Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Cannot redownload - cookie problem

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Cannot redownload - cookie problem Page: [1]
Login
Message << Older Topic   Newer Topic >>
Cannot redownload - cookie problem - 6/26/2007 12:54:33 PM   
Elwro

 

Posts: 55
Joined: 12/2/2006
Status: offline
Hello,

after reaching home I want to redownload the Campaign Series copy I've bought abroad a week ago. Unfortunately, I encounter a strange error. I go to the page in which you can input you email and last five digits of your credit card, I input the info, but then get the "Error: 313463-Error in transaction_creation - User-Defined ExceptionMessage 99998 - To protect ourselves against fraud, we need to set a cookie on your computer. In order to continue your purchase online, please reset your browser to allow cookies. You can make your purchase and then set cookies off again in your browser. If you already allow cookies, there may be a problem that can be corrected by deleting the cookie file. 31346Error in transaction_creation - User-Defined Exception" message.

I have no idea what to do, because:
- I've set the browser to accept ALL cookies
- I've deleted all old cookies.

I tried the same using the order number - I get the same message. It happens both under Opera and under IE. I even turned off my firewall.

Please help, since I'm unable to redownload my purchase.
Post #: 1
RE: Cannot redownload - cookie problem - 6/26/2007 1:22:59 PM   
Elwro

 

Posts: 55
Joined: 12/2/2006
Status: offline
OK, for some unknown reason it worked when I tried the "Quick order lookup" from the FAQs page.

Seems to be downloading fine now.

(in reply to Elwro)
Post #: 2
Page:   [1]
All Forums >> [General] >> Unofficial Tech Support By Gamers for Gamers >> Cannot redownload - cookie problem Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

2.000