How do I download my game again?

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All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> How do I download my game again?

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How do I download my game again? - 12/14/2005 7:42:53 AM

bigmed1204

Posts: 128
Joined: 1/5/2005
From: Washington DC area
Status: offline

I just bought WitP not long ago and loaded it on my computer with no CD burner so I can't burn a backup. How do I access the download again so I can get it on the one with the burner? Thanks for any help there. Bah knew I should have gotten the physical shipment like I did with BiN.

Post #: 1

RE: How do I download my game again? - 12/14/2005 8:40:57 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Go to www.findmyorder.com.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to bigmed1204)

Post #: 2

RE: How do I download my game again? - 12/14/2005 6:18:21 PM

kcflyer

Posts: 39
Joined: 5/20/2005
Status: offline

I have same issue with BiN. I was able to find all my purchsed games from myorder by using the 5 digits of CC. Problem with BiN is the CC used when purchased expired and I have no way of retriving its number.

(in reply to Erik Rutins)

Post #: 3

RE: How do I download my game again? - 12/15/2005 3:22:00 PM

bigmed1204

Posts: 128
Joined: 1/5/2005
From: Washington DC area
Status: offline

Hey Erik and kcflyer. Thanks a lot. I got it hooked up. Next time I think I'll order physical, if for nothing else at least I get the pretty box. I got BiN with the physical + DL. It was nice. Bought KP retail though, which sucks since you need the cd to play. Thanks again guys.

(in reply to kcflyer)

Post #: 4

RE: How do I download my game again? - 12/15/2005 3:24:52 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

kcflyer,

quote:

ORIGINAL: kcflyer
I have same issue with BiN. I was able to find all my purchsed games from myorder by using the 5 digits of CC. Problem with BiN is the CC used when purchased expired and I have no way of retriving its number.

E-mail support@matrixgames.com with your personal contact info and we should be able to get it looked up manually. Make take a couple of days though.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to kcflyer)

Post #: 5

RE: How do I download my game again? - 12/15/2005 5:54:09 PM

kcflyer

Posts: 39
Joined: 5/20/2005
Status: offline

Handled ! Thanks .

(in reply to Erik Rutins)

Post #: 6

RE: How do I download my game again? - 2/7/2006 12:27:46 AM

cesteman

Posts: 845
Joined: 2/15/2004
From: San Luis Obispo, CA
Status: offline

Wow! I am so happy I came across this thread because like everyone else who has posted here I didn't have a hard copy of BII. I emailed Matrix but haven't hard back yet so I decided to look around a bit more and I didn't even know about the helpful link above. I solved my problem with ease!! Thanks.
Christian

(in reply to kcflyer)

Post #: 7