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Distant Worlds needs to shutdown - 5/8/2010 8:08:55 PM   
Spacecadet

 

Posts: 1780
Joined: 4/18/2010
Status: offline 		This is the second time I've gotten the "Distant Worlds has encountered an error and needs to shutdown" message.

The first time was on an older version, but this most recent occurrence is on 1.04.5.

There's not much point in providing a save, as it is ~3 hours earlier so it won't really help I'm not running autosave because of the issues I had with it in 1.04.b4.

When I get this error, the game continues to run for maybe 10 - 15 seconds more before it dumps to Desktop. Would it be possible to implement some kind of error log so this type of issue can be tracked down?

I've been playing on 100 Star maps and 3 AI's on XP with 2 GB of RAM. I wouldn't think it would be Memory issue, but who knows.

I'm really hesitant to play a larger map with this issue still looming - it's definitely taking a lot of the fun out of things.



Post #: 1
RE: Distant Worlds needs to shutdown - 5/8/2010 8:25:10 PM   
vils

 

Posts: 251
Joined: 1/11/2002
From: Stockholm, Sweden
Status: offline 		I second this, i might be able to fix the savegame, but only as a last resort hehee

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(in reply to Spacecadet)
Post #: 2
RE: Distant Worlds needs to shutdown - 5/8/2010 8:53:32 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		First, please turn the autosave back on, it should be working fine in 1.0.4 official.

Second, could you check the Event Viewer in your Control Panel Administrative Tools to see if there's any info there?

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to vils)
Post #: 3
RE: Distant Worlds needs to shutdown - 5/8/2010 10:15:24 PM   
Spacecadet

 

Posts: 1780
Joined: 4/18/2010
Status: offline
quote:

ORIGINAL: Erik Rutins

First, please turn the autosave back on, it should be working fine in 1.0.4 official.

Second, could you check the Event Viewer in your Control Panel Administrative Tools to see if there's any info there?


Well, my Event Log is amazingly clean - no error messages/logs to be seen.

Just an FYI, when 1.04.5 came out I uninstalled DW, removed .Net (with the cleanup tool), and ran a Registry cleaner to remove all Registry entries. I then rebooted and did a clean install and then let the System sit idle so mscorsvw.exe could finish compiling all the .Net files.

Should be about as clean and stable an installation as possible.


(in reply to Erik Rutins)
Post #: 4
RE: Distant Worlds needs to shutdown - 5/8/2010 11:27:33 PM   
Spacecadet

 

Posts: 1780
Joined: 4/18/2010
Status: offline 		Sooooooo,

Autosave worked once.

Second Autosave hung . . . .

Why am I the only one that seems to be having trouble with this?

(in reply to Spacecadet)
Post #: 5
RE: Distant Worlds needs to shutdown - 5/9/2010 1:15:32 AM   
Griz

 

Posts: 8
Joined: 5/1/2010
Status: offline 		I had one of these. it said "Distant Worlds has encountered an error" etc but I could see the game still running behind the error (ships moving around, etc)

so I dragged the error box off to the side, saved the game, clicked the button on the error to close the game, started it back up, loaded the save, and kept playing for several hours with no further errors.

Windows application log: Fault bucket 1133591012, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0

Problem signature: P1: distantworlds.exe P2: 1.0.4.5 P3: 2a425e19 P4: DistantWorlds.Types P5: 1.0.4.5 P6: 4bdfdd92 P7: 2c8 P8: 0 P9: System.NullReferenceException P10:

(in reply to Spacecadet)
Post #: 6
RE: Distant Worlds needs to shutdown - 5/9/2010 1:39:47 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
quote:

ORIGINAL: Spacecadet Sooooooo,

Autosave worked once.

Second Autosave hung . . . .

Why am I the only one that seems to be having trouble with this?


What location do you have it set to save to?

How long did you wait for the save to complete before deciding it had hung?

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Spacecadet)
Post #: 7
RE: Distant Worlds needs to shutdown - 5/9/2010 1:51:08 AM   
Spacecadet

 

Posts: 1780
Joined: 4/18/2010
Status: offline
quote:

ORIGINAL: Erik Rutins

quote:

ORIGINAL: Spacecadet Sooooooo,

Autosave worked once.

Second Autosave hung . . . .

Why am I the only one that seems to be having trouble with this?


What location do you have it set to save to?

How long did you wait for the save to complete before deciding it had hung?



It's saving in the default directory, I haven't changed anything along those lines.

I waited a several minutes, it usually only takes about 10 - 15 seconds at most.

Here's a little more info for post freeze. It seems whenever this happens and I CTRL ALT DEL to use the Task Manager to shutdown, that some .Net "hooks" are lost. When I do a Registry scan after these incidents there are several (perhaps a dozen) .Net Registry entries that are orphaned.

I just finished ripping out .Net, rebooted and reinstalled .Net and am currently waiting on mscorsvw.exe to finish compiling before getting back into the game.








(in reply to Erik Rutins)
Post #: 8
RE: Distant Worlds needs to shutdown - 5/9/2010 3:00:48 AM   
soundhack

 

Posts: 13
Joined: 6/3/2002
From: san diego
Status: offline 		I've had this happen three times already, all since I upgraded to the 1.0.4.5. Very frustrating. One additional info is that Comodo Firewall indicates that the main program is trying to run "DW20.exe," and asks if I want to let it, right before it crashes. If I deny it crashes immediately. If I allow it goes on for a few seconds (one time a minute or so) before crashing.

