Own the game but need to re-buy it. Member access lost.

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Own the game but need to re-buy it. Member access lost.

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's Eagle Day to Bombing the Reich >> Own the game but need to re-buy it. Member access lost.

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Own the game but need to re-buy it. Member access lost. - 10/19/2010 7:00:22 PM

JRB823

Posts: 17
Joined: 10/12/2010
Status: offline

Hi,

I bought the download from Matrix but lost my members account. That is apparently fatal on this site as there is no tech support and requesting my password be sent to me generates an IE error. Even requesting tech support requires a member account. I have waited almost 2 weeks for a reply for my original account to be reinstated or the access there to be given to this account. Unbelievable.

I am not about to buy the game twice from Matrix. Is there anywhere else that I can purchase the game (again) and have UNRESTRICTED access to the patches?

Thanks.

Post #: 1

RE: Own the game but need to re-buy it. Member access ... - 10/20/2010 2:49:15 AM

Hard Sarge

Posts: 22741
Joined: 10/1/2000
From: garfield hts ohio usa
Status: offline

you need to try and get a hold of Erik, he is the one who can help you

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(in reply to JRB823)

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RE: Own the game but need to re-buy it. Member access ... - 10/20/2010 5:33:15 PM

JRB823

Posts: 17
Joined: 10/12/2010
Status: offline

quote:

ORIGINAL: Hard Sarge

you need to try and get a hold of Erik, he is the one who can help you

I did. He is working on the website issues. Thanks

(in reply to Hard Sarge)

Post #: 3

RE: Own the game but need to re-buy it. Member access ... - 10/20/2010 9:40:16 PM

Hard Sarge

Posts: 22741
Joined: 10/1/2000
From: garfield hts ohio usa
Status: offline

kewl, I sent him a message with your info, don't know if you got though, or if mine did, but at least he knows and is looking into it, he is pretty good with that stuff :)

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(in reply to JRB823)

Post #: 4

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's Eagle Day to Bombing the Reich >> Own the game but need to re-buy it. Member access lost.

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