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white image in the presentation screen

 
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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> Public Beta Feedback >> white image in the presentation screen Page: [1]
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white image in the presentation screen - 3/26/2007 12:03:23 AM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline 		here my new screen of presentation




Which is the problem???

< Message edited by Maulet -- 4/2/2007 9:34:58 PM >
Post #: 1
RE: white image in the presentation screen - 3/26/2007 12:07:39 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Please make sure you have the latest version of Flash installed.

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Maulet)
Post #: 2
RE: white image in the presentation screen - 3/26/2007 12:14:23 AM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline
quote:

ORIGINAL: Erik Rutins

Please make sure you have the latest version of Flash installed.


Flash player 9 ??

(in reply to Erik Rutins)
Post #: 3
RE: white image in the presentation screen - 3/26/2007 3:53:52 PM   
Longstreet_slith

 

Posts: 117
Joined: 8/25/2000
From: Iowa City, IA, USA
Status: offline 		Can someone help me in the installation of Flash player on my game computer? It is not connected to the Internet and therefore I need a downloadable version to transfer over on a USB stick. I don't seem to see how to do this on the Adobe Flash download page. Is it possible?

Thanks,
Longstreet

(in reply to Maulet)
Post #: 4
RE: white image in the presentation screen - 3/31/2007 2:25:09 PM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline 		The adobe flash version that I have Installed is : "You have version 9,0,28,0 installed", then I understand I have the last version and the image continuous being white as this:
http://i22.photobucket.com/albums/b348/maulet/forge/blank.jpg



(in reply to Longstreet_slith)
Post #: 5
RE: white image in the presentation screen - 4/2/2007 3:29:39 PM   
MadMike

 

Posts: 48
Joined: 5/29/2002
From: St. Louis, MO
Status: offline 		Maulet,

Did you rename the "movies" folder in the FoF directory to "nomovies" to save processing resources?

That's the exact screen I get when I use "nomovies", and it works fine if I rename back to "movies".

Cheers,
MadMike

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Post #: 6
RE: white image in the presentation screen - 4/2/2007 5:06:50 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Try also updating Shockwave, it seems that's necessary for some as well.

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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 7
RE: white image in the presentation screen - 4/2/2007 9:33:53 PM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline 		@Erik: I have installed shockwave 10 and white screen continous being the same.


@Madmike: my folder in fof directory is "video", no "movies". And this "video" folder is named "video", not "novideo".

I haven't movies folder.

(in reply to Erik Rutins)
Post #: 8
RE: white image in the presentation screen - 4/2/2007 11:39:44 PM   
MorningDew

 

Posts: 1170
Joined: 9/20/2006
From: Greenville, SC
Status: offline 		Rename the "no movies" folder to movies.

(in reply to Maulet)
Post #: 9
RE: white image in the presentation screen - 4/3/2007 1:19:39 AM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline
quote:

ORIGINAL: AndrewKurtz

Rename the "no movies" folder to movies.



I repeat , I haven't this folder: no movies. It doesn't appear in my tree of Fof.

(in reply to MorningDew)
Post #: 10
RE: white image in the presentation screen - 4/3/2007 2:41:13 PM   
ericbabe


Posts: 11927
Joined: 3/23/2005
Status: offline 		Maulet, go to the folder Movies and find the file Intro.swf.  Try opening this file with your Internet browser.  If you have the Flash stuff properly installed, it should play the intro in your browser.

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Post #: 11
RE: white image in the presentation screen - 4/3/2007 8:58:42 PM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline
quote:

ORIGINAL: ericbabe

Maulet, go to the folder Movies and find the file Intro.swf. Try opening this file with your Internet browser. If you have the Flash stuff properly installed, it should play the intro in your browser.



2 things:

1-I can see intro.swf in my browser (firefox 2.0), no problem playing the intro.

2-I haven't folder movies. I have folder video where I have intro.swf, credits.swf,etc, etc ( I have repeated this 3 times ).

edit: perhaps the problem is that my browser is firefox and not explorer??

< Message edited by Maulet -- 4/3/2007 9:05:24 PM >

(in reply to ericbabe)
Post #: 12
RE: white image in the presentation screen - 4/3/2007 10:16:40 PM   
ericbabe


Posts: 11927
Joined: 3/23/2005
Status: offline 		Ooops, yes, it is called Video.  Hmmmm -- if it's playing in Firefox (I use Firefox too) then off the top of my head I'm not sure why it's not playing in-game for you.

Perhaps the full path name to the file is too long; what is the full path name of your game directory?


