Invalid Serial....after playing for 3 days???

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Invalid Serial....after playing for 3 days???

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All Forums >> [Current Games From Matrix.] >> [Modern] >> Hired Guns: The Jagged Edge >> Tech Support >> Invalid Serial....after playing for 3 days???

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Invalid Serial....after playing for 3 days??? - 12/8/2008 7:20:11 AM

igor7111

Posts: 126
Joined: 10/1/2005
Status: offline

Yep, I got an error message that said my serial number is invalid (it isn't) and to contact matrix games. soooo, i'm contacting you.

Post #: 1

RE: Invalid Serial....after playing for 3 days??? - 12/8/2008 11:56:15 AM

Theages

Posts: 167
Joined: 2/16/2007
From: Austria
Status: offline

This error occurs when directly executing the game.exe and not having set the "execute in" parameter of a shortcut to the "Hired Guns" directory (not the "bin" subfolder !) or a deleted "serialreg.txt" in the "Hired Guns" directory.

(in reply to igor7111)

Post #: 2

RE: Invalid Serial....after playing for 3 days??? - 12/9/2008 1:13:05 AM

milkweg

Posts: 546
Joined: 7/23/2007
Status: offline

On a side note: Why is serialreg.txt just a readable text file in all of matrixgames games and not an encrypted file like most other games use? The theory is that a hacker could possibly snoop my PC and steal my serial codes from my matrixgames games because they are readable in that .txt file. If the file was encryped then no one could steal it.

(in reply to Theages)

Post #: 3

RE: Invalid Serial....after playing for 3 days??? - 12/9/2008 1:14:27 AM

wworld7

Posts: 1727
Joined: 2/25/2003
From: The Nutmeg State
Status: offline

quote:

ORIGINAL: milkweg

On a side note: Why is serialreg.txt just a readable text file in all of matrixgames games and not an encrypted file like most other games use? The theory is that a hacker could possibly snoop my PC and steal my serial codes from my matrixgames games because they are readable in that .txt file. If the file was encryped then no one could steal it.

Get a good firewall and you have no worries.

_____________________________

Flipper

(in reply to milkweg)

Post #: 4

RE: Invalid Serial....after playing for 3 days??? - 12/9/2008 2:56:46 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

We did that due to customer feedback. Customers kept losing/forgetting their serial numbers (and not registering and forgetting their store info, etc.) so more than a few requests were made for us to store the serial number in a text file in the game folder once the game was installed, so that if all else failed, it would be there.

However, if someone's snooping around files on your computer, you have larger problems than losing your serial number.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to wworld7)

Post #: 5

RE: Invalid Serial....after playing for 3 days??? - 12/9/2008 7:32:33 AM

mmalficia

Posts: 5
Joined: 12/9/2008
Status: offline

smile i acctualy prefer it this way with anti piracy "methods" getting so out of hand its nice to see a few companys not makeing one jump threw hoops to get a game running. or in some cases "cough EA cough" getting 3 instals of your game then "opps sucks to be you" please buy a new game ..

if your that worried about getting hacked use a proper firewall and if you use the argument that well if he's a realy good hacker... that same argument gets proven dayly on FTP sites around the world where one can download the latest encrypted so called for consumer protection DRM .. games and media

its nice to see folks like matrix and stardock not forceing extra unwarented crap on my pc or other issues .. and its one a the reasons they get my buisness :>

(in reply to Erik Rutins)

Post #: 6

RE: Invalid Serial....after playing for 3 days??? - 1/4/2009 12:00:06 PM

bugs

Posts: 7
Joined: 1/4/2009
Status: offline

I got the same problem :S

Been playing for some time now. all the sudden i get a crash back to windows. when i restart the game it gives an error about my serial being invalid.

when i re install the game i can play again but after a random time it crashes again and onces again a serial problem.

any clues /ideas for how to fix this ?

(in reply to igor7111)

Post #: 7

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