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Shipping when? - 11/11/2013 7:40:25 PM   
bushybonbon

 

Posts: 18
Joined: 5/23/2013
Status: offline 		I ordered on release day....so I'm curious when Matrix is gonna start shipping out the WIF physical copies....
Post #: 1
RE: Shipping when? - 11/11/2013 7:46:22 PM   
sanderz

 

Posts: 862
Joined: 1/8/2009
From: Devon, England
Status: offline 		my email said:
quote:


A copy of the books and DVD, and if you ordered the Maps the map pack as well, will ship out to you within 2 business days of the order date. You will receive separate notifications upon shipment and delivery of your order


i haven't received notice its been shipped yet though

(in reply to bushybonbon)
Post #: 2
RE: Shipping when? - 11/11/2013 7:58:50 PM   
Rekm41


Posts: 561
Joined: 8/8/2004
From: Canada EH!
Status: offline 		I have not received anything either.

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Post #: 3
RE: Shipping when? - 11/11/2013 8:02:11 PM   
sanderz

 

Posts: 862
Joined: 1/8/2009
From: Devon, England
Status: offline 		maybe we can get a refund for them breaking their promise

(in reply to Rekm41)
Post #: 4
RE: Shipping when? - 11/11/2013 8:05:34 PM   
lecrop


Posts: 412
Joined: 4/14/2009
Status: offline 		Same here, no notice.

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Post #: 5
RE: Shipping when? - 11/11/2013 8:10:25 PM   
FroBodine


Posts: 872
Joined: 5/5/2007
From: Brentwood, California (not the OJ one)
Status: offline 		Well, it came out last Thursday. Today is a US holiday, Veteran's Day. Hopefully Matrix Games is working and they will start shipping today. But, it may be tomorrow.

I am impatient too, and want my copy! Hopefully Matrix will respond with an actual release schedule for folks who ordered up to now.

(in reply to lecrop)
Post #: 6
RE: Shipping when? - 11/11/2013 8:10:30 PM   
Grim.Reaper


Posts: 1355
Joined: 12/31/2009
Status: offline 		They might still have a day.....the order info says within 2 business days.

Assuming you bought on release day.....

- Thursday November 7th, Game Released
- Friday, November 8th, Business Day
- Saturday, November 9th, Not a Business Day
- Sunday, November 10th, Not a Business Day
- Monday, November 11th, I don't believe considered a business day in the USA (assuming that is where Matrix is) because of Veteran's Day
- Tuesday, November 12th, Business Day

So I am thinking if you don't receive a ship noticed by the end of Tuesday, November 12th, then maybe there is a case:)

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Post #: 7
RE: Shipping when? - 11/11/2013 10:06:46 PM   
Dorb


Posts: 371
Joined: 10/8/2013
From: Ohio
Status: offline 		Usually get email with tracker info and my stuff in 2-3 days. So far not even a peep. No worries or hurries.

(in reply to Grim.Reaper)
Post #: 8
RE: Shipping when? - 11/12/2013 4:01:27 PM   
dougb

 

Posts: 144
Joined: 4/5/2009
Status: offline 		Curious if anbody has gotten an email indicating shipping yet?

Doug

(in reply to Dorb)
Post #: 9
RE: Shipping when? - 11/12/2013 4:23:03 PM   
FroBodine


Posts: 872
Joined: 5/5/2007
From: Brentwood, California (not the OJ one)
Status: offline 		Matrix? Any word on shipping our games and manuals out, please?

(in reply to dougb)
Post #: 10
RE: Shipping when? - 11/12/2013 4:24:39 PM   
lecrop


Posts: 412
Joined: 4/14/2009
Status: offline 		nothing yet

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Post #: 11
RE: Shipping when? - 11/12/2013 5:15:14 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi guys,

Our apologies, we were hoping to start shipping on Friday as we had everything in stock, but the warehouse is a bit behind schedule. We had a connectivity issue between the store and the warehouse last week and the shipment timing was then exacerbated by the holiday weekend. All should be fixed now and I expect copies to start shipping in the next day, based on my latest communication with the warehouse today. Please let us know when you start seeing your shipment notifications.

Regards,

- Erik


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Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to lecrop)
Post #: 12
RE: Shipping when? - 11/12/2013 5:17:48 PM   
lecrop


Posts: 412
Joined: 4/14/2009
Status: offline 		Perfect, thank you Erik

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Post #: 13
RE: Shipping when? - 11/13/2013 10:31:01 AM   
captskillet


Posts: 2493
Joined: 3/1/2003
From: Louisiana & the 2007 Nat Champ LSU Fightin' Tigers
Status: offline 		ordered 1st day, as of Wed. AM no shipping notice.

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(in reply to Erik Rutins)
Post #: 14
RE: Shipping when? - 11/13/2013 2:03:32 PM   
bushybonbon

 

Posts: 18
Joined: 5/23/2013
Status: offline 		still no shipment email...

