RE: Problems with mouse-performance.

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

RE: Problems with mouse-performance.

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> RE: Problems with mouse-performance.

Page: << < prev 1 [2] 3 next > >>

Message

<< Older Topic Newer Topic >>

RE: Problems with mouse-performance. - 12/11/2010 1:03:19 AM

Tzar007

Posts: 772
Joined: 2/7/2004
From: Montreal, Quebec, Canada
Status: offline

That's great news. Thanks Erik

(in reply to Erik Rutins)

Post #: 31

RE: Problems with mouse-performance. - 12/11/2010 10:23:03 AM

Templer_12

Posts: 1700
Joined: 1/5/2009
From: Germany
Status: offline

quote:

ORIGINAL: Indy68

I have found that mouseclick -problem disappears when playing in the default window size. In full screen window (1920x1200) the game is sluggish, almost unplayable. Using slow click technique as described above helps, but interestingly it doesn't help to move the mouse over hex and wait a few seconds and then fast click. I guess the GUI thread is somehow busy (maybe not in CPU, but in GPU) , even though nothing seems to be updated in the screen (maybe the screen is still repainted too frequently, causing slugginesh)

Also, when click doesn't cause the expected action, the mouse click sound is still heard. This indicates that the actual click is noticed by the application, but if GUI is busy doing something it forgets to do the actual action.

GUI slugginesh affects everything including menu response time, scrolling, etc. I highlighted the weird thing because no change/animation is visible in the game screen but even menu is still slow. Setting graphics to low quality and sounds off doesn't help at all. Only small window size helps.

This is the single most frustrating problem, and so far the only technical issue I have encountered.

I've not tested it extensively, but I also feel that with smaller window size, everything works a bit better.

_____________________________

(in reply to Indy68)

Post #: 32

RE: Problems with mouse-performance. - 12/11/2010 11:32:48 AM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

Some effect could have high CPU usage due to redraw bug in map mode.

http://www.matrixgames.com/forums/tm.asp?m=2644269

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Templer_12)

Post #: 33

RE: Problems with mouse-performance. - 12/11/2010 12:03:07 PM

Templer_12

Posts: 1700
Joined: 1/5/2009
From: Germany
Status: offline

Could the the Hyper-Threading Technology on my system count on this?

_____________________________

(in reply to Helpless)

Post #: 34

RE: Problems with mouse-performance. - 12/11/2010 1:29:44 PM

blastpop

Posts: 395
Joined: 11/27/2005
From: Connecticut
Status: offline

With about one hour of testing on my part, the mouse fix seems to be working thus far. Up to that point it was a minor annoyance, but the improvement is now very noticeable.

(in reply to Templer_12)

Post #: 35

RE: Problems with mouse-performance. - 12/11/2010 6:06:21 PM

Bobswanson53

Posts: 12
Joined: 12/11/2010
Status: offline

Ive got the same slow mouse response probems as you guys. A slower click, two clicks, or click and hold seems to help. Scrolling could also be better. Hope a working patch is downloadable soon. Great game otherwise.

(in reply to Templer_12)

Post #: 36

RE: Problems with mouse-performance. - 12/11/2010 7:29:59 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

You can try adjusting the scroll speed in the preference screen to get a better scroll.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Bobswanson53)

Post #: 37

RE: Problems with mouse-performance. - 12/11/2010 8:21:51 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Please try the new v1.01 Public Beta 1:

http://www.matrixgames.com/forums/tm.asp?m=2646379

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Joel Billings)

Post #: 38

RE: Problems with mouse-performance. - 12/11/2010 8:47:04 PM

ignikharion

Posts: 9
Joined: 12/7/2010
Status: offline

Does the beta parch definitely solve the slow clicking issue?

Had the same problem with WitP and it restrains me from buying WitE

(in reply to Erik Rutins)

Post #: 39

RE: Problems with mouse-performance. - 12/11/2010 8:48:19 PM

blastpop

Posts: 395
Joined: 11/27/2005
From: Connecticut
Status: offline

Erik,

Is this fix the same as was sent out yesterday to folks or does it contain more changes than that?

