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Re-Downloading Games

 
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Re-Downloading Games - 4/12/2010 6:44:02 PM   
Jarhead0331

 

Posts: 145
Joined: 1/25/2005
From: The Bunny Ranch, NV
Status: offline 		I've contacted the support desk regarding this issue but so far have not received a response. I'm trying re-download my digital copy of WITP:AE. When I try to do so from the matrix store, I keep getting this error message on my web browser that I need to enable cookies. Cookies are enabled and I'm still having the problem. What do I have to do to get access to my download?

Thanks a lot for your time and advice!

_____________________________

de.ci.sive.ness\ n. 1. Ability to make decisions promptly and to announce them in clear, forceful manner. 2. See United States Marine.
Post #: 1
RE: Re-Downloading Games - 4/12/2010 7:06:56 PM   
Lützow


Posts: 1517
Joined: 7/22/2008
From: Germany
Status: offline 		Try switching the browser.

(in reply to Jarhead0331)
Post #: 2
RE: Re-Downloading Games - 4/12/2010 7:25:34 PM   
Jarhead0331

 

Posts: 145
Joined: 1/25/2005
From: The Bunny Ranch, NV
Status: offline
quote:

ORIGINAL: Lützow

Try switching the browser.


I've tried this...neither firefox, nor internet explorer work. same error on both.

_____________________________

de.ci.sive.ness\ n. 1. Ability to make decisions promptly and to announce them in clear, forceful manner. 2. See United States Marine.

(in reply to Lützow)
Post #: 3
RE: Re-Downloading Games - 4/12/2010 8:02:28 PM   
DampSquib


Posts: 425
Joined: 3/8/2010
From: UK
Status: offline 		Delete all cookies...drop the privacy setting...try accept all cookies...then try again.
That worked for me...you probably already tried that.. put it here anyway.

< Message edited by DampSquib -- 4/12/2010 10:32:43 PM >

(in reply to Jarhead0331)
Post #: 4
RE: Re-Downloading Games - 4/13/2010 12:21:16 AM   
budd


Posts: 2972
Joined: 7/4/2009
From: Tacoma
Status: offline 		Hello,

Had the same problem last week, only thing that worked for me was turning off my firewall and anti-virus and i could download.
Hope it helps.

(in reply to Jarhead0331)
Post #: 5
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