Redowload of Distant World

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Redowload of Distant World

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All Forums >> [New Releases from Matrix Games] >> Distant Worlds 1 Series >> Tech Support >> Redowload of Distant World

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Redowload of Distant World - 3/24/2013 8:57:19 PM

Woozywyvern

Posts: 3
Joined: 3/25/2010
Status: offline

Hi

Had a major computer crash and want to download the games again. I have all three of my serial numbers, but the members area only shows me the download links for the two expansions?

Where can I get a link to download the base game?

Thanks

Mark

Post #: 1

RE: Redowload of Distant World - 3/24/2013 10:49:02 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Hi Mark,

We do offer unlimited re-downloads. If you're logged into your Site/Members Club account when you purchase (which is separate from your forum account) then the game is automatically registered and you can automatically re-download the full game via requesting a download in the Members Club. However, if you're not logged in when you purchase, then you have to request a new download link through our Help Desk. They respond within 24 hours and will be happy to send you a new link for any or all games that you purchased and wish to re-download. Just give them enough info to find your order.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC