problem with install

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All Forums >> [Current Games From Matrix.] >> [Sports] >> Maximum-Football 2.0 >> Maximum-Football Support >> problem with install

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problem with install - 5/13/2006 6:55:10 AM

samer

Posts: 11
Joined: 5/11/2006
Status: offline

I bought the download version of this game. After I downloaded it gave me a download link to download the game. The game that was downloaded was not Maximum football. The game downloaded was front office football 2004. I figured maybe that is the old version of the game so download the patch. I downloaded the patch, it didnt actually patch the front office football, instead it installed maximum football. When I open mfb.exe (maximum football), nothing opens and nothing even pops up. What do I do ?

Post #: 1

RE: problem with install - 5/13/2006 8:11:48 AM

David Winter

Posts: 5158
Joined: 11/24/2004
From: Vancouver, BC
Status: offline

Umm what?

What you downloaded originally has nothing to do with Maximum-Football. They're two completely different products.

What was the link you downloaded from? (the purchase link, not the patch link)

(in reply to samer)

Post #: 2

RE: problem with install - 5/13/2006 8:16:13 AM

samer

Posts: 11
Joined: 5/11/2006
Status: offline

http://www.digitalriver.com/dr/v2/ec_Main.Entry17c?SID=45905&SP=10023&CID=0&PID=808955&PN=1&V1=808955&CUR=840&DSP=&PGRP=0&ABCODE=&CACHE_ID=0
i went there and picked digital copy. I paid by credit card. Then it had a button that said HTTP DOWNLOAD to download product. I clicked that. What ended up downloading was front office football 2004. I think whoever handles your orders has the products confused.

(in reply to David Winter)

Post #: 3

RE: problem with install - 5/13/2006 8:21:06 AM

David Winter

Posts: 5158
Joined: 11/24/2004
From: Vancouver, BC
Status: offline

Hmm And you didn't own the other game previously? So you're not accidentally trying to run the set up for a different game?

If you have downloaded the wrong product, then that's very disturbing.

Hang tough please and we'll ensure you get the product you paid for. Unfortunately it's about 12am for Matrix staff so they may not be able to help you until the morning.

(in reply to samer)

Post #: 4

RE: problem with install - 5/13/2006 8:26:23 AM

samer

Posts: 11
Joined: 5/11/2006
Status: offline

ok.nevermind. It seems two files were downloaded. I downloaded it in firefox. For some reason my firefox downloaded two files. I looked through my downloads and found the right folder. Sorry for my mistake.

(in reply to David Winter)

Post #: 5

RE: problem with install - 5/13/2006 8:30:01 AM

David Heath

Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline

Hi Samer

I must admit this sounds very strange but we look into this. Please email support@matrixgames.com with the details and we get right on this.

David Heath
Matrix Games

_____________________________

(in reply to David Winter)

Post #: 6

RE: problem with install - 5/13/2006 8:52:41 AM

samer

Posts: 11
Joined: 5/11/2006
Status: offline

I think it was just my firefox, since I opened the zip file from firefox. Firefox probably just glitched up. I don't know. I don't think it is a big deal.

(in reply to David Heath)

Post #: 7

RE: problem with install - 5/13/2006 10:55:00 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Yep, there's nothing like this in the store. My guess is your download queue in FireFox got confused. You definitely didn't get FOFC from our store.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC