and now the game run find . Very happy now.

Thanks for your reply. Its funny to see that you are always present for your customers
( sign of professional)

Qbec


(in reply to IronManBeta)
Post #: 5
RE: Last Patch Problem - 3/12/2006 1:07:19 AM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Qbec,

Glad you found the problem and you are up and gaming again.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to Qbec)
Post #: 6
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