Shipping when?

Shipping when? (Full Version)

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bushybonbon -> Shipping when? (11/11/2013 7:40:25 PM)
I ordered on release day....so I'm curious when Matrix is gonna start shipping out the WIF physical copies....

sanderz -> RE: Shipping when? (11/11/2013 7:46:22 PM)
my email said: quote: A copy of the books and DVD, and if you ordered the Maps the map pack as well, will ship out to you within 2 business days of the order date. You will receive separate notifications upon shipment and delivery of your order i haven't received notice its been shipped yet though

Rekm41 -> RE: Shipping when? (11/11/2013 7:58:50 PM)
I have not received anything either.

sanderz -> RE: Shipping when? (11/11/2013 8:02:11 PM)
maybe we can get a refund for them breaking their promise [:D]

lecrop -> RE: Shipping when? (11/11/2013 8:05:34 PM)
Same here, no notice.

FroBodine -> RE: Shipping when? (11/11/2013 8:10:25 PM)
Well, it came out last Thursday. Today is a US holiday, Veteran's Day. Hopefully Matrix Games is working and they will start shipping today. But, it may be tomorrow. I am impatient too, and want my copy! Hopefully Matrix will respond with an actual release schedule for folks who ordered up to now.

Grim.Reaper -> RE: Shipping when? (11/11/2013 8:10:30 PM)
They might still have a day.....the order info says within 2 business days. Assuming you bought on release day..... - Thursday November 7th, Game Released - Friday, November 8th, Business Day - Saturday, November 9th, Not a Business Day - Sunday, November 10th, Not a Business Day - Monday, November 11th, I don't believe considered a business day in the USA (assuming that is where Matrix is) because of Veteran's Day - Tuesday, November 12th, Business Day So I am thinking if you don't receive a ship noticed by the end of Tuesday, November 12th, then maybe there is a case:)

Dorb -> RE: Shipping when? (11/11/2013 10:06:46 PM)
Usually get email with tracker info and my stuff in 2-3 days. So far not even a peep. No worries or hurries.[;)]

dougb -> RE: Shipping when? (11/12/2013 4:01:27 PM)
Curious if anbody has gotten an email indicating shipping yet? Doug

FroBodine -> RE: Shipping when? (11/12/2013 4:23:03 PM)
Matrix? Any word on shipping our games and manuals out, please?

lecrop -> RE: Shipping when? (11/12/2013 4:24:39 PM)
nothing yet

Erik Rutins -> RE: Shipping when? (11/12/2013 5:15:14 PM)
Hi guys, Our apologies, we were hoping to start shipping on Friday as we had everything in stock, but the warehouse is a bit behind schedule. We had a connectivity issue between the store and the warehouse last week and the shipment timing was then exacerbated by the holiday weekend. All should be fixed now and I expect copies to start shipping in the next day, based on my latest communication with the warehouse today. Please let us know when you start seeing your shipment notifications. Regards, - Erik

lecrop -> RE: Shipping when? (11/12/2013 5:17:48 PM)
Perfect, thank you Erik [:)]

captskillet -> RE: Shipping when? (11/13/2013 10:31:01 AM)
ordered 1st day, as of Wed. AM no shipping notice.

bushybonbon -> RE: Shipping when? (11/13/2013 2:03:32 PM)
still no shipment email...

Erik Rutins -> RE: Shipping when? (11/13/2013 3:32:04 PM)
Hi guys, orders are burning and shipping today. Most of you will receive e-mails today, there may be a few back-orders that don't ship out until tomorrow. We have extra staff in the warehouse today to speed things along. Regards, - Erik

FroBodine -> RE: Shipping when? (11/13/2013 4:06:16 PM)
Excellent news! I was hoping to get it by Saturday, since I'm going out of town for a few days and this would be excellent reading material. I'm not optimistic, but I'm keeping my fingers crossed.

Rainsong94 -> RE: Shipping when? (11/13/2013 4:06:27 PM)
Just wondering if this will ship out of Portland, Oregon like it did with other matrix games that I have ordered. Thanks

FroBodine -> RE: Shipping when? (11/13/2013 4:38:37 PM)
Ooh, I hope so! Then there is even a better chance of it arriving in California Friday or Saturday.

captskillet -> RE: Shipping when? (11/13/2013 4:38:58 PM)
thanks Erik!

lecrop -> RE: Shipping when? (11/13/2013 4:56:04 PM)
Great news!

Erik Rutins -> RE: Shipping when? (11/13/2013 5:19:12 PM)
Yes, our warehouse is on the west coast of the US.

rickier65 -> RE: Shipping when? (11/13/2013 6:45:30 PM)
quote: ORIGINAL: FightinJoe94 Just wondering if this will ship out of Portland, Oregon like it did with other matrix games that I have ordered. Thanks Portland huh? if they need a hand packing them, I could hop on the MAX and lend a hand - and my fingers aren't toooo sticky. Rick

FroBodine -> RE: Shipping when? (11/13/2013 10:59:57 PM)
Well, bummer. It's is the end of the work day and I did not get a shipping notification. So depressed. [sm=00000007.gif]

chekers_MatrixForum -> RE: Shipping when? (11/14/2013 2:01:40 AM)
Same boat as you jglazier :(

jomni -> RE: Shipping when? (11/14/2013 2:03:29 AM)
The line in the store page promising prompt shipment should be removed.

Challerain -> RE: Shipping when? (11/14/2013 3:36:19 AM)
quote: ORIGINAL: jomni The line in the store page promising prompt shipment should be removed. Why? Erik said it will start shipping today or tomorrow.......

FroBodine -> RE: Shipping when? (11/14/2013 3:52:25 AM)
He said most everyone should get a shipping notice today, and their product shipped out today. It looks like nobody did. I love Matrix Games, but this is getting very frustrating!

wongalfred -> RE: Shipping when? (11/14/2013 4:30:47 AM)
Please keep your promise Matrix I am a long term supporter starting from Steel Panther series and get very frustrating in this case. Seems no one here receive any shipping email yet.

Zorachus99 -> RE: Shipping when? (11/14/2013 4:40:29 AM)
As a long Steel Panthers warrior I concur! I wanna my rulebooky! Send to: "Impatient Wargamer", @ lost soldier road, kentucky, Southern U.S, Box 1314159

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