Login problems (Full Version)

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micha1100 -> Login problems (8/3/2012 2:34:41 PM)

Ever since I have my new computer at home I cannot seem to login to the Matrixgames forum (my Matrixgames account works, only the forum is affected). I always get the message that I entered the security code incorrectly, even when I'm absolutely certain I got it right. It's not really a big problem as I don't post much and when I have to I can do it from another computer, but it still annoys me. Does anyone have an idea what the problem might be?




parusski -> RE: Login problems (8/3/2012 3:04:09 PM)

Are you sure you are using the correct letter case? I just logged out on my pc and logged back in with no problem.




micha1100 -> RE: Login problems (8/3/2012 3:09:51 PM)

I'm certain that the forum is fine, it must be something to do with my new (well, already several months old now) computer, perhaps some setting.




junk2drive -> RE: Login problems (8/3/2012 3:29:03 PM)

Your new computer may not have some font installed that used to be included by default. As parusski suggested, I have to use caps in the member area login.




planner 3 -> RE: Login problems (8/3/2012 5:06:19 PM)

micha did u change ISP's in the past few days? For some odd reason MATRIX doesn't recognize a new/different ISP and you have to re-enter with new sign-in name and pw. WHY ? I'll be dammed if I know but it's happened to me and some others. They tried (MATRIX) to resolve/assist with this problem and still no joy in mudville.[sm=comp16.gif][sm=character0272.gif]




parusski -> RE: Login problems (8/3/2012 7:51:11 PM)

micha1100, here is the current suggestion from the Matrix help desk that might help you.



[image]local://upfiles/191/7DF622496D554CC6888873CFAB2C7E97.gif[/image]




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