Serious Help...

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Serious Help... - 5/27/2008 9:34:57 AM

e180th

Posts: 2
Joined: 8/20/2007
From: Bronx, New York
Status: offline

...I've purchased the full program along with the "Extended Download Service." The thing is that the downloaded file including the serial number "was" on my external hard drive, but my HD messed up (conked out), and I had to buy a new one. All of the info I had is gone. Whomever within the Matrix Staff can help with my situation it'll be appreciate.

Post #: 1

RE: Serious Help... - 5/27/2008 10:09:34 AM

emcgman

Posts: 185
Joined: 6/7/2007
Status: offline

go to www.findmyorder.com this is the place to retrieve your digital download purchases

I believe there is an option to retrieve the game by searching with your email and credit card info.

btw, whenever I order a digital download, the first thing I do is write down the serial# and order# !

(in reply to e180th)

Post #: 2

RE: Serious Help... - 5/28/2008 1:08:34 AM

e180th

Posts: 2
Joined: 8/20/2007
From: Bronx, New York
Status: offline

quote:

ORIGINAL: emcgman

go to www.findmyorder.com this is the place to retrieve your digital download purchases

I believe there is an option to retrieve the game by searching with your email and credit card info.

btw, whenever I order a digital download, the first thing I do is write down the serial# and order# !

Wow, thanks man... good looking out!

(in reply to emcgman)

Post #: 3

RE: Serious Help... - 5/29/2008 5:47:25 AM

slider15

Posts: 69
Joined: 10/21/2006
From: Middletown, NY
Status: offline

Also it may not hurt to burn the install program with a notepad copy of your serial to cd. That's what I generally do with any game I download. Whether its from here or Direct2Drive or any other site. Call me old fashion but I like having a hard copy.

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You can please some of the people all of the time, you can please all of the people some of the time, but you can't please all of the people all of the time.

(in reply to e180th)

Post #: 4