(in reply to Erik Rutins)

Post #: 40

RE: Problems with mouse-performance. - 12/11/2010 9:24:22 PM

Fulton

Posts: 26
Joined: 9/22/2008
Status: offline

Issue 100% fixed on both my laptop and netbook. Able to play now on my netbook which makes me very very pleased indeed!!!

Thanks guys!!!!!!!!!

josh

_____________________________

(in reply to blastpop)

Post #: 41

RE: Problems with mouse-performance. - 12/11/2010 10:01:17 PM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

quote:

Issue 100% fixed on both my laptop and netbook. Able to play now on my netbook which makes me very very pleased indeed!!!

Josh, just curious - what are the specs of your netbook?

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Fulton)

Post #: 42

RE: Problems with mouse-performance. - 12/11/2010 10:23:53 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

quote:

ORIGINAL: blastpop
Is this fix the same as was sent out yesterday to folks or does it contain more changes than that?

A few more updates - if you received a test exe, please download and install the public beta to be completely up to date.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to blastpop)

Post #: 43

RE: Problems with mouse-performance. - 12/11/2010 11:33:44 PM

papajack

Posts: 80
Joined: 2/11/2010
Status: offline

Before/after the patch , I still have problem with deliberate attack, you need to click couple times to get the attack to work ...I have no problem with hasty attack

(in reply to Erik Rutins)

Post #: 44

RE: Problems with mouse-performance. - 12/11/2010 11:42:57 PM

darrellb9

Posts: 147
Joined: 3/5/2006
Status: offline

Thanks for the quick fix guys.

Much better than before. Still have to click more than once occasionally but only a minor annoyance as opposed to something that would keep me from playing the game and regretting the money I'd just spent as it was before.

It looks like a fan-f'ing-tastic game so far btw

(in reply to Erik Rutins)

Post #: 45

RE: Problems with mouse-performance. - 12/12/2010 5:36:52 AM

Fulton

Posts: 26
Joined: 9/22/2008
Status: offline

Netbook specs are:

Asus EeePC 1000HE
Intel Atom N280 Processor (1.66 GHz, FSB: 667MHz) 2 GB RAM
Intel GMA 950

Windows 7 with very few processes and services running.

Runs ok except if I zoom all the way out then back in I get black areas of the map.

_____________________________

(in reply to darrellb9)

Post #: 46

RE: Problems with mouse-performance. - 12/12/2010 1:40:25 PM

Templer_12

Posts: 1700
Joined: 1/5/2009
From: Germany
Status: offline

quote:

ORIGINAL: ignikharion

Does the beta parch definitely solve the slow clicking issue?

Had the same problem with WitP and it restrains me from buying WitE

Not to 100% yet!

_____________________________

(in reply to ignikharion)

Post #: 47

RE: Problems with mouse-performance. - 12/12/2010 1:43:03 PM

Templer_12

Posts: 1700
Joined: 1/5/2009
From: Germany
Status: offline

quote:

ORIGINAL: db99

Thanks for the quick fix guys.

Much better than before. Still have to click more than once occasionally but only a minor annoyance as opposed to something that would keep me from playing the game and regretting the money I'd just spent as it was before.

It looks like a fan-f'ing-tastic game so far btw

The same here!
Much better but not 100%.

_____________________________

(in reply to darrellb9)

Post #: 48

RE: Problems with mouse-performance. - 12/12/2010 4:25:00 PM

Bobswanson53

Posts: 12
Joined: 12/11/2010
Status: offline

Im 100% good with the patch. All my issues are solved. Thanks so much for the 4 day fix. And great game!

(in reply to Templer_12)

Post #: 49

RE: Problems with mouse-performance. - 12/12/2010 4:46:53 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

The public beta update is now posted as an attachment in the pinned public beta update thread, for anyone who had trouble downloading it from our Members Club.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Bobswanson53)

Post #: 50

RE: Problems with mouse-performance. - 12/18/2010 1:33:31 PM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

My game was working great before the new official update patch, now these mouse issues have surfaced

for me. I must hold down the mouse for quite some time to move a stack, and if I release too soon after placing the pointer in the desired location hex, then the stack simply drops off somewhere along the way. Please help.

