BA Doesnt work after Patch Attempt

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BA Doesnt work after Patch Attempt

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All Forums >> [New Releases from Matrix Games] >> Battle Academy Series >> Battle Academy >> Tech Support >> BA Doesnt work after Patch Attempt

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BA Doesnt work after Patch Attempt - 7/11/2012 3:32:55 AM

elcidce

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline

Patch problems.
I reinstalled my copy recently after updating to Win 7. I had a ver 1.6 installer. It seemed to be working properly. I recently downloaded and installed the new patch and it failed to update the game sayiong I have to reinstall the game. I downloaded the patch again and installed it. I received the same message.

Any advice? Thanks.

_____________________________

The Citadel
G Company
Class of 1991

Post #: 1

RE: BA Doesnt work after Patch Attempt - 7/11/2012 5:10:40 AM

PipFromSlitherine

Posts: 1446
Joined: 6/23/2010
Status: offline

I've answered the thread you started on the Slitherine forums, so we can deal with it there.

Cheers

Pip

(in reply to elcidce)

Post #: 2

RE: BA Doesnt work after Patch Attempt - 7/12/2012 2:24:00 AM

elcidce

Posts: 198
Joined: 7/2/2004
From: Lugoff, SC
Status: offline

thanks!

_____________________________

The Citadel
G Company
Class of 1991

(in reply to PipFromSlitherine)

Post #: 3

RE: BA Doesnt work after Patch Attempt - 10/17/2012 7:27:07 PM

Mucki

Posts: 4
Joined: 10/12/2012
Status: offline

Can I just use this forum to post my 2 problems, please?

1st - have also that problem that I installed BA - runs fine -- asks for patch (also to be able to go online for play) -- after the patch it doesn't start anymore and tells me to reinstall. Did so - no success.

2nd - registered to the Slitherine forum to follow that thread there -- it is impossible for me to login there. I found somewhere on that site an email-address to contact if problems show up - seems not working either.

TIA
Hannes

(in reply to elcidce)

Post #: 4

RE: BA Doesnt work after Patch Attempt - 10/18/2012 3:55:39 PM

PipFromSlitherine

Posts: 1446
Joined: 6/23/2010
Status: offline

If you uninstall the game and then do a reinstall, does it work correctly?

When you run the patcher, is the folder it attempts to install the patch to the correct one?

Cheers

Pip

(in reply to Mucki)

Post #: 5

RE: BA Doesnt work after Patch Attempt - 10/18/2012 7:05:10 PM

Mucki

Posts: 4
Joined: 10/12/2012
Status: offline

Yes, I reinstalled the basic game and I can play it - offline.

Yes, it wants to install it there:
C:\Programme\Slitherine\Battle Academy

And BA starts from there:
C:\Programme\Slitherine\Battle Academy\BA.exe

(in reply to PipFromSlitherine)

Post #: 6

RE: BA Doesnt work after Patch Attempt - 10/19/2012 3:35:47 PM

PipFromSlitherine

Posts: 1446
Joined: 6/23/2010
Status: offline

OK - so try and install the patch again, but be watch where it attempts to place the patch files and ensure that it is the same folder as your install. We have seen a very rate bug happen where it places the files incorrectly, but this is usually only where people have moved the install folder around post install, which doesn't seem to be the case here.

Cheers

Pip

(in reply to Mucki)

Post #: 7

RE: BA Doesnt work after Patch Attempt - 11/11/2012 8:05:51 PM

Mucki

Posts: 4
Joined: 10/12/2012
Status: offline

Sorry, I was out of town.

Started patch - it wants to get installed in C:\Programme\Slitherine\Battle Academy -- so this would be correct too.

What can I check next please?

(in reply to PipFromSlitherine)

Post #: 8

RE: BA Doesnt work after Patch Attempt - 11/13/2012 9:27:36 PM

PipFromSlitherine

Posts: 1446
Joined: 6/23/2010
Status: offline

Please email support@slitherine.co.uk and ask for a new installer. Perhaps the older installer is doing something on your system that is messing things up.

Also, can you give details of the exact error message you are seeing when you attempt to run the game after the patch.

Cheers

Pip

(in reply to Mucki)

Post #: 9

RE: BA Doesnt work after Patch Attempt - 3/2/2013 7:59:43 AM

Mucki

Posts: 4
Joined: 10/12/2012
Status: offline

He Pip!

Paulo asked me to come back to you here and hope for further support.

Situation: I have dropped my former PC and switched to an MAC running Windows using Parallels 7 with Windows XP running in the VM.
Battles runs fine, till I update :(

Help!
Hannes

(in reply to PipFromSlitherine)

Post #: 10

RE: BA Doesnt work after Patch Attempt - 3/4/2013 5:08:17 PM

PipFromSlitherine

Posts: 1446
Joined: 6/23/2010
Status: offline

The latest (2.0.7) update is a full update (that is, includes all the files).

What expansions etc do you have installed? What version of the installer do you use to install the game initially?

And what exactly is the error message you are getting when you run the patch installer.

Cheers

Pip

(in reply to Mucki)

Post #: 11