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Forge Of Freedom: The American Civil War 1861-1865" Manual Offer

 
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Forge Of Freedom: The American Civil War 1861-1865"... - 12/21/2006 11:56:58 AM   
David Heath


Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline 		If you ordered a digital download version of Forge Of Freedom: The American Civil War 1861-1865 before December 20th, 2006, you are eligible to order a Game On Demand version with a printed manual for $9.99 USD plus shipping & handling. The Game On Demand version will contain the following:

- Full color printed DVD case
- Two full color printed CD's with your serial numbers printed on it
- Printed black and white manual

This offer expires January 31st, 2007

Please note: If you have NOT yet order any version Forge Of Freedom: The American Civil War 1861-1865 you do not need to use this option to receive Game On Demand version with a printed manual. Please order from our store and order as per normal. To go to our store please use the following URL: http://www.matrixgames.com/store.asp

If you had order a digital download before December 20th, 2006 and would like to order a Game On Demand with a printed manual please go to the URL below and fill out the form.

http://www.matrixgames.com/discount/forgeoffreedom.asp


Special Offer Promo Codes will only work currently in the U.S. store. We are looking into this and will post something here once we have more information. Please do not lose your Special Offer Promo Code. Your Order Number can only be used once. If you have any problems or questions please contact us at support@matrixgames.com



< Message edited by Erik Rutins -- 12/21/2006 3:37:19 PM >

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RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 12:15:59 PM   
Adam Parker


Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline 		Hi David, I received my promo code, thanks. I can't see a game on demand option though at the store. It doesn't work with the physical box option either.

(in reply to David Heath)
Post #: 2
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 1:03:32 PM   
XLegion


Posts: 133
Joined: 8/7/2004
Status: offline 		When I place the promo code in the field on the ordering page and I update it the price still remains at the full price. How do I get this to work?

G. Collins


(in reply to David Heath)
Post #: 3
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 2:36:34 PM   
Mike Scholl

 

Posts: 9349
Joined: 1/1/2003
From: Kansas City, MO
Status: offline 		Same problem Dave. Got the code just fine..., but there doesn't seem to be any way of using it in the order field to bring up the "offer" you are making. Would you do a "step-by-step" for this? Right now it looks like we'll be charged $67.00 even with the "promo code".

(in reply to David Heath)
Post #: 4
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 5:00:50 PM   
David Heath


Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline 		Hi Guys

I am looking into this now....

David


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Post #: 5
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 5:50:49 PM   
Eric Estes

 

Posts: 15
Joined: 10/4/2006
From: Denville, New Jersey
Status: offline 		It worked for me

(in reply to David Heath)
Post #: 6
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 5:58:52 PM   
Curious

 

Posts: 172
Joined: 8/22/2003
From: Colorado
Status: offline 		Me too.  You have to actually go to the online store to place your order.  The screen that comes up when you click on "Click Here for a quick guide on using your Special Offer Promo Code" looks like you can use your promo code there, but you can't.  There's a link to the Matrix online store at the top of this screen.  Use that link and go to the actual online store and place your order using the promo code that you requested (and received).

CB

(in reply to Eric Estes)
Post #: 7
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 6:24:15 PM   
Mike Scholl

 

Posts: 9349
Joined: 1/1/2003
From: Kansas City, MO
Status: offline
quote:

ORIGINAL: Curious

Me too.  You have to actually go to the online store to place your order.  The screen that comes up when you click on "Click Here for a quick guide on using your Special Offer Promo Code" looks like you can use your promo code there, but you can't.  There's a link to the Matrix online store at the top of this screen.  Use that link and go to the actual online store and place your order using the promo code that you requested (and received).

CB



OK. Went to the store and tried from there..., but after I enter the "promo code" I'm still seeing a price for the order of $66.79. What am I "not doing" or "screwing up"? Any help will be appreciated.

(in reply to Curious)
Post #: 8
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 7:40:05 PM   
Eric Estes

 

Posts: 15
Joined: 10/4/2006
From: Denville, New Jersey
Status: offline 		Mike-

Did you click the "apply" button?


(in reply to Mike Scholl)
Post #: 9
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 9:36:22 PM   
ckk

 

Posts: 1268
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline 		Hooray!!!!!

