Fatal Error: 200

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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Fatal Error: 200

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Fatal Error: 200 - 12/3/2010 10:30:50 PM

Schorsch

Posts: 81
Joined: 1/25/2010
From: Germany
Status: offline

I was forced to reinstall my Windows OS
Now i wanted to play the game but it won�t start.
FATAL ERROR:200

If i remember right, this error tells me my installation is damaged or whatever.
My backup of the game is gone during formating my OS- Harddisk...

I�ve already tryed to contact the Matrix-Support, but this is always redirecting to
Plimus.com

(don�t think i�ve ever seen this name)
Now i got a Support-ticket with them but i cannot login @ their site to
check it

My game is registered @ matrixgames.com
and i think i am in need of a new copy of the game.

Schorsch

Post #: 1

RE: Fatal Error: 200 - 12/4/2010 2:25:32 AM

ChezDaJez

Posts: 3436
Joined: 11/12/2004
From: Chehalis, WA
Status: offline

If you have your original serial number, you can download the game from the Matrix site assuming that not too much time has past. You have a limited time after purchase to download.

Chez

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(in reply to Schorsch)

Post #: 2

RE: Fatal Error: 200 - 12/4/2010 7:58:50 AM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

quote:

ORIGINAL: Schorsch

I was forced to reinstall my Windows OS
Now i wanted to play the game but it won�t start.
FATAL ERROR:200

If i remember right, this error tells me my installation is damaged or whatever.
My backup of the game is gone during formating my OS- Harddisk...

I�ve already tryed to contact the Matrix-Support, but this is always redirecting to
Plimus.com (don�t think i�ve ever seen this name)
Now i got a Support-ticket with them but i cannot login @ their site to
check it
My game is registered @ matrixgames.com
and i think i am in need of a new copy of the game.

Schorsch

You need to re-install the game.

It is a very good idea to copy digital downloads to a removable media such as CD or USB disk. I use both, but the small USB disks tend to be my preferred method for a quick backup. Long term the CD is more reliable.

_____________________________

Michael

(in reply to Schorsch)

Post #: 3

RE: Fatal Error: 200 - 12/4/2010 9:24:44 AM

Schorsch

Posts: 81
Joined: 1/25/2010
From: Germany
Status: offline

If i was able to simple re-download the game i wouldn�t open a thread here ;)
the purchase was like a year ago...
and i won�t pay 2 times for 1 game

< Message edited by Schorsch -- 12/4/2010 9:25:28 AM >

(in reply to michaelm75au)

Post #: 4

RE: Fatal Error: 200 - 12/4/2010 11:24:45 PM

madgamer2

Posts: 1235
Joined: 11/24/2004
Status: offline

Any 10 yr. old kid can tell ya you catch more flies with sugar than salt. Now as you are a newbie I will over look you somewhat improper attitude in your post. so here are a few things to consider.

1.BE POLITE nobody is obligated to help you and with the attitude of this post you might get none at all.
2. give as much information as possible, like why you could not get on this site even with a support ticket number
3. You might inquire as to if any of the long time players have heard of this company and why you did not get a support ticket with Matrix.
4. What has been said id true you can download the install file unless you did not get download insurance or it has been to long.
5. You might ask if the meaning of this error in case your memory is as bad as your posting.
5.uninstall the game and install it from the original download file again.
6. Ask if anyone knows someone who reads or posts here who is with Matrix that might be able to help you out

BUT MOST OF AL LIGHTN UP OR GET A BETTER POSTING ATTITUDE
Madgamer

_____________________________

If your not part of the solution
You are part of the problem

(in reply to Schorsch)

Post #: 5

RE: Fatal Error: 200 - 12/5/2010 9:38:34 AM

Schorsch

Posts: 81
Joined: 1/25/2010
From: Germany
Status: offline

a big sorry if my written english sounds a bit offensive, but it�s not my main language, so it could be easily misunderstood.

here is the error wich i get after trying to login @ plimus.com
Software error: Wide character in subroutine entry at ../..//Kernel/System/AuthSession/DB.pm line 225.
For help, please send mail to the webmaster (support@plimus.com), giving this error message and the time and date of the error.

if i write an email to support@plimus.com i get a new ticket and it starts all over...

So here�s my question:Is there any way to contact Matrixgames directly?The only thing i can find is the FAQ sectionWhen using the "contact" formulars i will be redirected to Plimus.com
Schorsch

(in reply to madgamer2)

Post #: 6

RE: Fatal Error: 200 - 12/5/2010 12:40:04 PM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

On the Matrix support page there is a link to a FAQ on downloading game again
How do I download My game again? http://www.matrixgames.com/support/faq.asp?id=8

_____________________________

Michael

(in reply to Schorsch)

Post #: 7

RE: Fatal Error: 200 - 12/8/2010 11:04:31 PM

Schorsch

Posts: 81
Joined: 1/25/2010
From: Germany
Status: offline

FIXED, can be closed/deleted

thx

(in reply to michaelm75au)

Post #: 8