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BA Not recognizing mouse clicks

 
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BA Not recognizing mouse clicks - 8/13/2010 8:22:20 PM   
bssybeep


Posts: 237
Joined: 6/5/2007
Status: offline 		I just installed BA successfully. BA starts up fine, but once I am at the title screen, I can move my mouse cursor but nothing happens when I click "Campaigns" or any other link. If I hit escape, the cursor locks up and I actually have to power cycle my computer to recover.

Any help appreciated

Dell XPS2
WIN XP
Post #: 1
RE: BA Not recognizing mouse clicks - 8/13/2010 8:35:10 PM   
PipFromSlitherine

 

Posts: 1446
Joined: 6/23/2010
Status: offline 		That is very odd. Can you try running in a window and see whether you are seeing any error messages. Also - are you fully updated to 1.3.5 (shown top left on the first loading screen).

Cheers

Pip

(in reply to bssybeep)
Post #: 2
RE: BA Not recognizing mouse clicks - 8/13/2010 10:41:19 PM   
bssybeep


Posts: 237
Joined: 6/5/2007
Status: offline 		I resolved the problem by lowering the resolution and turning off shadows (I think the resolution change did the trick). Will the patch be a manual download? My gaming computer is not connected to the Net, so I'm currently running the original version.

(in reply to PipFromSlitherine)
Post #: 3
RE: BA Not recognizing mouse clicks - 8/13/2010 10:46:17 PM   
PipFromSlitherine

 

Posts: 1446
Joined: 6/23/2010
Status: offline 		The autoupdater allows us to much more easily and quickly roll out fixes and patches - it's quite a lot of work to build and test seperate installers. However, we are aware of a minority who might be in your position. I imagine we will build installers covering a number of versions at once, once there is a critical mass of updates such that we get a decent bang for buck.

Glad you are up and running.

Cheers

Pip

(in reply to bssybeep)
Post #: 4
RE: BA Not recognizing mouse clicks - 10/23/2010 4:39:41 AM   
putzinator

 

Posts: 15
Joined: 2/26/2010
Status: offline 		I'm having this same problem with 1.4.1 and win7-64.

My native resolution is 1920x1200.

I've tried adjusting the resolution all the way down to 1280x800(fullscreen or windowed) and turning off shadows but nothing has gotten it so i can click on anything in the opening menu or options menu.

(in reply to PipFromSlitherine)
Post #: 5
RE: BA Not recognizing mouse clicks - 10/23/2010 5:33:34 PM   
PipFromSlitherine

 

Posts: 1446
Joined: 6/23/2010
Status: offline 		Was it working correctly prior to the update, or is this a new install? Are you using a multi-monitor setup of any kind?

Cheers

Pip

(in reply to putzinator)
Post #: 6
RE: BA Not recognizing mouse clicks - 10/23/2010 10:13:40 PM   
putzinator

 

Posts: 15
Joined: 2/26/2010
Status: offline 		I just bought the game so it was the first time starting it up after patching it to 1.4.1.

No multi-monitors, just one 27inch.

I tested it out on my xp partition and it didn't recognize mouse clicks on there either.

Attachment (1)

< Message edited by putzinator -- 10/23/2010 10:52:22 PM >

(in reply to PipFromSlitherine)
Post #: 7
RE: BA Not recognizing mouse clicks - 10/25/2010 8:08:02 AM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		What exactly are you doing? Which screen is not registering clicks and what are you clicking on?

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to putzinator)
Post #: 8
RE: BA Not recognizing mouse clicks - 10/25/2010 4:10:14 PM   
PipFromSlitherine

 

Posts: 1446
Joined: 6/23/2010
Status: offline 		Just a stab in the dark, what does the mouse cursor look like? Does it look like a normal windows cursor or an 'ingame' drawn one?

Cheers

Pip

(in reply to IainMcNeil)
Post #: 9
RE: BA Not recognizing mouse clicks - 10/26/2010 3:11:21 AM   
putzinator

 

Posts: 15
Joined: 2/26/2010
Status: offline 		I can't click on campaign or quit in the main menu. I can press esc to get to the options menu but I can't click on anything on that screen either.

The cursor looks like a big version of the windows cursor.

(in reply to PipFromSlitherine)
Post #: 10
RE: BA Not recognizing mouse clicks - 10/26/2010 4:21:46 AM   
junk2drive


Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline 		What mouse do you have? Wired or wireless?

(in reply to putzinator)
Post #: 11
RE: BA Not recognizing mouse clicks - 10/26/2010 4:52:29 PM   
PipFromSlitherine

 

Posts: 1446
Joined: 6/23/2010
Status: offline 		When you mouse over the various buttons, do they highlight?

Cheers

Pip

(in reply to junk2drive)
Post #: 12
RE: BA Not recognizing mouse clicks - 10/26/2010 8:21:20 PM   
putzinator

 

Posts: 15
Joined: 2/26/2010
Status: offline 		I'm using a Razer Mamba mouse it's both wired and wireless.

I've tried a regular 3 button mouse as well and it didn't work either.

The buttons don't highlight when I mouse over them.

I installed the game on a laptop with a 3rd mouse and it's got the same problem.

< Message edited by putzinator -- 10/26/2010 8:22:15 PM >

(in reply to PipFromSlitherine)
Post #: 13
RE: BA Not recognizing mouse clicks - 10/27/2010 2:57:32 AM   
PipFromSlitherine

 

Posts: 1446
Joined: 6/23/2010
Status: offline 		So it won't work on an entirely different machine? Can you list the specs of both machines for me please. Although you seemed to suggest you had an XP boot on the same machine and that didn't work either?

I must confess to being pretty baffled. I've never even heard of this kind of issue before.

Have you tried running at 1024x768? What is the desktop resolution of the machine (I want to see whether it could be something odd happening because of the transition between the two resolutions).

Cheers

Pip

(in reply to putzinator)
Post #: 14
RE: BA Not recognizing mouse clicks - 10/27/2010 7:12:47 PM   
putzinator

 

Posts: 15
Joined: 2/26/2010
Status: offline 		I turned off SLI and that seems to have fixed it, the buttons work at any resolution with it turned off.

Thanks for all the help.

(in reply to PipFromSlitherine)
Post #: 15
RE: BA Not recognizing mouse clicks - 10/27/2010 8:50:01 PM   
PipFromSlitherine

 

Posts: 1446
Joined: 6/23/2010
Status: offline 		Glad you are up and running. Though I cannot think how the SLI would affect the mouse messages from getting to the game. But at least I have somewhere to start.

Thanks

Pip

(in reply to putzinator)
Post #: 16
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