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Invalid Serial Number - Applying New DLC Campaigns

 
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Invalid Serial Number - Applying New DLC Campaigns - 11/2/2011 9:39:12 PM   
MadmanRick


Posts: 579
Joined: 4/9/2004
From: New York City, U.S.A.
Status: offline 		Ok, I downloaded the 1.04 patch and applied it with no problems. I also purchased and downloaded both of the new DLC campaigns, but each time I attempt to install them, I get an error message that my serial number is invalid. I had obtained my serial number from the information stored on my account on the Matrix website and the serial number worked for the patch. Why won't it work with the campaigns? Please help?

Rick

P.S. I've duplicated this post on the Slitherine forums as well, in an attept to get some help asap!

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"Our lives begin to end the moment we become silent about things that matter". Dr. Martin Luther King, Jr.
Post #: 1
RE: Invalid Serial Number - Applying New DLC Campaigns - 11/2/2011 9:39:52 PM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		Each DLC has its own set of serials. You need to use the new one you were supplied.

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Iain McNeil
Director
Matrix Games

(in reply to MadmanRick)
Post #: 2
RE: Invalid Serial Number - Applying New DLC Campaigns - 11/2/2011 9:50:41 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi Rick,

As Iain said, you should have three serial numbers now. One for Panzer Corps and one for each of the DLCs. If you use the one for each DLC with that DLC it should work fine.

Regards,

- Erik


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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to IainMcNeil)
Post #: 3
RE: Invalid Serial Number - Applying New DLC Campaigns - 11/3/2011 10:50:39 PM   
MadmanRick


Posts: 579
Joined: 4/9/2004
From: New York City, U.S.A.
Status: offline 		Indeed, as predicted everything is fine now!

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"Our lives begin to end the moment we become silent about things that matter". Dr. Martin Luther King, Jr.

(in reply to Erik Rutins)
Post #: 4
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