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[FIXED v1.05] Minor error during installing

 
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[FIXED v1.05] Minor error during installing - 9/24/2013 7:16:02 PM   
e2204588

 

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Encoding problem. Probably, these files need to be renamed.




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< Message edited by Sunburn -- 1/2/2015 7:06:11 PM >
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RE: Minor error during installing - 9/24/2013 7:32:12 PM   
Gerry Edwards


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It sounds like there may have been son corruption during download. Please uninstall and delete the game directory. The re-download the file and reinstall.


Gerry

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RE: Minor error during installing - 9/24/2013 7:39:25 PM   
Erik Rutins

 

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Hi fool12342000,

Were you seeing these messages during installation? Could you post a DxDiag file for us please and also tell us which language and regional settings you are using?

Regards,

- Erik


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RE: Minor error during installing - 9/24/2013 7:44:21 PM   
Jakob Wedman

 

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What is the language of you operating system fool12342000?

I think that you're right that it doesn't like ç, ë, á or é. I've logged the bad file name.

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RE: Minor error during installing - 9/24/2013 11:25:36 PM   
VPaulus

 

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Windows installed in some languages may not accept those kind of characters and cause that error. For example Korean.

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RE: Minor error during installing - 9/24/2013 11:40:22 PM   
mikmykWS

 

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Did this stop the install or where you able to complete it?

Mike

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RE: Minor error during installing - 9/25/2013 2:08:59 AM   
e2204588

 

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No, it did not.

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RE: Minor error during installing - 9/25/2013 2:12:17 AM   
mikmykWS

 

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Sorry want to make sure you're taken care of. So it installed or it did not install?

Mike

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RE: Minor error during installing - 9/25/2013 4:16:54 AM   
e2204588

 

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Oh, sorry.
It did not interrupt my installation.

Just missing 9 inst for importing.

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Post #: 9
RE: Minor error during installing - 9/25/2013 6:09:07 AM   
born2run

 

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I Just Buy the Game and When I Install, I Got the same fool12342000 Case.
During installation some file name error (in sereen "...?....")occors and Not Complete Install. (Some file create in the target folder)
Go to the fold and execute the "command.exe", then ~~~ some.file missing... such as message Occur.
Win 7 installed PC and my Languase setting is "Korean"
I Changed the Language Setting to English.... the result is same....
What can i do?

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RE: Minor error during installing - 9/25/2013 3:40:26 PM   
Erik Rutins

 

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If you change both the language and region settings to US English, does it make any difference? We're looking into this, but it may require a hotfix update.

Regards,

- Erik


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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RE: Minor error during installing - 9/25/2013 4:40:10 PM   
K.F.

 

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I have the same case as fool12342000.

My system is windows 7 and the language setting is "Traditation Chinese"

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Post #: 12
RE: Minor error during installing - 9/26/2013 8:11:06 AM   
born2run

 

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I found the Solution.
In Win 7 PC, go to Language setting Menu.
There are four taps (format, location, keyboard, Admin Option... something like this)
Go to last tap (Admin option).
There are two Buttons (config, system Locale .... something like this)
Maybe Your system locale is "Korean", "Chinese"....etc
Click 'Change system Locale" Button and Choose "English"
Reboot Your Pc and Install The Game (This time the installation will be Ok)
Go to Language setting menu and goback your original system locale (Korean, Chinese)
Paly The Gmae !!!

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Post #: 13
RE: Minor error during installing - 9/26/2013 3:07:59 PM   
K.F.

 

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Dear Born2run,

I can install the program by your suggested method.

Thanks a lot.

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Post #: 14
RE: Minor error during installing - 1/2/2015 6:05:05 PM   
Dimitris

 

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This has been fixed by v1.05.

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