(in reply to captskillet)
Post #: 15
RE: Shipping when? - 11/13/2013 3:32:04 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Hi guys, orders are burning and shipping today. Most of you will receive e-mails today, there may be a few back-orders that don't ship out until tomorrow. We have extra staff in the warehouse today to speed things along.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to bushybonbon)
Post #: 16
RE: Shipping when? - 11/13/2013 4:06:16 PM   
FroBodine


Posts: 872
Joined: 5/5/2007
From: Brentwood, California (not the OJ one)
Status: offline 		Excellent news! I was hoping to get it by Saturday, since I'm going out of town for a few days and this would be excellent reading material. I'm not optimistic, but I'm keeping my fingers crossed.

(in reply to Erik Rutins)
Post #: 17
RE: Shipping when? - 11/13/2013 4:06:27 PM   
Rainsong94

 

Posts: 36
Joined: 11/11/2013
Status: offline 		Just wondering if this will ship out of Portland, Oregon like it did with other matrix games that I have ordered. Thanks

(in reply to Erik Rutins)
Post #: 18
RE: Shipping when? - 11/13/2013 4:38:37 PM   
FroBodine


Posts: 872
Joined: 5/5/2007
From: Brentwood, California (not the OJ one)
Status: offline 		Ooh, I hope so! Then there is even a better chance of it arriving in California Friday or Saturday.

(in reply to Rainsong94)
Post #: 19
RE: Shipping when? - 11/13/2013 4:38:58 PM   
captskillet


Posts: 2493
Joined: 3/1/2003
From: Louisiana & the 2007 Nat Champ LSU Fightin' Tigers
Status: offline 		thanks Erik!

< Message edited by captskillet -- 11/13/2013 5:39:10 PM >

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"Git thar fust with the most men" - Gen. Nathan Bedford Forrest


(in reply to Erik Rutins)
Post #: 20
RE: Shipping when? - 11/13/2013 4:56:04 PM   
lecrop


Posts: 412
Joined: 4/14/2009
Status: offline 		Great news!

_____________________________


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Post #: 21
RE: Shipping when? - 11/13/2013 5:19:12 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Yes, our warehouse is on the west coast of the US.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to lecrop)
Post #: 22
RE: Shipping when? - 11/13/2013 6:45:30 PM   
rickier65

 

Posts: 14231
Joined: 4/20/2000
Status: offline
quote:

ORIGINAL: FightinJoe94

Just wondering if this will ship out of Portland, Oregon like it did with other matrix games that I have ordered. Thanks


Portland huh? if they need a hand packing them, I could hop on the MAX and lend a hand - and my fingers aren't toooo sticky.

Rick

(in reply to Rainsong94)
Post #: 23
RE: Shipping when? - 11/13/2013 10:59:57 PM   
FroBodine


Posts: 872
Joined: 5/5/2007
From: Brentwood, California (not the OJ one)
Status: offline 		Well, bummer. It's is the end of the work day and I did not get a shipping notification. So depressed.

(in reply to rickier65)
Post #: 24
RE: Shipping when? - 11/14/2013 2:01:40 AM   
chekers_MatrixForum

 

Posts: 52
Joined: 12/12/2007
Status: offline 		Same boat as you jglazier :(

(in reply to FroBodine)
Post #: 25
RE: Shipping when? - 11/14/2013 2:03:29 AM   
jomni


Posts: 2827
Joined: 11/19/2007
Status: offline 		The line in the store page promising prompt shipment should be removed.

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(in reply to chekers_MatrixForum)
Post #: 26
RE: Shipping when? - 11/14/2013 3:36:19 AM   
Challerain

 

Posts: 270
Joined: 6/16/2001
From: Mansfield, Texas
Status: offline
quote:

ORIGINAL: jomni

The line in the store page promising prompt shipment should be removed.


Why? Erik said it will start shipping today or tomorrow.......

(in reply to jomni)
Post #: 27
RE: Shipping when? - 11/14/2013 3:52:25 AM   
FroBodine


Posts: 872
Joined: 5/5/2007
From: Brentwood, California (not the OJ one)
Status: offline 		He said most everyone should get a shipping notice today, and their product shipped out today. It looks like nobody did. I love Matrix Games, but this is getting very frustrating!

< Message edited by jglazier -- 11/14/2013 4:53:05 AM >

(in reply to Challerain)
Post #: 28
RE: Shipping when? - 11/14/2013 4:30:47 AM   
wongalfred


Posts: 8
Joined: 9/12/2013
From: Hong Kong
Status: offline 		Please keep your promise Matrix I am a long term supporter starting from Steel Panther series and get very frustrating in this case.
Seems no one here receive any shipping email yet.

< Message edited by alfredtc2 -- 11/14/2013 5:31:12 AM >

(in reply to FroBodine)
Post #: 29
RE: Shipping when? - 11/14/2013 4:40:29 AM   
Zorachus99


Posts: 1066
Joined: 9/15/2000
From: Palo Alto, CA
Status: offline 		As a long Steel Panthers warrior I concur! I wanna my rulebooky!

Send to: "Impatient Wargamer", @ lost soldier road, kentucky, Southern U.S, Box 1314159

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Post #: 30
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