Issue with updater

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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> Forge of Freedom - Support >> Issue with updater

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Issue with updater - 1/12/2010 3:07:11 PM

thegiddens4

Posts: 2
Joined: 1/12/2010
Status: offline

Hey all,

I've recently installed the game and when I run the updater it returns an FTP error when building the handle. Any suggestions on a work around?

Post #: 1

RE: Issue with updater - 1/14/2010 3:12:22 PM

gukan

Posts: 9
Joined: 2/1/2008
Status: offline

Updater? in the launch menu? i didn't was aware it has one

Maybe you can download the latest patch directly from the members area and install it manually

(in reply to thegiddens4)

Post #: 2

RE: Issue with updater - 1/14/2010 10:48:48 PM

thegiddens4

Posts: 2
Joined: 1/12/2010
Status: offline

The updater is on the start menu. It is listed as "Update Forge of Freedom". When it runs it pops up a small window that checks for updates then prompts to download the latest version. After I hit next it tries to open an FTP connection and fails.

Yeah I can download the patch. The issue I have there is I didn't write my serial number down and the downloaded patch requires it. I'll just have to make due till the physical copy gets here so I can get the serial number from there.

(in reply to gukan)

Post #: 3

RE: Issue with updater - 1/17/2010 5:38:22 PM

ericbabe

Posts: 11927
Joined: 3/23/2005
Status: offline

Is it still not working? WCS doesn't have anything to do with the updater or the associated FTP connection, so if you're still having problems with this, please contact support at Matrix Games.

_____________________________

(in reply to thegiddens4)

Post #: 4

RE: Issue with updater - 1/20/2010 3:04:29 PM

gukan

Posts: 9
Joined: 2/1/2008
Status: offline

quote:

ORIGINAL: thegiddens4

The updater is on the start menu. It is listed as "Update Forge of Freedom". When it runs it pops up a small window that checks for updates then prompts to download the latest version. After I hit next it tries to open an FTP connection and fails.

Yeah I can download the patch. The issue I have there is I didn't write my serial number down and the downloaded patch requires it. I'll just have to make due till the physical copy gets here so I can get the serial number from there.

Sorry for the late reply.. hope i can still help you.
I have never used the updater (as you can see reading my previous post

), so i can't help you here. But about your lost serial number, if i remember correctly, there are a text file with it in the installation folder or in the windows folder. Now (and for some days) i have not access to my own computer, but hope someone can confirm this.

(in reply to thegiddens4)

Post #: 5

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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> Forge of Freedom - Support >> Issue with updater

Page: [1]