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Post #: 13
RE: white image in the presentation screen - 4/3/2007 10:50:53 PM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline
quote:

ORIGINAL: ericbabe

Ooops, yes, it is called Video. Hmmmm -- if it's playing in Firefox (I use Firefox too) then off the top of my head I'm not sure why it's not playing in-game for you.

Perhaps the full path name to the file is too long; what is the full path name of your game directory?



It's very short:

C:\jocs\fof\video, for folder video , and c:\jocs\fof , for normal path where is the exe


< Message edited by Maulet -- 4/3/2007 10:51:17 PM >

(in reply to ericbabe)
Post #: 14
RE: white image in the presentation screen - 4/4/2007 12:15:56 AM   
ericbabe


Posts: 11927
Joined: 3/23/2005
Status: offline 		Those are very short, not the problem.

What's your operating system?

It may be that you are missing the ActiveX Control somehow, though this should be installed with the regular Flash Player installer.  Please do a file search over your whole harddrive for a file called Flash*.ocx.  I have the file "C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx".  Missing this file (or a similar one) might explain why it plays in Firefox but not in FOF (which uses the ActiveX control).

Or, hmmm, maybe you have a virus-checker-type-program that is disabling ActiveX controls??



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Post #: 15
RE: white image in the presentation screen - 4/4/2007 2:18:02 AM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline
quote:

ORIGINAL: ericbabe

Those are very short, not the problem.

What's your operating system?

It may be that you are missing the ActiveX Control somehow, though this should be installed with the regular Flash Player installer. Please do a file search over your whole harddrive for a file called Flash*.ocx. I have the file "C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx". Missing this file (or a similar one) might explain why it plays in Firefox but not in FOF (which uses the ActiveX control).

Or, hmmm, maybe you have a virus-checker-type-program that is disabling ActiveX controls??





I have the file flash.ocx in the same folder that you.

But not flash8, without 8: ...macromed\flash\flash.ocx


My antivirus is nod32 and I haven't marked any option for disable activeX. And my OS is win XP.

(in reply to ericbabe)
Post #: 16
RE: white image in the presentation screen - 4/4/2007 3:37:08 AM   
BigJ62


Posts: 1800
Joined: 12/28/2002
From: Alpharetta, Georgia
Status: offline
quote:

ORIGINAL: Maulet


quote:

ORIGINAL: ericbabe

Those are very short, not the problem.

What's your operating system?

It may be that you are missing the ActiveX Control somehow, though this should be installed with the regular Flash Player installer. Please do a file search over your whole harddrive for a file called Flash*.ocx. I have the file "C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx". Missing this file (or a similar one) might explain why it plays in Firefox but not in FOF (which uses the ActiveX control).

Or, hmmm, maybe you have a virus-checker-type-program that is disabling ActiveX controls??





I have the file flash.ocx in the same folder that you.

But not flash8, without 8: ...macromed\flash\flash.ocx


My antivirus is nod32 and I haven't marked any option for disable activeX. And my OS is win XP.


I have several : Flash6.ocx, Flash8.ocx, Flash9b.ocx at that location.

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(in reply to Maulet)
Post #: 17
RE: white image in the presentation screen - 4/4/2007 4:35:24 AM   
ericbabe


Posts: 11927
Joined: 3/23/2005
Status: offline 		Maulet, it seems to be that you don't have a recent enough version of the ActiveX Control for the Flash.  This control should be added with the Flash Player 9 installer.  If you haven't tried re-installing Flash 9, I'd suggest trying that:  http://www.adobe.com/products/flashplayer/

_____________________________



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Post #: 18
RE: white image in the presentation screen - 4/5/2007 1:34:38 AM   
Maulet

 

Posts: 121
Joined: 7/28/2006
From: Barcelona
Status: offline 		I have re-installed flash player and the white image appears again. Flash adobe web said me that I have installed the last version.



(in reply to ericbabe)
Post #: 19
RE: white image in the presentation screen - 4/5/2007 4:41:13 PM   
ericbabe


Posts: 11927
Joined: 3/23/2005
Status: offline 		Hmmmm, maybe you don't have the ActiveX stuff installed on your system?  I'm not sure how to search for this to figure out whether that's there or not, and I don't know right now where to get that.

_____________________________



(in reply to Maulet)
Post #: 20
RE: white image in the presentation screen - 4/8/2007 6:56:50 PM   
Barrold

 

Posts: 58
Joined: 7/7/2005
From: Grand Rapids, MI
Status: offline 		Slightly different problem, but I noticed that when I had a container at no supply and right clicked on the supply icon, the paragraph explaining foraging showed up with white on white text.

BDH

(in reply to ericbabe)
Post #: 21
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