Possible fix for some peoples loading problems

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Possible fix for some peoples loading problems

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Commander - Europe at War Gold >> Tech Support >> Possible fix for some peoples loading problems

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Possible fix for some peoples loading problems - 2/4/2008 2:52:58 AM

Lebatron

Posts: 2166
Joined: 5/30/2005
From: Upper Michigan
Status: offline

For me getting the game to load up right has been about 50/50. When it fails I get a black screen instead of the Matrix logo. crt/alt/del to kill the commander process will bring me back to desktop, but each load after that will end up failing too. I have to reboot the computer to get the game to load the 50% of the time it does. Finicky Java. Anyway, I just found out what's been causing the problem for me. For some reason Install Shield had snuck unto my computer. I found the process and killed it and low and behold Commander has booted 5 times in a row without an issue after I shut down the Install Shield process. Hope this helps some.

_____________________________

Jesse LeBreton, AKA Lebatron
Development team- GG's WAW A World Divided

Post #: 1

RE: Possible fix for some peoples loading problems - 2/5/2008 4:19:10 PM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

That's really odd - we dont even use installshield as we use a java installer. Sometimes you have to disable virus checkers and other stuff to get a game to work unfortunately. There is not really anything we can do about it as its the developer of the other application that needs to make a change, not us. Glad you are working again though!

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to Lebatron)

Post #: 2

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Commander - Europe at War Gold >> Tech Support >> Possible fix for some peoples loading problems

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