Matrix Games Support: Thank You

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All Forums >> [Current Games From Matrix.] >> [World War II] >> John Tiller's Campaign Series >> John Tiller’s Campaign Series Support >> Matrix Games Support: Thank You

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Matrix Games Support: Thank You - 10/9/2008 12:40:18 PM

kool_kat

Posts: 558
Joined: 7/7/2008
From: Clarksville, VA.
Status: offline

Jason and Matrix Games Support Staff:

Many thanks to Erik Rutins, Matrix Games Help Desk, for his assistance in resolving my CS game technical issues!

I submitted a Help Desk Support Ticket early Wednesday morning (10/8/2008). My original CS files had become corrupted when my hard disk drive started to fail and I was unable to restore from a backup CD-ROM. In less then 6 hours, Erik responded and recommended a specific procedure. We exchanged a few more emails so I could get details on the reinstall procedure. By 2PM I had reinstalled my original CS game files and had updated with the ver. 1.04 game patch!

I was back up and playing CS again!

Thanks again to Erik and the Matrix Games Help Desk folks!

Job well done... and much appreciated by this CS player!

_____________________________

Regards, - Mike

"You have to learn the rules of the game. And then you have to play better than anyone else." - Albert Einstein

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