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heres a dumb question?

 
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All Forums >> [Current Games From Matrix.] >> [Sports] >> PureSim Baseball >> Tech Support >> heres a dumb question? Page: [1]
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heres a dumb question? - 5/19/2006 1:50:29 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		I downloaded the game last night but now that I have the serial number, I cant locate it on my computer. Can anyone give me a hand in finding the name of the file? Sorry for being so ignorant...
Post #: 1
RE: heres a dumb question? - 5/19/2006 2:12:25 AM   
sovereignstar

 

Posts: 40
Joined: 8/20/2005
Status: offline 		C:\Matrix Games\PureSim Baseball 2007\puresim2k7.exe

(in reply to jacmar)
Post #: 2
RE: heres a dumb question? - 5/19/2006 2:24:52 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		Thanks Sovereignstar...I tried putting it in a search field but it came up no matches. I know I have it because I doubleclicked the little icon last night and got as far as the serial number. Then I had to stop because I didnt have it. Now I cant locate that icon.

(in reply to sovereignstar)
Post #: 3
RE: heres a dumb question? - 5/19/2006 2:33:09 AM   
donkuchi19


Posts: 1062
Joined: 3/14/2004
From: Cleveland, Ohio
Status: offline 		One thing that you might try:

Go to a website where there is something to download. My computer always defaults to the download place where I last downloaded something. See if your puresim file is there.

(in reply to jacmar)
Post #: 4
RE: heres a dumb question? - 5/19/2006 2:34:57 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		Thanks Donkuchi....I'll give it a try...

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Post #: 5
RE: heres a dumb question? - 5/19/2006 2:39:18 AM   
sovereignstar

 

Posts: 40
Joined: 8/20/2005
Status: offline 		Oh, I'm an idiot. I thought you needed to know your PureSim directory.

(in reply to jacmar)
Post #: 6
RE: heres a dumb question? - 5/19/2006 2:41:39 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		No...I'm the idiot...I cant find the icon to load the game so I can enter the serial number...And I still cant...

(in reply to sovereignstar)
Post #: 7
RE: heres a dumb question? - 5/19/2006 2:42:06 AM   
sovereignstar

 

Posts: 40
Joined: 8/20/2005
Status: offline 		If you need to do a search again the file is: PureSim2007-SetupRelease-v100DR.zip

Edit: You're looking for the install file, correct.. because you cancelled the install yesterday due to not having a serial?

< Message edited by sovereignstar -- 5/19/2006 2:43:41 AM >

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Post #: 8
RE: heres a dumb question? - 5/19/2006 2:48:16 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		Yes....I never completed it, because I didnt have a serial number. So I am looking for an install file.

(in reply to sovereignstar)
Post #: 9
RE: heres a dumb question? - 5/19/2006 2:52:35 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		I tried that one too and there were no matches. Is it possible that it isnt on my computer anymore?

(in reply to jacmar)
Post #: 10
RE: heres a dumb question? - 5/19/2006 2:54:32 AM   
dewelar2

 

Posts: 26
Joined: 5/18/2006
Status: offline 		Very possible, if you chose the file to open automatically and not "Save to disk". You might need to re-download the file, which it looks like you can do from the page where you can view the order.

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Post #: 11
RE: heres a dumb question? - 5/19/2006 2:55:47 AM   
sovereignstar

 

Posts: 40
Joined: 8/20/2005
Status: offline 		If you deleted it, yes. :)

You might want to re-download it instead of wasting your time locating it. You can re-download the file through this site. http://www.findmyorder.com

(in reply to jacmar)
Post #: 12
RE: heres a dumb question? - 5/19/2006 3:00:48 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		Thanks guys...I will try that...keep you posted....

(in reply to sovereignstar)
Post #: 13
RE: heres a dumb question? - 5/19/2006 3:08:56 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		Downloading now...and yes, i dont think i had it...the person told me to click open instead of save when i did it last night...i said i thought it should be save, and he said no...so i probably didnt have it all this time...keep you posted...

(in reply to jacmar)
Post #: 14
RE: heres a dumb question? - 5/19/2006 3:54:14 AM   
dewelar2

 

Posts: 26
Joined: 5/18/2006
Status: offline 		I just called customer service again, and what they didn't tell me the first time was that I had to put hyphens between each set of four digits. Installation is now occurring!

(in reply to jacmar)
Post #: 15
RE: heres a dumb question? - 5/19/2006 3:56:09 AM   
jacmar

 

Posts: 164
Joined: 5/14/2006
Status: offline 		download worked...i did get a message about a win32 file that wouldnt work because it was in use...so i had to continue without it...but it did finish...

(in reply to jacmar)
Post #: 16
RE: heres a dumb question? - 5/19/2006 5:11:20 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: dewelar2
I just called customer service again, and what they didn't tell me the first time was that I had to put hyphens between each set of four digits. Installation is now occurring!


Ah, great news, glad to hear you are all set. Yep, all characters are important.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to dewelar2)
Post #: 17
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