no booklet

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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Last Stand Arnhem >> Tech Support >> no booklet

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no booklet - 7/21/2010 2:16:06 PM

para

Posts: 7
Joined: 7/4/2010
Status: offline

Hi
I orderd a digital download and a physical copy which arrived today. Should there have been a booklet in the case? because there wasn't one!

cheers guys

Post #: 1

RE: no booklet - 7/21/2010 2:22:48 PM

stolidog

Posts: 76
Joined: 11/1/2008
From: Virginia
Status: offline

Yea I did not get one either, I bought the download and intentionally bought the hardcopy to a get a physical manual, a little disappointing, but I guess I should have read through the game description/asked the question first before paying for the hardcopy

< Message edited by stolidog -- 7/21/2010 2:27:16 PM >

(in reply to para)

Post #: 2

RE: no booklet - 7/21/2010 4:02:13 PM

xe5

Posts: 783
Joined: 5/3/2009
Status: offline

Developer said the game manual had gone to print which indicates there should have been a printed manual in the physical game edition.

(in reply to stolidog)

Post #: 3

RE: no booklet - 7/21/2010 4:21:08 PM

RD Oddball

Posts: 4836
Joined: 2/10/2007
Status: offline

Printing of the DVD's. Will ask Matrix about whether or not a printed manual should've been included in the physical copy.

(in reply to xe5)

Post #: 4

RE: no booklet - 7/21/2010 9:40:07 PM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

LSA = Digital express

Quote Erik Rutins

"Digital Express Edition" - Means no printed manual, physical copy has the usual box and CD but just the included PDF manual
"Standard Edition" - Means grayscale printed manual in the physical copy (in addition to the PDF manual)
"Collector's Edition" - Means color printed manual in the physical copy (in addition to the PDF manual)

This is despite earlier assurances that a printed manual would be included

(in reply to RD Oddball)

Post #: 5

RE: no booklet - 7/21/2010 9:45:58 PM

Andrew Williams

Posts: 6116
Joined: 1/8/2001
From: Australia
Status: offline

Fron the tLD Forum

I'll say this - we hear you now and the next release will once again have a printed manual.

Regards,

- Erik

So, maybe there is an error?

(in reply to Andrew Williams)

Post #: 6

RE: no booklet - 7/21/2010 11:19:01 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi guys,

Sorry, no printed manual in this release as the game specs and store page do state. While we had originally planned on a printed manual for this release after TLD, it would need to have been ready two months before release and we didn't make that deadline. We decided to go ahead with the PDF manual rather than delay the release further as the release schedule down the line was pretty darn full as well.

The game description and specs for LSA always stated that the manual was PDF only and as Andrew noted, the "Digital Express" version is specifically for PDF manual releases as the store front page also explains.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC