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Norton blocks the game

 
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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Panthers in the Fog >> Tech Support >> Norton blocks the game Page: [1]
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Norton blocks the game - 11/25/2012 2:22:09 PM   
U2


Posts: 3332
Joined: 7/17/2001
From: Västerås,Sweden
Status: offline 		It does not even put it in quaratine so I can't follow the guide posted to fix this problem. It removes it without giving me the option to restore.

Help please.

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Post #: 1
RE: Norton blocks the game - 11/25/2012 2:39:27 PM   
viperdave

 

Posts: 52
Joined: 4/13/2011
Status: offline 		I have found this situation with norton antivirus. Norton does not like matrix games downloads ( usually to few downloads-- i dont know why matrix does not fix the problem with their website authentication with norton but thats another issue). Anyways this happens about 75 perecent of the games i download from matrix games. I have sent messages to matrix and the only solution i found that works. I know this is going to sound crazy, but i have to turn OFF NORTON program and download the game then turn ON Norton program run my antivirus and hope my computer did not get hack. So far its worked, at least i think it has, i have not seen any money disapear from my bank accounts yet. I really did not like turning my antivirus off but i finnaly gave in and did. Its a choice you have to make.
dave

(in reply to U2)
Post #: 2
RE: Norton blocks the game - 11/25/2012 2:42:10 PM   
U2


Posts: 3332
Joined: 7/17/2001
From: Västerås,Sweden
Status: offline 		Thanks. I have turned off the downloader safety and hope that works. If not I'll have to turn the entire Norton off just like you said.

This is my second Matrix game in a row to have this problem and I'm getting very tired of it. Last time Norton fixed it for me.

Fix it Matrix?

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(in reply to viperdave)
Post #: 3
RE: Norton blocks the game - 11/26/2012 10:56:24 AM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		Hi U2 - the issue is Norton and it is well known. They decide what to block and what not to block. We have absolutely no control over it.

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Iain McNeil
Director
Matrix Games

(in reply to U2)
Post #: 4
RE: Norton blocks the game - 11/26/2012 2:56:32 PM   
berndn

 

Posts: 206
Joined: 1/5/2007
Status: offline 		It would help if you would sign the binaries and this would also helps to ensure that the download isn't corrupt Ian.

(in reply to IainMcNeil)
Post #: 5
RE: Norton blocks the game - 11/26/2012 8:10:36 PM   
IainMcNeil


Posts: 2804
Joined: 10/26/2004
From: London
Status: offline 		Thats is on our wish list but we haven't had time to do that yet. It might help but wont solve the problems :(

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Iain McNeil
Director
Matrix Games

(in reply to berndn)
Post #: 6
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