Game won't run

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Game won't run

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Game won't run - 12/9/2011 6:19:34 PM

uk4caster

Posts: 12
Joined: 7/19/2006
Status: offline

I've tried all sorts of installs, reinstalls but I always get windows message 'Distant Worlds has stopped working' before anything appears.

Post #: 1

RE: Game won't run - 12/9/2011 6:53:23 PM

cookie monster

Posts: 1693
Joined: 5/22/2005
From: Birmingham,England
Status: offline

do you have internet explorer and windows media player installed ?

you need them

(in reply to uk4caster)

Post #: 2

RE: Game won't run - 12/12/2011 1:29:06 AM

elliotg

Posts: 3597
Joined: 9/10/2007
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quote:

ORIGINAL: uk4caster
I've tried all sorts of installs, reinstalls but I always get windows message 'Distant Worlds has stopped working' before anything appears.

Can you please check for the Distant Worlds crash dump file at the following location and post the contents here.

C:\Users\[YOURUSERNAME]\AppData\Roaming\Code Force Limited\Distant Worlds\1.7.0.6\DW_CrashDump.txt

(or similar location if using a different version, e.g. C:\Users\[YOURUSERNAME]\AppData\Roaming\Code Force Limited\Distant Worlds\1.7.0.0\DW_CrashDump.txt)

(in reply to uk4caster)

Post #: 3

RE: Game won't run - 12/12/2011 6:07:05 PM

uk4caster

Posts: 12
Joined: 7/19/2006
Status: offline

There is no crash dump file I can find. I have IE9 and windows media player BUT I have had a problem where only 64 bit IE runs, if I click 32 bit nothing happens (no error message etc, nothing) I wonder if that could be related. I've tried fixing it by uninstalling and re installing internet explorer with no luck

(in reply to elliotg)

Post #: 4

RE: Game won't run - 12/12/2011 6:08:01 PM

cookie monster

Posts: 1693
Joined: 5/22/2005
From: Birmingham,England
Status: offline

i think your IE is the problem!

(in reply to uk4caster)

Post #: 5

RE: Game won't run - 12/12/2011 6:24:17 PM

uk4caster

Posts: 12
Joined: 7/19/2006
Status: offline

I agree.....just wish I knew how to fix it. Any ideas anyone?

(in reply to cookie monster)

Post #: 6

RE: Game won't run - 12/13/2011 12:43:21 AM

elliotg

Posts: 3597
Joined: 9/10/2007
Status: offline

quote:

ORIGINAL: uk4caster
I agree.....just wish I knew how to fix it. Any ideas anyone?

The missing 32-bit version of IE is almost definitely the problem here.

This link explains how to install 32-bit IE9 on Windows 7 64-bit:

http://www.zdnet.com/blog/networking/installing-32-bit-ie-9-on-64-bit-windows/802

(in reply to uk4caster)

Post #: 7

RE: Game won't run - 12/13/2011 3:58:26 AM

dbd1963

Posts: 4
Joined: 7/28/2010
Status: offline

I have the same problem it seems. I did copy this from the error message:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.7.0.6
Problem Signature 03: 4ee15118
Problem Signature 04: System.Drawing
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4ca2bad4
Problem Signature 07: 144
Problem Signature 08: 14
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

(in reply to elliotg)

Post #: 8

RE: Game won't run - 12/13/2011 4:05:14 AM

dbd1963

Posts: 4
Joined: 7/28/2010
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It looks to me like my issue is the same as the one in this thread:

http://www.matrixgames.com/forums/tm.asp?m=2981923

(in reply to dbd1963)

Post #: 9

RE: Game won't run - 12/13/2011 3:24:33 PM

uk4caster

Posts: 12
Joined: 7/19/2006
Status: offline

I've already done the uninstall reinstall ie9 routine but ie9 32bit still seems missing?

(in reply to dbd1963)

Post #: 10

RE: Game won't run - 12/13/2011 9:44:31 PM

elliotg

Posts: 3597
Joined: 9/10/2007
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quote:

ORIGINAL: uk4caster
I've already done the uninstall reinstall ie9 routine but ie9 32bit still seems missing?

Does the file C:\Program Files (x86)\Internet Explorer\iexplore.exe exist on your machine? If so, when you double-click iexplore.exe, does it launch IE?

(in reply to uk4caster)

Post #: 11

RE: Game won't run - 12/14/2011 12:37:29 PM

uk4caster

Posts: 12
Joined: 7/19/2006
Status: offline

iexplore.exe exists but nothing happens when I click on it.

