HELLLOOOOO!!!! TrueUpdate Prob post v2.0 install!!!!!

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HELLLOOOOO!!!! TrueUpdate Prob post v2.0 install!!!!!

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Uncommon Valor - Campaign for the South Pacific >> Tech Support >> HELLLOOOOO!!!! TrueUpdate Prob post v2.0 install!!!!!

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HELLLOOOOO!!!! TrueUpdate Prob post v2.0 install!!!!! - 11/18/2002 11:23:14 PM

PRchrdsn

Posts: 6
Joined: 8/27/2002
From: Santa Rosa, CA, USA
Status: offline

I tried posting earlier in the regular forum and got no response.

I figured I messed up and should have posted in a bug report forum, so I looked for one that seemed appropriate and chose one about v2.0 Installations.....

STILL NO RESPONSE!!!!

I haven't wanted to get upset as I know that you guys have given a lot of support to this product already, but all I want is a recognition/denial that something like what I am describing is a problem! If it isn't then what should I do? How can I get any updates after 2.0? Or is this a subtle way of saying that there aren't going to be ANY further updating, so don't need to bother with this. Anyway, .... once more into the breech!

"An earlier post in the regular forum mentioned that the TrueUpdate function no longer worked AFTER applying the v2.0 update. I have found this to be true for me also, and posted my install problem to the regular forum in the same thread (can't remember right now which thread). I haven't seen a response on the other forum to either post, so I am moving it to this forum in hopes of getting a response.

It appears that the patch couldn't replace start.exe while executing, so it said to choose cancel to replace on next reboot. start.exe is the app with the TrueUpdate link, and it appears that the new app has the TrueUpdate link associated with a file called TrueUpdate.exe, which is nowhere to be found on my hard drive. The actual program was updated to version 2.00 and appears to run fine, but what's up with TrueUpdate?

I found a program in the installation folder (default) that is called Update_UV.exe. This program is the updater, at least the one that I have been familiar with when choosing TrueUpdater from the Game Menu. It works in conjunction with the Settings.ini file to determine which is the latest installation. The Settings.ini file was not updated by the installation of v2.00. If I manually edit the settings.ini file, then it acts okay, but I suspect that the TrueUpdate.exe file is supposed to check the registry to determine the currently installed version. I suspect that the patch either did not contain the TrueUpdate.exe file, or that it failed to install it. Any answers to this?"

Like I said, I am not looking for massive amounts of effort to correct this, just an acknowledgement that either the patch did not apply correctly (in which case, do I have to reinstall/repatch to get to v2.0?), or that there is a problem in the patch. If there are to be no further updates to UV, I can live with that, as the level of support to this point has been great( :cool: ) and I recognize the need to move on and concentrate on new products. I don't think, however, that if you are allowing new posts to a forum that it is too much to ask that they be responded to. Thanks for your time and effort responding to this post and for the game in general.

Post #: 1

- 11/19/2002 3:08:42 AM

Paul Vebber

Posts: 11430
Joined: 3/29/2000
From: Portsmouth RI
Status: offline

YOu should have a file labled "updates" (or maybe its Patches...I don;t have teh game on the PC I'm at...) in any case the 2.o upgrade should be in that file. IF not go to the downloads page of the matrix site and download it into that folder. Then with the menu that says "PLAY UNCOMMON VALOR" and exit it so there are no uncommon valor related programs running. Then execute the 2.0 patch. IT should properly update the start.exe and related info.

IT worked for me anyway...

We are currently working on a 2.01 patch to correct a couple things as discussed elsewhere.

(in reply to PRchrdsn)

Post #: 2

- 11/19/2002 7:07:09 AM

David Heath

Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline

OK we made a mistake when we made the new install program. Please rename "Update-UV.cli and Update-UV.exe" to TrueUpdate.cli and TrueUpdate.exe

This files can be found in the main Uncommon Valor directory.

(in reply to PRchrdsn)

Post #: 3

Thanks! - 11/19/2002 8:09:10 AM

Adam Parker

Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline

David thanks, I will try this too. As when I reloaded UV and manually applied the 2.0 patch as above, my True Update now wants to re-download 2.0 all over again.

This should by-pass that. Hopefully:p

_____________________________

(in reply to PRchrdsn)

Post #: 4

David tried your suggestion but no change - 11/23/2002 5:17:20 PM

Adam Parker

Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline

David I've renamed the files as suggested however, True Update searches for a new patch and tells me I still need to re-download the full 42meg 2.0 though 2.0 is already applied to my game.

Any thing else I can do?

Thanks,
Adam.

_____________________________

(in reply to PRchrdsn)

Post #: 5

That worked for me! - 11/23/2002 10:23:46 PM

PRchrdsn

Posts: 6
Joined: 8/27/2002
From: Santa Rosa, CA, USA
Status: offline

Thanks very much, Dave. The renamed files work exactly as the updater did for the previous versions. I appreciate the time and effort that you guys have put into this product. I will DEFINITELY be a WITP customer!

(in reply to PRchrdsn)

Post #: 6

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Uncommon Valor - Campaign for the South Pacific >> Tech Support >> HELLLOOOOO!!!! TrueUpdate Prob post v2.0 install!!!!!

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