Help please - Game CTD

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Help please - Game CTD

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Help please - Game CTD - 7/22/2012 10:11:28 PM

IronDuke_slith

Posts: 1595
Joined: 6/30/2002
From: Manchester, UK
Status: offline

Does this mean anything to anyone?

My game has suddenly started crashing.

It happened a couple of times in .13. I then just patched to .14 and the same thing has happened. Generally happens the first time combat is initiated on a turn, although I think it can take two or three combats to happen.

Any help much appreciated. The only change I have made recently system wise (it was used to be very stable as a game) is upgrade to a bigger wide screen monitor. The last monitor was not wide screen, could this be causing a problem?

Problem signature:
Problem Event Name: APPCRASH
Application Name: WarInTheEast.exe
Application Version: 1.0.6.14
Application Timestamp: 4ff80b72
Fault Module Name: WarInTheEast.exe
Fault Module Version: 1.0.6.14
Fault Module Timestamp: 4ff80b72
Exception Code: c0000094
Exception Offset: 000b8b3d
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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Post #: 1

RE: Help please - Game CTD - 7/22/2012 11:21:05 PM

Apollo11

Posts: 24082
Joined: 6/7/2001
From: Zagreb, Croatia
Status: offline

Hi all,

Please update to most recent version - your version is very old and outdated!

Leo "Apollo11"

_____________________________

Prior Preparation & Planning Prevents Pathetically Poor Performance!

A & B: WitW, WitE, WbtS, GGWaW, GGWaW2-AWD, HttR, CotA, BftB, CF
P: UV, WitP, WitP-AE

(in reply to IronDuke_slith)

Post #: 2

RE: Help please - Game CTD - 7/22/2012 11:28:32 PM

IronDuke_slith

Posts: 1595
Joined: 6/30/2002
From: Manchester, UK
Status: offline

quote:

ORIGINAL: Apollo11

Hi all,

Please update to most recent version - your version is very old and outdated!

Leo "Apollo11"

Leo,

The version I am using is the .14 patch that was recently released in the members area. I am completely up to date.

Having done some tinkering around, interestingly, I am yet to have it following the deletion of the pref and dat files from the saved game folder.

Regards,
ID

_____________________________

(in reply to Apollo11)

Post #: 3

RE: Help please - Game CTD - 7/23/2012 7:31:17 AM

Apollo11

Posts: 24082
Joined: 6/7/2001
From: Zagreb, Croatia
Status: offline

Hi all,

quote:

ORIGINAL: IronDuke

quote:

ORIGINAL: Apollo11

Please update to most recent version - your version is very old and outdated!

Leo,

The version I am using is the .14 patch that was recently released in the members area. I am completely up to date.

Having done some tinkering around, interestingly, I am yet to have it following the deletion of the pref and dat files from the saved game folder.

Regards,
ID

Opps... I was thinking of our internal ALPHA WitW (that one is v0.38)... sorry... yes... the WitE v1.06.14 is the latest one...

Leo "Apollo11"

_____________________________

Prior Preparation & Planning Prevents Pathetically Poor Performance!

A & B: WitW, WitE, WbtS, GGWaW, GGWaW2-AWD, HttR, CotA, BftB, CF
P: UV, WitP, WitP-AE

(in reply to IronDuke_slith)

Post #: 4

RE: Help please - Game CTD - 7/23/2012 10:33:41 AM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

When it exactly happens? Is it repeatable? If yes, does it happens with other saves/scenarios?

Did you try to disable sounds? (copy sound folder)

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to IronDuke_slith)

Post #: 5

RE: Help please - Game CTD - 7/23/2012 11:36:37 AM

IronDuke_slith

Posts: 1595
Joined: 6/30/2002
From: Manchester, UK
Status: offline

quote:

ORIGINAL: Helpless

When it exactly happens? Is it repeatable? If yes, does it happens with other saves/scenarios?

Did you try to disable sounds? (copy sound folder)

It was repeatable, but it seems to have stopped since I deleted the .dat and .pref files from the saves folder. It was mainly with the alternate 41 campaign, but it happened once with the vanilla 41-45 campaign as well.

I'll be playing extensively this evening, so I'll try to get it to happen again, but with a bit of luck, something I have done has sorted it out.

I appreciate your response, though.

Regards,
John.

_____________________________

(in reply to Helpless)

Post #: 6