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New computer. New problem PW

 
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New computer. New problem PW - 9/10/2010 8:22:38 AM   
Rankorian


Posts: 88
Joined: 4/19/2010
Status: offline 		So, I just purchased a new fast computer.

I have WITP AE on my old computer, downloaded.



I download WITP AE, and use my previous serial number.


And then I get "Unable to find PW data!!!" [Really, 3 exclamation points]


Do I have a problem?















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RE: New computer. New problem PW - 9/10/2010 9:29:26 AM   
sprior


Posts: 8596
Joined: 6/18/2002
From: Portsmouth, UK
Status: offline 		Did you re-install on the new PC or just copy the folder from the old one?

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Post #: 2
RE: New computer. New problem PW - 9/12/2010 2:45:20 AM   
albie86

 

Posts: 4
Joined: 9/12/2010
Status: offline 		I am having the exact same problem and situation as Rankorian. However I downloaded my game from online. If anyone can help me get past this error "Unable to find PW Data!!!" please let me know.

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Post #: 3
RE: New computer. New problem PW - 9/13/2010 12:58:22 AM   
Rankorian


Posts: 88
Joined: 4/19/2010
Status: offline 		I re-installed WITP AE from Matrix.

Then I was going to pull the save from the old computer to the new.

The question is this: Once one buys WITP AE, can one down-load it more than once, using the serial number each time?

Or, is this a Windows 7 issue?

Or something else?


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Post #: 4
RE: New computer. New problem PW - 9/13/2010 2:03:59 AM   
Nomad


Posts: 5905
Joined: 9/5/2001
From: West Yellowstone, Montana
Status: offline 		If you have Windows 7, do not install it to the programs folder. put it in something like c:/matrix games/witp AE

Windows 7 does funny things to files stored in the programs folder.

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Post #: 5
RE: New computer. New problem PW - 9/14/2010 2:22:44 AM   
Disco Duck


Posts: 552
Joined: 11/16/2004
From: San Antonio
Status: offline 		I loaded AE onto Windows 7 from the disc. I had problems with windows popping up saying I needed to close this program or windows popping up in front of the window I needed to see so you have my complete sympathy.

As Nomad pointed out, put it in it's own folder on the C drive.

Once I got it installed I haven't had any problems. It seems to run better than on XP.

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Post #: 6
RE: New computer. New problem PW - 9/14/2010 6:17:29 AM   
jomni


Posts: 2827
Joined: 11/19/2007
Status: offline 		Games from Matrix usually installs outside Progam Files by default.

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Post #: 7
RE: New computer. New problem PW - 9/16/2010 12:54:20 AM   
Rankorian


Posts: 88
Joined: 4/19/2010
Status: offline 		I put it in a folder outside the Program folder, C:/matrixgames/

Still unable to find PW data.

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Number one principle: The inherent worth and dignity of all people.

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Post #: 8
RE: New computer. New problem PW - 9/17/2010 4:06:50 PM   
matt.buttsworth

 

Posts: 886
Joined: 5/26/2001
From: Weimar, Germany
Status: offline 		On your orginal email from matrix saying the download is ready with digital river the code number for the game is listed.
I have it saved on my address list and have no problems installing WITP and AE multiple times. I also keep the download file on my hard drive to allow multiple installs.
I hope this helps.

Matthew Buttsworth

(in reply to Rankorian)
Post #: 9
RE: New computer. New problem PW - 9/30/2010 10:26:08 PM   
Rankorian


Posts: 88
Joined: 4/19/2010
Status: offline 		Matt.buttsworth,

I am still having problems.  Is it my new operating system, as I have described?

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Post #: 10
RE: New computer. New problem PW - 9/30/2010 10:37:37 PM   
VSWG


Posts: 3432
Joined: 5/31/2006
From: Germany
Status: offline 		AE works with Win7.

You mentioned that you're trying to load saves from your old PC. Do you get that message only with these saves? Can you start a new game without problems?


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Post #: 11
RE: New computer. New problem PW - 10/6/2010 12:58:10 PM   
albie86

 

Posts: 4
Joined: 9/12/2010
Status: offline 		Try copying the complete game folder from your old computer over to your new computer. This cleared up the problem for me. For some reason I could never get my system to run from a download install. Hope this works for you.

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Post #: 12
RE: New computer. New problem PW - 10/6/2010 12:59:34 PM   
albie86

 

Posts: 4
Joined: 9/12/2010
Status: offline 		Try copying the complete game folder from your old computer over to your new computer. This cleared up the problem for me. For some reason I could never get my system to run from a download install. Hope this works for you.

(in reply to Rankorian)
Post #: 13
RE: New computer. New problem PW - 10/7/2010 12:15:16 AM   
Rankorian


Posts: 88
Joined: 4/19/2010
Status: offline 		I was out of the country for a few weeks. I will try your suggestion, Albie86, once I get settled from my trip.

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Number one principle: The inherent worth and dignity of all people.

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Post #: 14
RE: New computer. New problem PW - 10/8/2010 1:28:26 AM   
Rankorian


Posts: 88
Joined: 4/19/2010
Status: offline 		Nope. Still "Unable to find PW data"--even using my enclosured hard drive from my previous computer and copying all the files.

What is "PW data", anyway?

I did initially down-load it from on-line.

_____________________________

Number one principle: The inherent worth and dignity of all people.

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Post #: 15
RE: New computer. New problem PW - 10/8/2010 6:24:21 AM   
jomni


Posts: 2827
Joined: 11/19/2007
Status: offline 		Some other people with the same issue:

http://www.matrixgames.com/forums/tm.asp?m=2329737
http://www.matrixgames.com/forums/tm.asp?m=2352796

Could you have a corrupted installer?
Or it's something specific in your computer.

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Post #: 16
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