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I go to Download the game, and server times out?

 
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All Forums >> [Current Games From Matrix.] >> [World War II] >> Carriers At War >> Carriers at War Support >> I go to Download the game, and server times out? Page: [1]
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I go to Download the game, and server times out? - 6/19/2007 9:17:17 PM   
TexasThunder

 

Posts: 5
Joined: 6/19/2007
Status: offline
Bought a physical copy as well, but was ready to go with a download and now it stops about 16% into download and times out?????

Any help on that issue?

Thanks
Post #: 1
RE: I go to Download the game, and server times out? - 6/19/2007 9:50:50 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
I'm 99% sure the problem would be somewhere between us and you as the servers here are fine as is the file being transmitted.

I'd recommend clearing your internet cache and rebooting to make sure Windows isn't being confused by an interrupted download temporary file. Then try a utility such as www.stardownloader.com to allow you to resume broken downloads. You can always restart your download by entering your order information at www.findmyorder.com.

Regards,

- Erik

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Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to TexasThunder)
Post #: 2
RE: I go to Download the game, and server times out? - 6/20/2007 2:55:24 AM   
TexasThunder

 

Posts: 5
Joined: 6/19/2007
Status: offline
Thanks Erik

I have been buying games for years from you guys....

Would love to ask about being a beta tester or even letting my studio provide voice overs? post production

Kevin

(in reply to Erik Rutins)
Post #: 3
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