(in reply to David Heath)
Post #: 10
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 10:13:21 PM   
Mike Scholl

 

Posts: 9349
Joined: 1/1/2003
From: Kansas City, MO
Status: offline
quote:

ORIGINAL: Denville Dog

Mike-

Did you click the "apply" button?





Yes..., I did.

(in reply to Eric Estes)
Post #: 11
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 10:53:42 PM   
XLegion


Posts: 133
Joined: 8/7/2004
Status: offline 		I'm having the same problem. I did click "Apply" - the screen refreshes and then still shows the full price.

xlegion


(in reply to David Heath)
Post #: 12
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 11:21:18 PM   
animaluk

 

Posts: 100
Joined: 7/2/2004
Status: offline 		What do we do if we have the uk downloaded version

(in reply to XLegion)
Post #: 13
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/21/2006 11:23:17 PM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
quote:

ORIGINAL: animaluk

What do we do if we have the uk downloaded version



From Dave:
quote:

Special Offer Promo Codes will only work currently in the U.S. store. We are looking into this and will post something here once we have more information.


I guess this will be live tomorrow.


< Message edited by Marc Schwanebeck -- 12/21/2006 11:33:39 PM >

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Marc von Martial
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(in reply to animaluk)
Post #: 14
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/22/2006 12:33:04 AM   
LMUBill

 

Posts: 39
Joined: 12/15/2006
Status: offline 		Entered my serial number and info and then got a "unable to load page" error message. Re-tried it again and now I get an "Invalid order number. Please try again." message.

Sent off an email to the support people but hope I don't get lost in the Christmas rush.

< Message edited by LMUBill -- 12/22/2006 12:42:58 AM >

(in reply to Marc von Martial)
Post #: 15
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/22/2006 12:40:59 AM   
David Heath


Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline 		Hi Guys OK the Promo codes should be all fix and working.  The current Promo codes will only work in the us store.  If you want to use your promo code in another store DO NOT request a promo code for the US store because it will not work.  If you did already and have niot used it please email support@matrixgames.com   The Promo codes for the Euro store should be available next week.  We are sorry for this delay.  If you have any other problems please email support@matrixgames.com  Matrix Games Support  

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(in reply to LMUBill)
Post #: 16
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/22/2006 12:55:42 AM   
freeboy

 

Posts: 9088
Joined: 5/16/2004
From: Colorado
Status: offline 		worked at US store for me just now , good luck all..

(in reply to LMUBill)
Post #: 17
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/22/2006 7:43:15 AM   
Tom_Doc_Holliday

 

Posts: 10
Joined: 12/14/2006
Status: offline 		David,
Thanks for this offer.
One question: I ordered the digital download and the backup disk for $9.99
Do I now need to order the Game on Demand in order to get the printed manual?
I will pay the extra as I think it is worth it, but don't want to order 2 copies.
Thanks,


_____________________________

Doc

(in reply to David Heath)
Post #: 18
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/22/2006 8:17:39 AM   
Mike Scholl

 

Posts: 9349
Joined: 1/1/2003
From: Kansas City, MO
Status: offline 		Finally worked for me too. Thanks Dave.

(in reply to David Heath)
Post #: 19
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 5:01:18 AM   
XLegion


Posts: 133
Joined: 8/7/2004
Status: offline 		Dave: I think I got the promo to work but being in Canada the shipping charges are $17.95 via UPS which doesn't make any sense. You can send the manual through the regular mail for a fraction of that. This offer makes the shipping nearly twice the cost of the manual itself. Why doesn't Matrix use the US Mail?

Another reason Matrix should use US mail for international shipments is the exporbitent add on costs that UPS charges sometimes for foreign recipients. They add on a "brokerage fee" which is sometimes as high as $25 and there is nothing you can do about it. So in this case with the brokerage fee (if charged) getting the manual could cost $62 more than the original cost of the game!

(in reply to David Heath)
Post #: 20
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 5:06:31 AM   
Gil R.


Posts: 10821
Joined: 4/1/2005
Status: offline 		Wow. Looks like someone could make money buying the manuals in this country and driving them into Canada. If only there were some real-life Kramers and Newmans...

