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DirectPlay error.... FIXED

 
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DirectPlay error.... FIXED - 2/15/2007 1:27:06 AM   
Granfali

 

Posts: 1092
Joined: 11/6/2006
From: Spain
Status: offline 		....When I try to start the game from BHQ, this message appears:

"Error: could not launch the game, no Directplay provider found"

Running XP SP2, directx 9.0c, Nvidia GS6800, PandaAntivirus firewal

Open Ports

47624 TCP
6073 TCP
2300~2400 TCP
2300~2400 UDP

Need help guys

< Message edited by Granfali_ -- 2/23/2007 9:36:30 AM >
Post #: 1
RE: DirectPlay error - 2/15/2007 1:51:32 AM   
Prince of Eckmühl


Posts: 2459
Joined: 6/25/2006
From: Texas
Status: offline 		Have you run dxdiag?

It'll show whether or not the service provider is registered (look under the Network Tab).

PoE

_____________________________

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(in reply to Granfali)
Post #: 2
RE: DirectPlay error - 2/15/2007 9:16:46 AM   
Granfali

 

Posts: 1092
Joined: 11/6/2006
From: Spain
Status: offline 		Yes. All is ok with dxdiag. The service provider is registered (file dpnet.dll) version 5.03.2600.2180.

Below CC3 appears as "Directplay registered aplication with multiplayer support"

I can see I am the only one with this problem...

(in reply to Prince of Eckmühl)
Post #: 3
RE: DirectPlay error - 2/15/2007 12:35:05 PM   
Andrew Williams


Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline 		Do you see Cross of Iron like this pic?



< Message edited by schrecken -- 2/15/2007 12:49:29 PM >

(in reply to Granfali)
Post #: 4
RE: DirectPlay error - 2/15/2007 12:42:00 PM   
Granfali

 

Posts: 1092
Joined: 11/6/2006
From: Spain
Status: offline 		Yes, I can see CC3 cross of iron and CC5 (installed too). The only difference with mine is in "registry" column, mine shows "aceptar" (accept) and yours show "OK". I suppose the difference is because of the language OS (mine is in spanish).

(in reply to Andrew Williams)
Post #: 5
RE: DirectPlay error - 2/15/2007 11:12:19 PM   
Granfali

 

Posts: 1092
Joined: 11/6/2006
From: Spain
Status: offline 		Eric, Mark...???

< Message edited by Granfali_ -- 2/15/2007 11:29:48 PM >

(in reply to Granfali)
Post #: 6
RE: DirectPlay error - 2/16/2007 3:28:24 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Have you tried reinstalling, after turning off all background apps (such as anti-virus) to make sure nothing corrupted tehe BattleHQ installation? Have you tried downloading the latest DirectX 9 redistributable from Microsoft and allowing it to try to reinstall DirectX? I would start with those two to see if either made any difference.

Also, please post a DxDiag for us, thanks.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Granfali)
Post #: 7
RE: DirectPlay error - 2/16/2007 3:05:57 PM   
T77

 

Posts: 11
Joined: 8/16/2003
Status: offline 		Hi,

I'm the BattleHQ admin, I think I know what's going on. Please email me at tomr at powerlobbies.com and I will help you.

Thanks,
Tom

(in reply to Andrew Williams)
Post #: 8
RE: DirectPlay error - 2/23/2007 9:20:49 AM   
Granfali

 

Posts: 1092
Joined: 11/6/2006
From: Spain
Status: offline 		After few tries, I can play via BHQ Lobby finally. My problem is fixed.

The cause was that the code that searches for DirectPlay providers looks for a specific string in the registry and it is language dependent. (I´m running spanish XP-SP2)

Thanks a lot for your quick and excellent help Tom (BHQ Admin).


(in reply to T77)
Post #: 9
RE: DirectPlay error - 2/24/2007 3:10:30 AM   
TTorpedo

 

Posts: 1
Joined: 2/24/2007
Status: offline 		so wat was the fix?
i think i might having the same problem... runing Portuguese XP

(in reply to Granfali)
Post #: 10
RE: DirectPlay error - 2/24/2007 9:18:39 AM   
Granfali

 

Posts: 1092
Joined: 11/6/2006
From: Spain
Status: offline
quote:

ORIGINAL: TTorpedo

so wat was the fix?
i think i might having the same problem... runing Portuguese XP


Contact with Tom: www.powerlobbies.com, he sent me another BHQ client installer.

(in reply to TTorpedo)
Post #: 11
RE: DirectPlay error - 2/24/2007 9:30:36 AM   
Andrew Williams


Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline 		Fixing BHQ?

every time I launch BHQ I get



and then in BHQ I can't read the Cross of Iron full room description




I also can't destroy a room I create  I have to exit BHQ then re-enter.  I can leave a room someone else creates without problems..

This is a widespread problem with CoI users


any help greatly appreciated

schreck

(in reply to Granfali)
Post #: 12
RE: DirectPlay error - 2/24/2007 3:10:25 PM   
e_barkmann


Posts: 1307
Joined: 4/18/2000
From: Adelaide, Australia
Status: offline 		I wonder if this is a screen resolution issue, I run at 1280x1024 and have no problems with text being cut off.

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(in reply to Andrew Williams)
Post #: 13
RE: DirectPlay error - 2/24/2007 3:57:07 PM   
KWP

 

Posts: 132
Joined: 1/13/2001
Status: offline 		My BHQ screen has the same shortcomings as schrecken's. I can't see the full description of the CoI lobby or the number of players in that lobby. My screen resolution is 1024x768 and maximizing the window does not provide a fix. Would it be possible to rename the lobby to Close Combat CoI? It seems as if there is ample room for displaying the Close Combat III lobby.

(in reply to e_barkmann)
Post #: 14
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