Cant registered my game to grab v1.03

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Cant registered my game to grab v1.03

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's World at War: A World Divided >> Tech Support >> Cant registered my game to grab v1.03

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Cant registered my game to grab v1.03 - 8/17/2008 12:59:10 PM

a511

Posts: 518
Joined: 5/19/2005
From: Hong Kong
Status: offline

Just discovered that my member info somehow shows that I have NOT registered my copy of AWD ... I think I did as I have downloaded copies of previous registered downloads/patches. ok, i could solve the issue by register the game but when i copy the serial no. from the "confirmation of purchase" email issued by matrix ... but the message "serial no. already used" display?!?!

can anyone help me to figure out how to download the v1.03 so that i can continue the 2v2 tourny?

a511

Post #: 1

RE: Cant registered my game to grab v1.03 - 8/24/2008 5:41:57 AM

WanderingHead

Posts: 2134
Joined: 9/22/2004
From: GMT-8
Status: offline

I'd suggest that you email Matrix support. I have no knowledge of how this stuff is implemented. Distribution is entirely in Matrix's court.

(in reply to a511)

Post #: 2

RE: Cant registered my game to grab v1.03 - 8/29/2008 4:50:04 PM

Greg Wilcox

Posts: 361
Joined: 4/14/2006
Status: offline

I just wanted to check in and see if this had been resolved for you. If it hasn�t please contact me at gregw@matrixgames.com with your serial number and I�ll take a look.

-Greg

_____________________________

Greg Wilcox
Production Assistant

(in reply to WanderingHead)

Post #: 3

RE: Cant registered my game to grab v1.03 - 8/30/2008 5:58:25 AM

a511

Posts: 518
Joined: 5/19/2005
From: Hong Kong
Status: offline

just pm u, thx in advance!!

a511

(in reply to Greg Wilcox)

Post #: 4

RE: Cant registered my game to grab v1.03 - 9/9/2008 7:09:24 PM

Greg Wilcox

Posts: 361
Joined: 4/14/2006
Status: offline

Just wanted to make sure you recieved my e-mail on what I had found. If not I'll PM you again with the details.

-Greg

_____________________________

Greg Wilcox
Production Assistant

(in reply to a511)

Post #: 5

RE: Cant registered my game to grab v1.03 - 9/14/2008 11:02:02 AM

a511

Posts: 518
Joined: 5/19/2005
From: Hong Kong
Status: offline

Hi Greg!

Got you pm but under "my games" it only shows the following:
"You do not have any registered games."

Any clue?

a511

(in reply to Greg Wilcox)

Post #: 6

RE: Cant registered my game to grab v1.03 - 9/21/2008 1:30:01 PM

Marshall Art

Posts: 566
Joined: 8/6/2005
Status: offline

Hi, I just tried to download Patch 1.03 and ran into the same issue as a511. Trying to contact Greg...

(in reply to a511)

Post #: 7

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's World at War: A World Divided >> Tech Support >> Cant registered my game to grab v1.03

Page: [1]