Login problems

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micha1100

Posts: 91
Joined: 12/26/2008
From: Germany
Status: offline

Ever since I have my new computer at home I cannot seem to login to the Matrixgames forum (my Matrixgames account works, only the forum is affected). I always get the message that I entered the security code incorrectly, even when I'm absolutely certain I got it right. It's not really a big problem as I don't post much and when I have to I can do it from another computer, but it still annoys me. Does anyone have an idea what the problem might be?

Post #: 1

RE: Login problems - 8/3/2012 3:04:09 PM

parusski

Posts: 4804
Joined: 5/8/2000
From: Jackson Tn
Status: offline

Are you sure you are using the correct letter case? I just logged out on my pc and logged back in with no problem.

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(in reply to micha1100)

Post #: 2

RE: Login problems - 8/3/2012 3:09:51 PM

micha1100

Posts: 91
Joined: 12/26/2008
From: Germany
Status: offline

I'm certain that the forum is fine, it must be something to do with my new (well, already several months old now) computer, perhaps some setting.

(in reply to parusski)

Post #: 3

RE: Login problems - 8/3/2012 3:29:03 PM

junk2drive

Posts: 12907
Joined: 6/27/2002
From: Arizona West Coast
Status: offline

Your new computer may not have some font installed that used to be included by default. As parusski suggested, I have to use caps in the member area login.

(in reply to micha1100)

Post #: 4

RE: Login problems - 8/3/2012 5:06:19 PM

planner 3

Posts: 616
Joined: 3/7/2008
Status: offline

micha did u change ISP's in the past few days? For some odd reason MATRIX doesn't recognize a new/different ISP and you have to re-enter with new sign-in name and pw. WHY ? I'll be dammed if I know but it's happened to me and some others. They tried (MATRIX) to resolve/assist with this problem and still no joy in mudville.