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Unable to Launch game - 5/6/2011 3:52:38 AM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		Hi all,

I'm unable to even start DW-RotS. As soon as I do I get a windows fatal error, with the details below in it.
I'm running Win7 64-bit. I think it was working before I updated to ver 1.5.0.8 ... but I can't remember having it work even once since upgrading. Any ideas?

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.8
Problem Signature 03: 4d8d101c
Problem Signature 04: System
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4ca2ba90
Problem Signature 07: 3aa0
Problem Signature 08: 394
Problem Signature 09: System.ComponentModel.Win32
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Post #: 1
RE: Unable to Launch game - 5/6/2011 9:46:54 AM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Hi Runesil and welcome to the forum,

It's important to be sure it worked before applying the patch, are you positive on that? It may avoid a complete reinstall.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Runesil)
Post #: 2
RE: Unable to Launch game - 5/6/2011 11:43:49 PM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		I know it worked, as I played it quite a lot. I stopped for a bit, and at some point I applied the patch.
I think I never played it since I applied the patch though...

(in reply to Data)
Post #: 3
RE: Unable to Launch game - 5/7/2011 12:20:27 AM   
cookie monster


Posts: 1693
Joined: 5/22/2005
From: Birmingham,England
Status: offline 		have you applied a theme?

or changed something? a file?

if it ran before it should now, but if you modded something it wont work if the file is not there

(in reply to Runesil)
Post #: 4
RE: Unable to Launch game - 5/7/2011 1:06:37 AM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		Nope, no mods. As far as I know all I did was download the patch through the launcher.

I'll uninstall it and then reinstall. Probably the easiest thing to do. I'll let you know how it goes.

Cheers

(in reply to cookie monster)
Post #: 5
RE: Unable to Launch game - 5/7/2011 7:14:57 AM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Fingers crossed. I don't recall ever hearing of a patch causing problems when the game ran ok; I wonder if you've got a chance to start the game after the pause but before applying the patch. The game itself could have had a problem. In which case reinstalling is still the best way to go.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Runesil)
Post #: 6
RE: Unable to Launch game - 5/7/2011 8:00:04 AM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		Same problem after a reinstall. I completely uninstalled, then installed the normal DW. Updated to the latest ver 1.0.7.0, and then installed Return of the Shakturi.
I then checked for another update, but there was non available. When I try to launch the game now, I get the fatal error almost the same as before.

It's interesting that Problem Signature 2 looks like it would be the version of RotS ... but now it's showing 1.5.0.0, when before it was 1.5.0.8.

Did I do something in the wrong order while reinstalling? Maybe I should install RotS and then check for updates?


Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.0
Problem Signature 03: 4d07cec1
Problem Signature 04: System.Windows.Forms
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4ca2baf7
Problem Signature 07: 199a
Problem Signature 08: 2
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

< Message edited by Runesil -- 5/7/2011 8:02:38 AM >

(in reply to Data)
Post #: 7
RE: Unable to Launch game - 5/7/2011 9:13:55 AM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline
quote:

Did I do something in the wrong order while reinstalling? Maybe I should install RotS and then check for updates?


Yes, afaik you don't need to patch DW before ROTS...so install DW, ROTS and then update.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Runesil)
Post #: 8
RE: Unable to Launch game - 5/7/2011 12:36:05 PM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		Okay I'll uninstall and try it again in that order.

(in reply to Data)
Post #: 9
RE: Unable to Launch game - 5/7/2011 12:59:24 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		When you uninstall make sure than in your profile under documents and settings there is no game data left - search for code force for example. It's important before you begin the new install to delete that folder. Mine is here -> D:\Documents and Settings\DBA\Application Data\Code Force Limited\...

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Runesil)
Post #: 10
RE: Unable to Launch game - 5/7/2011 1:30:07 PM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		No luck. Same problem. Guess I'll start looking into other things being the problem.


Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.8
Problem Signature 03: 4d8d101c
Problem Signature 04: System.Windows.Forms
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4ca2baf7
Problem Signature 07: 199a
Problem Signature 08: 2
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

(in reply to Data)
Post #: 11
RE: Unable to Launch game - 5/7/2011 3:05:38 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		System.Windows.Forms? hmm, one thing I can think of and is a known problem is the .NET. Do you have only the version required by the game installed? Having multiple .NET versions has caused some install problems in the past.
Also, did you reboot after uninstall? Windows needs this to make sure it re-reads the registry.

