Stopped when I hit Play

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Stopped when I hit Play

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat - Cross of Iron >> Cross of Iron Support >> Stopped when I hit Play

Page: [1]

Message

<< Older Topic Newer Topic >>

Stopped when I hit Play - 2/15/2007 6:25:37 PM

mikewjohnston

Posts: 6
Joined: 2/15/2007
Status: offline

Hi,

I've downloaded the game... made sure the Java and microsoft downloaded were done... rebooted... and now when I call up the command centre screen and try to click on play, I get an error message saying CC3.exe has encountered a problem and needs to shut down.

Help!

Mike

Post #: 1

RE: Stopped when I hit Play - 2/15/2007 10:06:21 PM

Beeblebrox

Posts: 200
Joined: 10/27/2006
Status: offline

A screen pic would really help, or transcribe the message in detail here.The MSJavaVM and the MS .Net 2 Framework are not involved here. When we have got that, I can wing it past our Dev.

In the meantime, try uninstalling and re-installing. It has helped a few peopl out already, so you never know.

(in reply to mikewjohnston)

Post #: 2

RE: Stopped when I hit Play - 2/15/2007 11:04:21 PM

mikewjohnston

Posts: 6
Joined: 2/15/2007
Status: offline

Trying to get screen capture to be uploaded. Captured it and easy to send via email to you... but in the meantime:

Microsoft error report that says: CC#.exe has encountered a problem and needs to close. We are sorry for the inconvenience...

the error reports says:

Error signature: AppName cc3.exe AppVer 2006.11.17.1 ModName: cc3.exe, ModVer 2006.11.17.1

Error report contents: Exception Information Code 0xc0000005 Flags: 0x000000000
Record: etc

System Information: Windows NT 5.1 Build 2600 etc

The following files will be included in this error report: c:\docume1\michae1\locals1\temp\ccff_appcompat.txt

Don't know if this helps

Attachment (1)

(in reply to Beeblebrox)

Post #: 3

RE: Stopped when I hit Play - 2/16/2007 1:57:29 AM

mikewjohnston

Posts: 6
Joined: 2/15/2007
Status: offline

ok,

i've reinstalled twice but still have the same error pop up when I hit play...

hmm...

Mike

(in reply to Beeblebrox)

Post #: 4

RE: Stopped when I hit Play - 2/16/2007 3:25:31 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Mike,

Can you post a DxDiag for us please? Thanks.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to mikewjohnston)

Post #: 5

RE: Stopped when I hit Play - 2/16/2007 5:17:02 AM

mikewjohnston

Posts: 6
Joined: 2/15/2007
Status: offline

OK, here's diagnostic results...

Attachment (1)

(in reply to Erik Rutins)

Post #: 6

Page: [1]

All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat - Cross of Iron >> Cross of Iron Support >> Stopped when I hit Play

Page: [1]