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Multiplayer wont start up error

 
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All Forums >> [Current Games From Matrix.] >> [World War II] >> Lock ‘n Load: Heroes of Stalingrad >> Tech Support >> Multiplayer wont start up error Page: [1]
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Multiplayer wont start up error - 2/12/2014 2:01:56 PM   
viperdave

 

Posts: 52
Joined: 4/13/2011
Status: offline 		i click on multiplayer and get error connection 3: serial code .. something like that.
Post #: 1
RE: Multiplayer wont start up error - 2/12/2014 2:25:08 PM   
Cunki

 

Posts: 59
Joined: 2/15/2005
Status: offline 		Yes me, too. I get the error message Serial code non existent.....
The same, if i want to register the game on the Slitherine Homepage!

(in reply to viperdave)
Post #: 2
RE: Multiplayer wont start up error - 2/12/2014 2:29:05 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi guys, we are checking on this now.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Cunki)
Post #: 3
RE: Multiplayer wont start up error - 2/12/2014 2:37:54 PM   
Charly G


Posts: 157
Joined: 9/25/2004
From: France
Status: offline 		I've the same problem (on the Slitherine Homepage, Error 45: Serial Number Not Found).


< Message edited by Charly G -- 2/12/2014 3:57:54 PM >

(in reply to Erik Rutins)
Post #: 4
RE: Multiplayer wont start up error - 2/12/2014 2:41:18 PM   
Cunki

 

Posts: 59
Joined: 2/15/2005
Status: offline 		That is exact the same problem for me!!!

(in reply to Charly G)
Post #: 5
RE: Multiplayer wont start up error - 2/12/2014 2:42:23 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi guys,

Looks like something on the server registration is misconfigured despite earlier validation tests. Our admins are working on it, should be fixed shortly.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Cunki)
Post #: 6
RE: Multiplayer wont start up error - 2/12/2014 5:05:53 PM   
Gerry Edwards


Posts: 163
Joined: 2/22/2013
Status: offline 		Hello Everyone,

Please try you multi-player again as it should now be working.

Cheers,
Gerry

_____________________________

Those who came before pave the path of tomorrow.

(in reply to viperdave)
Post #: 7
RE: Multiplayer wont start up error - 2/25/2014 2:26:23 AM   
dawg327

 

Posts: 11
Joined: 2/14/2014
Status: offline 		Unable to play multiplayer...when I enter my Slitherine login and password an "ALL OUT" map displays briefly on the screen followed by a "Unable to connect to Slitherine" message. I was playing multiplayer with no problems a few days ago.

(in reply to Gerry Edwards)
Post #: 8
RE: Multiplayer wont start up error - 2/25/2014 3:12:33 AM   
e_barkmann


Posts: 1307
Joined: 4/18/2000
From: Adelaide, Australia
Status: offline 		are direct connections possible in this game or does it have to go through the slitherine server?

_____________________________

Scourge of War multiplayer group

http://steamcommunity.com/groups/sowwaterloo

(in reply to dawg327)
Post #: 9
RE: Multiplayer wont start up error - 2/25/2014 1:09:07 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi dawg327,

We're checking the server now. Chris, it has to go through the server as it handles the matchmaking and the routing so that players don't need to worry about network/firewall configuration, different versions, etc.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to e_barkmann)
Post #: 10
RE: Multiplayer wont start up error - 2/25/2014 9:51:04 PM   
z1812


Posts: 1796
Joined: 9/1/2004
Status: offline
quote:

ORIGINAL: Erik Rutins

Hi dawg327,

We're checking the server now. Chris, it has to go through the server as it handles the matchmaking and the routing so that players don't need to worry about network/firewall configuration, different versions, etc.

Regards,

- Erik



It would be nice to have the option of a direct connection.

(in reply to Erik Rutins)
Post #: 11
RE: Multiplayer wont start up error - 2/25/2014 10:17:55 PM   
dawg327

 

Posts: 11
Joined: 2/14/2014
Status: offline 		Thanks Erik!

(in reply to Erik Rutins)
Post #: 12
RE: Multiplayer wont start up error - 2/25/2014 10:58:56 PM   
toddtreadway

 

Posts: 471
Joined: 9/30/2003
Status: offline 		Same problem for me.

(in reply to dawg327)
Post #: 13
RE: Multiplayer wont start up error - 2/26/2014 12:36:03 AM   
e_barkmann


Posts: 1307
Joined: 4/18/2000
From: Adelaide, Australia
Status: offline
quote:

Chris, it has to go through the server as it handles the matchmaking and the routing so that players don't need to worry about network/firewall configuration, different versions, etc.


and let's not forget enforcing your DRM :-) Not that I have a problem with that in itself. But it does appear across a number of games that the slitherine server has some issues from time to time, and that impacts on the customer experience just as badly as their lack of understanding on how to forward a port and hence get a decent game going back in the day. Not to mention some outrageous traceroutes that probably occur when you have two reasonably local players whose packets are bounced half way round the world instead of a few ms delay with a direct connection.

Anyway, you may wish to consider direct connection as an option, for those who are able to access their router (and lets face it, only the host needs to forward the port, not both players.

cheers

_____________________________

Scourge of War multiplayer group

http://steamcommunity.com/groups/sowwaterloo

(in reply to toddtreadway)
Post #: 14
RE: Multiplayer wont start up error - 2/26/2014 4:24:25 AM   
k9mike

 

Posts: 501
Joined: 10/25/2006
Status: offline
quote:

ORIGINAL: dawg327

Unable to play multiplayer...when I enter my Slitherine login and password an "ALL OUT" map displays briefly on the screen followed by a "Unable to connect to Slitherine" message. I was playing multiplayer with no problems a few days ago.


Mine has done same thing.

(in reply to dawg327)
Post #: 15
RE: Multiplayer wont start up error - 2/26/2014 4:47:27 AM   
Tom Proudfoot


Posts: 1357
Joined: 4/25/2000
From: Alameda, CA
Status: offline 		Me too. They're looking into it.

(in reply to k9mike)
Post #: 16
RE: Multiplayer wont start up error - 2/26/2014 7:26:02 PM   
PipFromSlitherine

 

Posts: 1446
Joined: 6/23/2010
Status: offline 		Guys, this should be solved now. Please try again and let us know.

Cheers

Pip

_____________________________

follow me on Twitter here

(in reply to Tom Proudfoot)
Post #: 17
RE: Multiplayer wont start up error - 2/26/2014 7:32:09 PM   
Barthheart


Posts: 3194
Joined: 7/20/2004
From: Nepean, Ontario
Status: offline 		Ok, I can get into the lobby again.

_____________________________

Life is not a journey to the grave with the intention of arriving safely in a pretty & well preserved body,
but rather to skid in broadside, totally worn out & proclaiming "WOW, what a ride!"

(in reply to PipFromSlitherine)
Post #: 18
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