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All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> Game updates

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Game updates - 12/1/2017 12:56:10 AM

djoos5

Posts: 382
Joined: 10/25/2013
From: Ohio
Status: offline

Hello,

I am a happy owner of FP:RS returning after being away for a good while.

I went to check for updates and the updater crashed. I then went to the Matrix Store to find the zip files for updating my software and it is telling me I have to login to the FTP site.

Is there a common user login and password that we use, or do we need to have one defined?

I appreciate any help.

Thanks!

DJ

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Post #: 1

RE: Game updates - 12/1/2017 1:20:50 AM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

The updater can be very fickle with AV programs. You should first try to allow the updater, the latest one, to be an okay program in your AV. If that fails and you are brave, you can disable your AV program then try to update. I have had to do that in the past.

As for the FTP login, that sounds messed up and you should take that issue to Matrix support to look at.

In better news, we have a 2.0.14 update in the queue for release. I just checked out the Steam release this evening and things look good, so hopefully, that will be finding its way into the wild soon.

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OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to djoos5)

Post #: 2

RE: Game updates - 12/1/2017 3:42:00 AM

djoos5

Posts: 382
Joined: 10/25/2013
From: Ohio
Status: offline

Thank you!

I ended up getting the file to download via the Matrix store under downloads. I am updated to 2.0.13 and I look forward to 2.0.14!

Tomorrow I will be putting a little time into my US campaign.

Thanks again.

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(in reply to CapnDarwin)

Post #: 3

RE: Game updates - 12/1/2017 4:20:44 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Welcome back to the battlefield and good hunting!