CCMT Install Disk Missing

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> CCMT Install Disk Missing

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CCMT Install Disk Missing - 1/14/2008 2:54:10 PM

Gmaxx

Posts: 2
Joined: 1/14/2008
Status: offline

I recently purchased Close Combat Modern Tactics only to find that disk 2 was not included in the package. Have sent several emails to support@matrixgames.com ... with no reply. Also contacted Digital River who shipped the package to Australia, but no reply. How can I contact someone to request the second disk?

Post #: 1

RE: CCMT Install Disk Missing - 1/16/2008 8:36:51 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

I'm not sure why you would not have received a reply from our support, but we have already shipped out replacement copies of CD #2 to all affected orders. Chances are it's just taking a while for the CD to make its way from the UK to Australia, but all affected orders already had replacement discs shipped out at our cost. This was unfortunately a mistake due to a new person in the warehouse who didn't realize the product had two CDs - about two dozen orders were affected before we found and fixed the problem.

_____________________________

Erik Rutins
CEO, Matrix Games LLC