(in reply to elliotg)

Post #: 12

RE: Game won't run - 12/14/2011 9:32:17 PM

elliotg

Posts: 3597
Joined: 9/10/2007
Status: offline

quote:

ORIGINAL: uk4caster
iexplore.exe exists but nothing happens when I click on it.

If you're willing to try a third-party tool, this one claims to be able to fix IE-related issues that sound very much like the ones you are experiencing:

http://majorgeeks.com/SF_IE_Restorator_d6521.html

All disclaimers apply, but looks legit.

Otherwise you could try the first two answers in this Microsoft forum:
http://answers.microsoft.com/en-us/ie/forum/ie8-windows_vista/vista-64-bit-ie8-32-bit-will-not-open-but-64-bit/930c4774-98e5-4253-8b47-d8c9e7334dfa

(in reply to uk4caster)

Post #: 13

RE: Game won't run - 12/15/2011 10:54:18 AM

uk4caster

Posts: 12
Joined: 7/19/2006
Status: offline

Tried all these helpful suggestions but it still won't run! Think I may have to give up.

(in reply to elliotg)

Post #: 14

RE: Game won't run - 12/15/2011 12:35:52 PM

Vampyrebe

Posts: 19
Joined: 12/13/2011
Status: offline

Hey there,

Even if this sounds weird, could you just try this one for me ? I had something similar to your case, but it is all now working perfectly...

Try this please :
- desinstall the game
- remove folders c:matrix games
- empty trash
- install it on the desktop...

Does it work there ?

I know this is truly weird, but I had an issue of this kind, and just by installing it on the destkop makes it work... Please, before giving it up, try installing it on the desktop and let me know if this works also for you :-)

(in reply to uk4caster)

Post #: 15

RE: Game won't run - 5/16/2013 3:56:23 AM

Ajack58

Posts: 8
Joined: 5/16/2013
Status: offline

quote:

ORIGINAL: Vampyrebe

Hey there,

Even if this sounds weird, could you just try this one for me ? I had something similar to your case, but it is all now working perfectly...

Try this please :
- desinstall the game
- remove folders c:matrix games
- empty trash
- install it on the desktop...

Does it work there ?

I know this is truly weird, but I had an issue of this kind, and just by installing it on the destkop makes it work... Please, before giving it up, try installing it on the desktop and let me know if this works also for you :-)

I had the same problem and was going to give up but I tried this and it sure worked! My question is why because this method leaves a very cluttered desktop.

(in reply to Vampyrebe)

Post #: 16

RE: Game won't run - 5/16/2013 11:49:28 AM

WoodMan

Posts: 1345
Joined: 6/2/2010
From: Ol' Blighty
Status: offline

To the guy above, where was the game installed previously? Was it in Program Files or Program Files(x86)? Or was it just in C:Matrix Games?

I only ask because Program Files and Program Files(x86) are not good places to install games especially if you have UAC enabled (which you should, I learned that the hard way in the past) or are not the administrator log-in. Because DW requests UAC confirmation every single time I try to run it I imagine it is not a good game to have installed in Program Files or Program Files(x86) which may be why it works on your desktop, *if* you had it in one of those locations before.

If this is the case, install your games to C:\Games rather than C:\Program Files(x86) in the future.

_____________________________

"My body may be confined to this chair, but my mind is free to explore the universe" - Stephen Hawking

(in reply to Ajack58)

Post #: 17

RE: Game won't run - 5/27/2013 11:59:16 PM

Ajack58

Posts: 8
Joined: 5/16/2013
Status: offline

quote:

ORIGINAL: WoodMan

To the guy above, where was the game installed previously? Was it in Program Files or Program Files(x86)? Or was it just in C:Matrix Games?

I only ask because Program Files and Program Files(x86) are not good places to install games especially if you have UAC enabled (which you should, I learned that the hard way in the past) or are not the administrator log-in. Because DW requests UAC confirmation every single time I try to run it I imagine it is not a good game to have installed in Program Files or Program Files(x86) which may be why it works on your desktop, *if* you had it in one of those locations before.

If this is the case, install your games to C:\Games rather than C:\Program Files(x86) in the future.

I actually installed it on my E:drive and I'm fairly certain it was Matrix or whatever the default without using Program Files. It's possible I used E:\Program Files\"?". I'll try it again when I get the chance; hope you're right. Thanks!

(in reply to WoodMan)

Post #: 18