Game will not install

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All Forums >> [New Releases from Matrix Games] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> Game will not install

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Game will not install - 12/25/2020 10:35:42 AM

Lothos

Posts: 16
Joined: 5/23/2006
Status: offline

Just bought this on Christmas Eve with the discount but trying to install it and it always gets stuck.

I am using Windows 10 have a Ryzen 3900x with 32 GB of memory and a GTX 2080.

I have attached a screenshot of where it gets stuck and just sits there.

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Post #: 1

RE: Game will not install - 12/25/2020 12:09:12 PM

Lothos

Posts: 16
Joined: 5/23/2006
Status: offline

Nevermind I solved it

Had to boot Windows 10 in safe mode and install the main installer while in Safe mode with networking.

After that I could install the patches with a normal Windows bootup

(in reply to Lothos)

Post #: 2

RE: Game will not install - 12/25/2020 12:54:49 PM

pzgndr

Posts: 3170
Joined: 3/18/2004
From: Maryland
Status: offline

Good to hear. Sometimes the installer hangs and may need to be downloaded again. And installation of the patch can be a hassle. But it can be done! After release of the official patch, Matrix plans to re-master the installer to its current standard. That should help a lot. Enjoy!

_____________________________

Bill
Empires in Arms Development Team

(in reply to Lothos)

Post #: 3

RE: Game will not install - 12/27/2020 3:04:40 PM

ThomasJay

Posts: 116
Joined: 5/31/2018
Status: offline

I bought just before Christmas and had the same experience, had to install in safe mode and then patched in normal mode. I've started reading the manual and 'playing' a classic campaign as Spain just to get a feel for the mechanics, ui etc. It seems like a nice complexity level and I'm looking forward to getting deeper into it.

(in reply to pzgndr)

Post #: 4

RE: Game will not install - 12/29/2020 1:19:51 PM

pzgndr

Posts: 3170
Joined: 3/18/2004
From: Maryland
Status: offline

quote:

ORIGINAL: ThomasJay
I bought just before Christmas and had the same experience, had to install in safe mode and then patched in normal mode. I've started reading the manual and 'playing' a classic campaign as Spain just to get a feel for the mechanics, ui etc. It seems like a nice complexity level and I'm looking forward to getting deeper into it.

Welcome! Be sure that you are reading the updated manual for v1.23. Sections 16-18 have helpful player notes and strategy articles for "what" a player may want to do. The updated manual now is more helpful for "how" to perform specific game functions. No one thing is too complicated; however, this game has so many different things going on that it is easy to miss stuff.

Also, I just posted the Murat Tutorial to help get new players up to speed. Hope this helps. Enjoy!

_____________________________

Bill
Empires in Arms Development Team

(in reply to ThomasJay)

Post #: 5