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Runesil)
Post #: 12
RE: Unable to Launch game - 5/18/2011 12:11:22 AM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		When you started mentioning .NET framework, I had a thought. I think I upgraded to Win7 SP1, which seems to include .NET 3.5.1 updates. Could that have anything to do with it?
.NET doesn't seem to be anything which can be uninstalled on Win7 ... and I'm not sure how to go about repairing it.

I ran "sfc /scannow" which is supposed to detect problems, which found hundreds of "corrupted" files that it was unable to recover.
Not sure what I'll do about that yet, but I'll check into it.


-Rune-

(in reply to Data)
Post #: 13
RE: Unable to Launch game - 5/18/2011 5:24:07 AM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		Until then, what happens if you try to start DW in compatibility mode? let's say for xp sp2.
Good luck, Rune

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Runesil)
Post #: 14
RE: Unable to Launch game - 5/18/2011 10:39:32 AM   
cookie monster


Posts: 1693
Joined: 5/22/2005
From: Birmingham,England
Status: offline
quote:

ORIGINAL: Runesil

When you started mentioning .NET framework, I had a thought. I think I upgraded to Win7 SP1, which seems to include .NET 3.5.1 updates. Could that have anything to do with it?
.NET doesn't seem to be anything which can be uninstalled on Win7 ... and I'm not sure how to go about repairing it.

I ran "sfc /scannow" which is supposed to detect problems, which found hundreds of "corrupted" files that it was unable to recover.
Not sure what I'll do about that yet, but I'll check into it.


-Rune-


Here's the post from the tech forums stickied troubleshooting faq. It post links to make a dotnet reinstall.

I guess it's worth a try.

http://www.matrixgames.com/forums/fb.asp?m=2420701

I presume dotnet is listed under the installed windows updates of the Windows update page. Here you can see what is installed. Of course only advanced users should mess around here.

(in reply to Runesil)
Post #: 15
RE: Unable to Launch game - 5/18/2011 12:07:53 PM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		I'm not even sure where all of the errors I saw were, or if they're contributing or not. I tried to run in Compatability mode, but it didn't make any difference.

When I installed Win7 it was an "Upgrade" from XP ... which as far as I can see was just a fresh install that never deleted all the old crap from XP. Useful to have all the old files/documents around sometimes, but I suspect it left a lot of crap out there.

I'm going to do a full Format/Install of Win7 so I'm sure that I've got a completely clean system. Hopefully that works =)

-Rune-

(in reply to cookie monster)
Post #: 16
RE: Unable to Launch game - 5/18/2011 1:22:40 PM   
cookie monster


Posts: 1693
Joined: 5/22/2005
From: Birmingham,England
Status: offline
quote:

ORIGINAL: Runesil

I'm not even sure where all of the errors I saw were, or if they're contributing or not. I tried to run in Compatability mode, but it didn't make any difference.

When I installed Win7 it was an "Upgrade" from XP ... which as far as I can see was just a fresh install that never deleted all the old crap from XP. Useful to have all the old files/documents around sometimes, but I suspect it left a lot of crap out there.

I'm going to do a full Format/Install of Win7 so I'm sure that I've got a completely clean system. Hopefully that works =)

-Rune-


I wouldnt if I was you.

You will be Windows updating and rebooting for a few hours...

(in reply to Runesil)
Post #: 17
RE: Unable to Launch game - 5/18/2011 6:56:33 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		That still beats a messy upgrade. I played once with the idea of making an image once I got everything right; then, if I'd needed, I would just restore that image.
But it's feasible only when you anticipate several reinstalls....which I hope you'll not need

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to cookie monster)
Post #: 18
RE: Unable to Launch game - 5/18/2011 9:36:46 PM   
Runesil

 

Posts: 12
Joined: 11/16/2010
Status: offline 		Yeah. I sort of did that with a Norton Ghost image ... but then Norton screwed up to such an extent that I just got rid of it.
So I'm back to a clean/fresh install with a lot of installations ahead of me! lol.

It's okay, I enjoy playing with the computer .... even if i can't really play!

(in reply to Data)
Post #: 19
RE: Unable to Launch game - 5/18/2011 9:45:21 PM   
Data


Posts: 3909
Joined: 1/3/2011
Status: offline 		I know the feeling
....but I still don't want this feeling at night when I hope I'm finally done only do discover there's more to install and configure. But enough of cheering you up, hope you get past it safe and sound

_____________________________

...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....

(in reply to Runesil)
Post #: 20
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