(in reply to XLegion)
Post #: 21
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 8:06:42 AM   
David Heath


Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline
quote:

ORIGINAL: XLegion

Dave: I think I got the promo to work but being in Canada the shipping charges are $17.95 via UPS which doesn't make any sense. You can send the manual through the regular mail for a fraction of that. This offer makes the shipping nearly twice the cost of the manual itself. Why doesn't Matrix use the US Mail?

Another reason Matrix should use US mail for international shipments is the exporbitent add on costs that UPS charges sometimes for foreign recipients. They add on a "brokerage fee" which is sometimes as high as $25 and there is nothing you can do about it. So in this case with the brokerage fee (if charged) getting the manual could cost $62 more than the original cost of the game!


The credit card compaines require us to be able to track shipments and that is just not possible. Now before everyone starts emailing about the post office please trust me I look into this in GREAT detail. Also remember the other games will be much easier.

David



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(in reply to XLegion)
Post #: 22
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 10:30:32 AM   
Mike Scholl

 

Posts: 9349
Joined: 1/1/2003
From: Kansas City, MO
Status: offline
quote:

ORIGINAL: Gil R.

Wow. Looks like someone could make money buying the manuals in this country and driving them into Canada. If only there were some real-life Kramers and Newmans...



Actually, a real life regular gamer with a good printer on his machine could make money printing up the rules and "Priority Mailing" them to Canadians...

(in reply to Gil R.)
Post #: 23
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 4:22:03 PM   
MorningDew

 

Posts: 1170
Joined: 9/20/2006
From: Greenville, SC
Status: offline 		I must be missing something. I don't see a game On Demand version WITH a printed manual. Feel stupid...

(in reply to David Heath)
Post #: 24
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 6:31:49 PM   
ckk

 

Posts: 1268
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline
quote:

ORIGINAL: AndrewKurtz

I must be missing something. I don't see a game On Demand version WITH a printed manual. Feel stupid...


I know it doesn't say it in the store, but you got to have faith with Matrix. The first item in this forum from David tells you what you are going to get. Just make sure you use the American store. Matrix does games better than how they write just check out one of their manuals But they usually do deliver

(in reply to MorningDew)
Post #: 25
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 6:46:15 PM   
MorningDew

 

Posts: 1170
Joined: 9/20/2006
From: Greenville, SC
Status: offline 		So the three options I get are:

PC Physical Shipment ($59.99)
Digital Download PC Download ($49.99)
Physical Shipment Plus Download ($59.99)

Which do I pick? I've tried all three and then applied the promo code and nothing happens?


< Message edited by AndrewKurtz -- 12/23/2006 7:02:52 PM >

(in reply to ckk)
Post #: 26
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 8:07:30 PM   
MorningDew

 

Posts: 1170
Joined: 9/20/2006
From: Greenville, SC
Status: offline 		OK. Not sure what I was doing, but it just worked. I picked Physical Shipment, applied the code and viola...$9.99.

(in reply to MorningDew)
Post #: 27
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/23/2006 8:22:54 PM   
ckk

 

Posts: 1268
Joined: 10/18/2000
From: Pensacola Beach FL
Status: offline 		If at first you don't succeed......

(in reply to MorningDew)
Post #: 28
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/24/2006 6:39:59 AM   
waynenh57

 

Posts: 45
Joined: 12/24/2006
Status: offline 		I ordered the game on the 21st. digital download. Am I sol on this offer?

Waynenh57

(in reply to David Heath)
Post #: 29
RE: Forge Of Freedom: The American Civil War 1861-1865&... - 12/24/2006 8:13:04 AM   
TheHellPatrol


Posts: 1588
Joined: 7/3/2004
Status: offline 		I commend your wise business decision enabling your customers to have a shot at the CD+Manual. If i didn't have an order placed since December 4th (dd'd on Nov.29th) for a "Boxed" version at NWSONLINE i would gladly take you up on your offer. It is appreciated and i look forward to smoother running in the future eg:Battlefront.

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A man is rich in proportion to the number of things he can afford to let alone.
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(in reply to waynenh57)
Post #: 30
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