Thanks

Marquo

(in reply to Erik Rutins)

Post #: 51

RE: Problems with mouse-performance. - 12/18/2010 2:30:39 PM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

Marquo,

What was the latest beta you tried when it was still ok?

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to mmarquo)

Post #: 52

RE: Problems with mouse-performance. - 12/18/2010 3:44:25 PM

Davekhps

Posts: 203
Joined: 12/10/2010
Status: offline

Okay, what's going on with these patches?

With each successive patch I've watched my mouse performance *degrade*, not improve. Beta 5 was bad, but 1.01 is awful. Again, units dropping out along moves (although I heard this might be due to air interdiction?), the movement paths take longer to show up, and worst of all, when moving either units or stacks (instantly, no animation), there is a 1 second or more lag to reach the end of their move. All of the above must be made with the most deliberate of mouse movements.

Unlike some, I don't recall having any mouse problems out of the box (i.e., no system performance issues, I've got a rig and RAM that ran 1.00 just fine), but now I most definitely do have issues.

(in reply to Helpless)

Post #: 53

RE: Problems with mouse-performance. - 12/18/2010 3:55:40 PM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

Hi Helpless,

I am not sure - it was on I downloaded which also helped me with the font issue. The one which is on the font thread.

Thanks

(in reply to Davekhps)

Post #: 54

RE: Problems with mouse-performance. - 12/18/2010 4:08:23 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi guys,

All the public betas are still up at ftp.matrixgames.com in the /pub/WarInTheEast folder.

Please give them a try and let us know which one works best for you in terms of mouse performance. I've noticed no degradation from 1.00 to 1.01 or across the public betas, but if you are seeing that we'll need your help to pinpoint where it started for you.

Feel free to also roll back to 1.00 and see how that works for you, there's no requirement to use a particular version if you are having issues with it.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to mmarquo)

Post #: 55

RE: Problems with mouse-performance. - 12/18/2010 4:42:23 PM

darrellb9

Posts: 147
Joined: 3/5/2006
Status: offline

I was having mouse problems with 1.00 and up through the beta 4 patch it got faster. Beta 5 was a little slower and the official 1.01, while not as slow as 1.00, is quite a bit slower yet to where I have to wait a second or two before I click the mouse or nothing happens after moving a unit.

System:
Dual p4 xeon 2.4ghz
2gb RAM
ATI Radeon x1650 w/ 512mb
Windows xp pro sp3

(in reply to Erik Rutins)

Post #: 56

RE: Problems with mouse-performance. - 12/18/2010 4:59:37 PM

Redmarkus5

Posts: 4456
Joined: 12/1/2007
From: 0.00
Status: offline

The unit's aborting their move issue is much less frequent for me after the latest update, but the delay-in-selection issue and, in particular, an issue where the selected unit becomes de-selected when I shift-click an adjacent hex to set up a deliberate attack, is a minor problem.

_____________________________

WitE2 tester, WitW, WitP, CMMO, CM2, GTOS, GTMF, WP & WPP, TOAW4, BA2

(in reply to darrellb9)

Post #: 57

RE: Problems with mouse-performance. - 12/18/2010 6:26:34 PM

mmarquo

Posts: 1376
Joined: 9/26/2000
Status: offline

Can players with different patches play pbem?

(in reply to Redmarkus5)

Post #: 58

RE: Problems with mouse-performance. - 12/18/2010 7:25:29 PM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

1.00 and 1.01 beta 1 have known problem and they are absolutely not recommended to play with. It is still not known why there is a difference reported between other versions.

quote:

Can players with different patches play pbem?

Better not to.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to mmarquo)

Post #: 59

RE: Problems with mouse-performance. - 12/19/2010 3:32:09 AM

Bobswanson53

Posts: 12
Joined: 12/11/2010
Status: offline

Can we get a time frame for a comprehensive patch? Beta2 worked good for me but the current 101 patch has me part way back to the slow original mouse performance. I guess I can go back and try and download Beta2 but this is getting a little old. Keep up the good effort.

(in reply to Helpless)

Post #: 60