Lost my Copy....

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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> Lost my Copy....

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Lost my Copy.... - 3/7/2010 1:47:52 PM

bigbaba

Posts: 1238
Joined: 11/3/2006
From: Koblenz, Germany
Status: offline

I wanted to reinstall my PC and so i had to reinstall my WITP game until i found out that i can not find the CD!

my question is:

as a digital download customer, can i download the game again? i still have my WITP game key.

Post #: 1

RE: Lost my Copy.... - 3/9/2010 3:02:50 AM

rtrapasso

Posts: 22653
Joined: 9/3/2002
Status: offline

You should be able to - with the original order number (and/or original credit card number)... you may have some problems if it has been >1 year ago, iirc.

(in reply to bigbaba)

Post #: 2

RE: Lost my Copy.... - 3/9/2010 6:30:20 AM

bigbaba

Posts: 1238
Joined: 11/3/2006
From: Koblenz, Germany
Status: offline

well, it is at least 3-4 years ago. and since i dont have the order number, i have the fear that WITP is gone for me. i dont want to buy the game again for 60 euro.

(in reply to rtrapasso)

Post #: 3

RE: Lost my Copy.... - 3/9/2010 11:18:59 AM

tocaff

Posts: 4781
Joined: 10/12/2006
From: USA now in Brasil
Status: offline

Have you tried contacting Customer Service? Did you register your game and if so how about the Members area of the Forum? I'm sure that if you were registered Matrix can help you out.

_____________________________

Todd

I never thought that doing an AAR would be so time consuming and difficult.
www.matrixgames.com/forums/tm.asp?m=2080768

(in reply to bigbaba)

Post #: 4

RE: Lost my Copy.... - 3/9/2010 3:45:58 PM

jwilkerson

Posts: 10525
Joined: 9/15/2002
From: Kansas
Status: offline

You'll have to get the attention of the Matrix support types like Erik Rutins - us Mods and developer types can't help with this type of issue. But if you still have a copy of the game ANY WHERE - you should be able to move it over to a new system.

_____________________________

AE Project Lead
New Game Project Lead

(in reply to tocaff)

Post #: 5

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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> Lost my Copy....

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