I'll try to get a save game close to the "run DW20.exe" event and post it.


(in reply to Spacecadet)
Post #: 9
RE: Distant Worlds needs to shutdown - 5/9/2010 5:13:52 AM   
Spacecadet

 

Posts: 1780
Joined: 4/18/2010
Status: offline 		It seems to happen on the second save.

Here's a sample of the orphaned .Net Registry Keys:

Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\System.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\System.EnterpriseServices.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscorlib.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscoree.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\System.Drawing.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\System.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\System.Windows.Forms.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\System.EnterpriseServices.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\System.Windows.Forms.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Microsoft.JScript.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Microsoft.Vsa.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\System.Drawing.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Microsoft.JScript.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Microsoft.Vsa.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscorlib.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscoree.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Microsoft.Vsa.Vb.CodeDOMProcessor.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Microsoft.Vsa.Vb.CodeDOMProcessor.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Unused File Extension    {80b8c23c-16e0-4cd8-bbc3-cecec9a78b79}    HKCR\{80b8c23c-16e0-4cd8-bbc3-cecec9a78b79} Unused File Extension    .dwg    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.dwg

I'm not sure if it's the same list each time or not. I'm thinking the last time there was an mscore*.lib in there (not sure of the total name).

BTW - This is in regards to the hanging save issue, we kinda went off topic a bit

< Message edited by Spacecadet -- 5/9/2010 5:23:53 AM >

(in reply to soundhack)
Post #: 10
RE: Distant Worlds needs to shutdown - 5/9/2010 12:47:13 PM   
JamesM

 

Posts: 1017
Joined: 8/28/2000
From: QLD, Australia
Status: offline 		I am having the same CTD issue.  It may be caused by autosave.  I have left the default autosave period of 30 minutes and the game seems to CTD 30 minutes into playing.  It does not hang it just comes with the need to shutdown message.

I am also using Game Booster to shut down programs and process that may slow the game down.

(in reply to Spacecadet)
Post #: 11
RE: Distant Worlds needs to shutdown - 5/11/2010 12:47:31 AM   
elliotg


Posts: 3597
Joined: 9/10/2007
Status: offline
quote:

ORIGINAL: soundhack I've had this happen three times already, all since I upgraded to the 1.0.4.5. Very frustrating. One additional info is that Comodo Firewall indicates that the main program is trying to run "DW20.exe," and asks if I want to let it, right before it crashes. If I deny it crashes immediately. If I allow it goes on for a few seconds (one time a minute or so) before crashing.

I'll try to get a save game close to the "run DW20.exe" event and post it.
DW20.exe is Dr Watson, Microsoft's error reporting tool. Unfortunately it looks like it's actually getting in the way of seeing the real error that you're encountering.

If you're willing, you could try disabling this using the steps outlined at this link: http://support.microsoft.com/kb/841477

Then we can get the Distant Worlds error message and hopefully solve your problem.

(in reply to soundhack)
Post #: 12
RE: Distant Worlds needs to shutdown - 5/11/2010 12:51:20 AM   
elliotg


Posts: 3597
Joined: 9/10/2007
Status: offline
quote:

ORIGINAL: Spacecadet It seems to happen on the second save.

Here's a sample of the orphaned .Net Registry Keys:

Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\System.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\System.EnterpriseServices.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscorlib.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscoree.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\System.Drawing.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\System.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\System.Windows.Forms.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\System.EnterpriseServices.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\System.Windows.Forms.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Microsoft.JScript.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Microsoft.Vsa.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\System.Drawing.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Microsoft.JScript.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Microsoft.Vsa.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscorlib.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\mscoree.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Microsoft.Vsa.Vb.CodeDOMProcessor.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Missing Shared DLL    c:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Microsoft.Vsa.Vb.CodeDOMProcessor.tlb    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls Unused File Extension    {80b8c23c-16e0-4cd8-bbc3-cecec9a78b79}    HKCR\{80b8c23c-16e0-4cd8-bbc3-cecec9a78b79} Unused File Extension    .dwg    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.dwg

I'm not sure if it's the same list each time or not. I'm thinking the last time there was an mscore*.lib in there (not sure of the total name).

BTW - This is in regards to the hanging save issue, we kinda went off topic a bit

Those registry keys relate to .Net 1.0 and 1.1, not .Net 2.0.

Distant Worlds requires .Net 2.0 and 3.0 to run. Do you definitely have .Net 2.0 and 3.0 installed?

You can check by looking in the folder C:\Windows\assembly\. Look for an entry named "System" - it's version should be 2.0.0.0. Look for another entry named "System.Core" - this should have the version 3.0.0.0 or 3.5.0.0.

(in reply to Spacecadet)
Post #: 13
RE: Distant Worlds needs to shutdown - 5/11/2010 2:15:11 AM   
Spacecadet

 

Posts: 1780
Joined: 4/18/2010
Status: offline 		I have 1.0, 2.0, 3.0, and 3.5 version files in that folder. System.Core is 3.5.

When I ripped out and reinstalled .Net, I ran the dotnetfx35.exe in the Matrix redist folder. I thought 3.5 included all the versions of .Net that would be needed.

Do I need to dig up 1.0 or 2.0 and install them as well?


(in reply to elliotg)
Post #: 14
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